Rawlings Opticians & Hearing Care Avaliações 

1.667
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I attended my 3rd appointment at the Winchester branch where the staff are welcoming, friendly and just very nice people. from the minute you walk through the door till you leave, there is a sense of... Ver mais

Avaliado com 5 de um total de 5 estrelas

My hearing aids had been for repair and Mike audiologist, was very careful, painstaking and diligent. The result is that the aids now work better than they ever have done since the initial provision a... Ver mais

Avaliado com 5 de um total de 5 estrelas

From the moment you walk in, you are treated like a valued customer and friend not just a number. All the team are very warm friendly and helpful and the service is fantastic. The eye test itself is g... Ver mais

Avaliado com 5 de um total de 5 estrelas

My wife and I have had hearing aids for a number of years but this was the first time we've used Rawlings for our routine hearing assessments. The audiologist (Mike) was very knowledgeable and tho... Ver mais

Detalhes da empresa

  1. Distribuidora de óculos
  2. também em
  3. Audiologista
  4. Loja de Aparelhos Auditivos
  5. Optometrista

Escrito pela empresa

Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,9

Todas as avaliações

(1.667)

474 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I attended my 3rd appointment at the…

I attended my 3rd appointment at the Winchester branch where the staff are welcoming, friendly and just very nice people. from the minute you walk through the door till you leave, there is a sense of ease and efficiency. I would recommend a visit if Rawlings of Winchester is your chosen specialists .

6 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Recommended - honest and transparent

My wife and I have had hearing aids for a number of years but this was the first time we've used Rawlings for our routine hearing assessments. The audiologist (Mike) was very knowledgeable and thorough in his examination taking time to explain our options regarding the continued use of our existing hearing aids. Mike was refreshingly honest and transparent.

We decided to have the Enhanced Eye Test. Although this didn't identify any issues that needed to be addressed, it was worthwhile and provided peace of mind at a reasonable cost (£35).

Highly recommended.

30 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Vast improvements after repair and update

My hearing aids had been for repair and Mike audiologist, was very careful, painstaking and diligent. The result is that the aids now work better than they ever have done since the initial provision a year ago. This may be due to a firmware update that came whilst they were being fitted.

29 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

From the moment you walk in

From the moment you walk in, you are treated like a valued customer and friend not just a number. All the team are very warm friendly and helpful and the service is fantastic. The eye test itself is great with all checks being carried out professionally.

1 de outubro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Trusted and long established local eye care

Mehdi and the team in the Winchester branch really guided me through the changes in my eye sight prescription. I was given professional care and advised on the cost effective options going forward.

2 de outubro de 2026
Avaliação não solicitada
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Resposta da Rawlings Opticians & Hearing Care

Perfect, that's what we like to hear! Thank you so much for taking the time to leave a review and giving us 5-stars.

Avaliado com 5 de um total de 5 estrelas

Excellent personal service

Excellent personal service and complete eye health check including NHS eye test with no rush. Personal requirements for glasses catered for.

2 de outubro de 2026
Avaliação não solicitada
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Resposta da Rawlings Opticians & Hearing Care

Lovely review, thank you so much! Glad the team could help with everything.

Avaliado com 5 de um total de 5 estrelas

The Lymington branch.

Visited the Lymington branch on the 30th September for wax removal. Perfect! All the staff at this branch are lovely,so friendly. I signed up for their £8 a month hearing scheme,so do ask about it when you go,will save a lot of £.if you need frequent wax removal. Highly recommend the Lymington branch.

30 de setembro de 2026
Avaliação não solicitada
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Resposta da Rawlings Opticians & Hearing Care

The hearing plan is a great cost effective approach to your hearing care so well done for signing up Imogen! Thank you for the kind review as well.

Avaliado com 5 de um total de 5 estrelas

Great service at Lymington

Great service at Lymington. My ears felt blocked and one of my hearing aids failed and all this just before going on holiday! Rawlings managed to fit me in to clear the ear wax and advised on the hearing aid problem. I was able to go on holiday with all problems sorted.

25 de setembro de 2026
Avaliação não solicitada
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Resposta da Rawlings Opticians & Hearing Care

Glad we could fit you in and get everything sorted Des! Hope you had a lovely holiday.

Avaliado com 5 de um total de 5 estrelas

Been to Rawlings since 1959

I went to Rawlings first in Croydon in 1959. Now the Purley branch when I moved. Making 67 years in all. Seen many Opticians over years when they have moved to other branches or retired.
All have been very helpful explaining any changes in my eyes. Always found everyone very pleasant & helpful from the moment i made my appointment. I would not hesitate to recommend.

18 de agosto de 2026
Avaliação não solicitada
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Resposta da Rawlings Opticians & Hearing Care

Firstly, thank you for your continued loyalty Amelia! Secondly, thank you for taking the time to leave us this kind review after all this time, really appreciate the recommendation.

Avaliado com 5 de um total de 5 estrelas

Patient, kind and exceptional aftercare

I bought Tomato glasses for my 5 year old son from Rawlings Opticians in Croydon and have been really impressed with the service, both during the initial fitting and afterwards.

