Just found this company and it made my day. They have a great selection of wines. More importantly for me they stock some wines that can be difficult or impossible to find on the high street. Their cu... Ver mais
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Veja o que dizem as avaliações
It starts with an interesting and well constructed wine list but the outstanding feature was the customer service on a relatively small first order. The carrier didn’t perform well (broken bottle and... Ver mais
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Ratcliffe & Co had the wine I wanted at a competitive price. Online ordering was easy and communication great. The wines were despatched quickly and arrived as scheduled. Oh and did I mention the wi... Ver mais
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Outstanding service, I had a problem with the delivery driver not delivering on the correct day. This company spoke to me over the phone, no robots, genuine good business people. Eventually got my ord... Ver mais
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Detalhes da empresa
Escrito pela empresa
Well, if you’re looking to find out more about us, then you’re in the right place. We are Ratcliffe & Co Wines, a small family run business based in the heart of Norfolk. After working on various projects within in the food and drink industry, our passion for wine has built-up over a long period of time. We decided to take it to the next level in 2016 which is when Ratcliffe & Co Wines was born. Our core aim is to showcase some of the most fascinating wines at great prices. We never compromise, all our wines are of exceptional quality, some of them even gracing the wine lists of Michelin-starred restaurants and venues not just in the UK, but across the globe. Our portfolio consists of some of the finest family run producers and wineries from around the world, we have over 1,000 wines, including classic world wine regions, as well as some exciting hidden gems from emerging regions. Our ambition is to grow by encouraging the wine lovers of the UK to come on this journey with us, taking the opportunity to discover more of your favourite varietals and maybe some unfamiliar ones too. We are a little company with big ambitions, however, we always place our customers’ needs at the heart of everything we do; for us it’s about providing that personal touch, endeavouring to make every contact or transaction we have informative and enjoyable.
Informações de contato
1 Moors Farm Cottages, Marsh Road, PE14 8PW, Outwell, Norfolk, Reino Unido
- 07777132028
- info@ratcliffe-co.com
- ratcliffe-co.com
4,8
Excelente
62 avaliações
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Chin chin
Great price and customer service. Lovely selection of wines. Fast delivery. Highly recommend.
29 de abril de 2025
Resposta da Ratcliffe & Co Wines
Thank you very much for your review. We appreciate your feedback and are glad you're happy with the service. Enjoy your wine.
Great service
Great service. Good wines and reasonable prices. Highly recommended.
15 de abril de 2025
Resposta da Ratcliffe & Co Wines
Thank you so much for your kind review. Your feedback is very much appreciated.
Delivered to the door on time no fuss
8 de abril de 2025
Resposta da Ratcliffe & Co Wines
Thank you very much for your 5* feedback, we appreciate it.
Resposta da Ratcliffe & Co Wines
Thank you very much for your 5* feedback, we appreciate it. We are currently in the process of swapping our delivery partners, so I apologise if there was a slight delay with your delivery.
Excellent price for the wine which was…
Excellent price for the wine which was delivered earlier than expected
4 de abril de 2025
Resposta da Ratcliffe & Co Wines
Thank you very much for your review.
Glenn was very kind and helpful!
Glenn was very kind and helpful!
It was a super nice experience.
Thanks again
31 de março de 2025
Resposta da Ratcliffe & Co Wines
Thank you so much for your review. We appreciate your feedback.
The best wine shopping experience!
I think this is possibly the best shopping and delivery customer service I’ve received for any purchase.
The Shop Owner was so personable snd kept in contact until my wine purchase had been received. I’ll definitely use this company again.
10 de março de 2025
Resposta da Ratcliffe & Co Wines
Thank you very much for your review. We appreciate your feedback.
Good service with a nice personal touch
Looking for a fairly obscure South African desert wine - Ratcliffe had it, sold it and dispatched it painlessly (apart from wallet). Good service and a nice personal touch.
4 de março de 2025
Resposta da Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
Highly recommend this merchant.
Really great service and goods arrived even sooner than promised. Will be using Ratcliffe’s again. A company you can really trust.
18 de dezembro de 2024
Resposta da Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
We had trouble with the delivery ,which…
We had trouble with the delivery ,which was nothing to do with Ratcliffe's.They were so helpful until eventually my wine was delivered.
Excellent.
9 de janeiro de 2025
Resposta da Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
Resposta da Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
Ordered the wine ,arrived spot on time…
Ordered the wine ,arrived spot on time and have enjoyed drinking the wine.
Great personal service will buy again
19 de dezembro de 2024
Resposta da Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
Extremely professional yet friendly…
Extremely professional yet friendly service.
16 de janeiro de 2025
Resposta da Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
Great wine and service
28 de dezembro de 2024
Resposta da Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
Resposta da Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
Great customer service
First time ordering with this company. They had the wine I wanted at a great price, all in all it was great service with fast and efficient delivery. Thanks!
13 de fevereiro de 2025
Avaliação não solicitada
Resposta da Ratcliffe & Co Wines
Thank you for your review, we really appreciate your kind feedback.
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