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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

So easy to order and pick up from location…thank you so much I’m very happy with purchases

Avaliado com 5 de um total de 5 estrelas

I was purchasing from NZ due to heavy lockdown issues at present. I was very pleased with the range of product to choose for a special birthday of a family member living in Queensland. The product was... Ver mais

Avaliado com 5 de um total de 5 estrelas

So impressed with Raptinabox. Ordered a hamper for Father's day expecting it to arrive the day after (Monday). Much to my delight, my Dad said it was hand delivered on Father's day. So impressed it... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We're located in the USA and Rapt In A Box has been our long time go-to gift company whenever we need to send gifts in Australia. The customer service is amazing and the gifts are always gorgeous! Ord... Ver mais

Detalhes da empresa

  1. Fornecedor de Brindes
  2. Serviço de Comércio Eletrônico

Informação fornecida por fontes externas variadas

Exquisitely presented Australian Gift Hampers for all occasions.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

144 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Had a good experience ordering with you…

Had a good experience ordering with you . My hamper arrived in reasonable time given the public holidays and the recipient was very pleased with their gift .

4 de janeiro de 2022
logotipo da Raptinabox

Resposta da Raptinabox

Apologies for the late response however appreciate the feedback! Thanks so much.

Avaliado com 5 de um total de 5 estrelas

Delivery time was amazing

Delivery time was amazing and the hamper, which was a gift, the recipients loved. Great products. Thank you

27 de dezembro de 2021
logotipo da Raptinabox

Resposta da Raptinabox

We apologise for the late response however appreciate you taking the time to comment. Thank you!!

Avaliado com 5 de um total de 5 estrelas

Raptinabox offered a variety of…

Raptinabox offered a variety of different gift ideas that catered for a variety of people. The box was sent promptly during the busy Christmas season - and arrived for Christmas, very impressive.

26 de dezembro de 2021
Avaliado com 1 de um total de 5 estrelas

I placed an order late Monday December…

I placed an order late Monday December 13 and selected to pay extra for Express delivery to ensure these hampers would arrive for our staff prior to our last day on December 22
I got a message on afternoon of December 16 that they had just been shipped and a tracking notification. When I click on the tracking notification it says the estimated arrival date is December 22 - 24.
Surely it would have been logical that multiple hampers ordered on December 22 for delivery to commercial premises were for staff gifts and if they could not be delivered in reasonable time a phone call could be made! What do I do now?

18 de dezembro de 2021
logotipo da Raptinabox

Resposta da Raptinabox

We learnt alot from this order and no longer use a courier service to deliver our hampers. After several emails, texts and phone calls your gifts where delivered and hopefully well received. I appreciated your professionalism and how calm you remained under the circumstances Rohan. Thank you!!

Avaliado com 5 de um total de 5 estrelas

I was purchasing from NZ due to heavy…

I was purchasing from NZ due to heavy lockdown issues at present. I was very pleased with the range of product to choose for a special birthday of a family member living in Queensland. The product was 100% fabulous, service amazing and the company went over and beyond what I would have expected of them to deliver this item on time. Much appreciated, highly recommend. NZ Fan.

5 de outubro de 2021
Avaliado com 5 de um total de 5 estrelas

I needed to send a gift to a friend & I…

I needed to send a gift to a friend & I was out of town, so I chose Rapt in a Box to deliver her a gift. It was really tastefully done & my friend was super pleased with the surprise. It was delivered when promised & the whole process went smoothly. Thank you Jude & Team.

4 de outubro de 2021
Avaliado com 5 de um total de 5 estrelas

A Little Taste of Italy

Thank you so much! Our friends loved their 'Little Taste of Italy' hamper. And thank you for being so accommodating with our special request to accompany the gift. Great communication and friendly service.

30 de setembro de 2021
logotipo da Raptinabox

Resposta da Raptinabox

Thank you for your feedback, we really appreciate your time to leave us a message.

Avaliado com 1 de um total de 5 estrelas

Disappointed

Gift was delivered without my message so my friend didn't know it was from me. Also, it was delivered a few days earlier than requested with a note saying 'don't open until 25 Sept 2021'.

29 de setembro de 2021
logotipo da Raptinabox

Resposta da Raptinabox

Hi Alison, As per our discussions we sincerely apologise for this error and have refunded you in full for your order! We pride ourselves on our excellent customer service, and have now put practices in place so this will not happen again in the future.

Avaliado com 5 de um total de 5 estrelas

Completely Rapt!

Completely Rapt!
The box itself was above and beyond my expectations. My partner was so happy with what she received and I cannot recommend Rapt in a box more highly if I tried. Great communication, fantastic presentation 10/10.

27 de setembro de 2021

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