Choosing glasses with him wasn't straightforward — he didn’t want to sit still and had little interest in trying frames on. I was starting to feel stressed, but the staff completely changed the atmosphere. They were patient, warm and funny, put both of us at ease, and helped us make the right choice without making the experience feel pressured.

The aftercare has been just as good. Since purchasing them, my son has damaged the glasses twice: once, a lens came out, and another time, the nose pads broke. Both times, his dad walked in, and the team sorted them out for us.

That level of service is especially appreciated when buying glasses for a young child, because you know accidents will happen! I’ve felt very well looked after from purchase through to repairs and would happily recommend Rawlings Croydon to other parents.

19 de setembro de 2026
Avaliação não solicitada
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Resposta da Rawlings Opticians & Hearing Care

This is such a wonderful review and makes me proud to be a part of the Rawlings team! Well done to the team at Croydon and thank you so much for sharing your experience Tori.

Avaliado com 5 de um total de 5 estrelas

Totally good


Totally good
On time very thorough and informative
Very pleasant optician kind thoughtful and informative.

23 de setembro de 2026
Avaliação não solicitada
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Resposta da Rawlings Opticians & Hearing Care

Great to hear, thank you Alice!

Avaliado com 5 de um total de 5 estrelas

Very satisfied

My eye test at Rawlings was very comprehensive and the optometrist, Chi Lam, took the time to understand my needs. The prescription and advice was carefully considered.
After five years of good use of my existing two pairs of glasses (multi focal and reading) which I also got from Rawlings, the test showed it was time for both to be replaced.
When trying on the new glasses it was evident that neither were meeting my needs as well as they could. After trying them for a few days, Hanna took the time to understand exactly what I was experiencing and drew on her knowledge to weigh up and explain a number of options to deal with the problems. I did not feel rushed or pressured to make decisions.
The result is that I am very satisfied with the revised new glasses. Well done to Rawlings and especially Hanna!

25 de agosto de 2026
Avaliação não solicitada
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Resposta da Rawlings Opticians & Hearing Care

Glad you are happy with your new glasses Oliver and so pleased you chose Rawlings again! Thank you for the 5-star review and kind feedback for the team.

Avaliado com 5 de um total de 5 estrelas

Had earwax removed and was delighted…

Had earwax removed and was delighted with the professional and friendly service received. The room used was clean and well equipped and I could clearly see from the before and after pictures that all earwax had been removed. My hearing was substantially improved in both ears at a very competitive price. Would thoroughly recommend Rawlings for this service.

18 de setembro de 2026
Avaliação não solicitada
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Resposta da Rawlings Opticians & Hearing Care

Its an incredible feeling when the wax is cleared isn't it Steve! Thank you for choosing Rawlings and recommending us.

Avaliado com 5 de um total de 5 estrelas

Very good care

Very good. Follow up scan to check on a new issue. Good explanation and a caring approach. Pleased to have that level of support.

16 de setembro de 2026
Avaliação não solicitada
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Resposta da Rawlings Opticians & Hearing Care

So pleased you feel this way Peter! Thank you for the 5-stars.

Avaliado com 5 de um total de 5 estrelas

Excellent professional service

Francesca was very professional and friendly. The test was thorough and not rushed. Receptionists were welcoming. Highly recommended!

10 de setembro de 2026
Avaliação não solicitada
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Resposta da Rawlings Opticians & Hearing Care

Francesca is great, so thank you for your kind feedback Michael! Really appreciate the recommendation.

Avaliado com 5 de um total de 5 estrelas

I went to Rawlings for ear wax removal

I went to Rawlings for ear wax removal. I was impressed by the courtesy call I received the day before my appointment and the service from both the receptionist and the lady carrying out the procedure. She explained in detail what to expect and was friendly and professional throughout the appointment.

19 de setembro de 2026
Avaliação não solicitada
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Resposta da Rawlings Opticians & Hearing Care

So nice to hear when every part of the appointment went so well! Thank you so much for sharing and leaving 5-stars Liz.

Avaliado com 5 de um total de 5 estrelas

Top class opticians

The Receptionists are polite and helpful. The optician listened to me carefully, understood the issues and followed up immediately.
The service was exceptional.

16 de setembro de 2026
Avaliação não solicitada
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Resposta da Rawlings Opticians & Hearing Care

Thank you so much Shirley! Really appreciate the 5-stars.

Avaliado com 5 de um total de 5 estrelas

How refreshing

How refreshing! From the moment I walked in I felt welcome. No pushy sales pitching assistant. The eye test by Helen was thorough and well carried out. Helen explained things not even done by the hospital. I was passed over to Ursula, the Dispensing Optometrist, who asked what the glasses were for. I explained the I wanted them mainly for Archery and driving. She recommended several pairs, but we thought the first were the best choice. I've dealt with Rawlings previously, before my eye surgery and was so enamoured I'm happy to return.

16 de setembro de 2026
Avaliação não solicitada
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Resposta da Rawlings Opticians & Hearing Care

What a kind review, thank you Gerald! I really appreciate the feedback you gave us for the team. Glad we scored a bullseye with you. Sorry, bad archery pun.

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