www.rapidlegal.com Avaliações 2

very good and getting payment but then dissapead without passing payment to us.
Do not trust.

This company helps you file legal paperwork with the court system. In my case, that is the California Court system.

I do not find their instructions to be at all clear. I also find the website to be extremely clunky to navigate and figure out what you're supposed to do. They seem to think that we are all experts on what the process of creating legal paperwork is so they presume knowledge that I'm guessing most of us don't have.

Furthermore, my first filing was rejected because I was supposed to attach two forms in one PDF file versus two separate PDF files Nowhere did it instruct me on this. So, I recreated the file they wanted me to, but they require charging me an $18.50 processing fee for a second time for the same matter. Customer service tells me that every time a document is rejected, you will have to resubmit and pay their processing fee a second time. I find this to be highly unethical, as the Court informed me they don't charge Rapid Legal anything when a form is rejected. My guess is that Rapid Legal makes the process obtuse on purpose so they can charge their processing fee multiple times for the same issue, but that is just a guess on my part.

Anyway, I'd use one of the other services to do this.

On the positive side, their customer service is responsive, although not particularly knowledgeable. I gave an extra star just for that, but it doesn't make up for the fact that their process is obtuse and, I would argue, pretty unethical.