RC Geeks Avaliações 5.477

my grandson's car broke down due to a robust crash, and it was fixed perfectly, with many thanks to Jennifer over a complicated correspondence due to a botched delivery at their end in returning the car to them.

Great range of products and speedy delivery.

Exellent all my RC cars that brought have all been deliverd within 24 hours will be buying from these guy. Again

Great service and delivery
will definitely be ordering from
this company again

5 star review as the rec helicopter is excellent along with incredible P&P. Couldn’t have bought it locallly quicker.
Helicopter is for our 8yo daughter and it’s brilliant! She lives it, it’s easy for a gong child to operate and it’s hilariously good fun.

Absolutely smashing super quick delivery great rc car very well built ive had a little go in house lol 😆 when its try will be ripping it thank you guys 10*

Ordering process was fast and efficient with good email updates as to order confirmation, dispatch and delivery. Order arrived within the estimated delivery quoted so very pleased. I Was totally impressed with the Syma S109H 3.5 Channel Apache Helicopter for the price, it's small but looks fab, charging takes about an hour with about 10 mins flight time, I charged it from my pocket power bank so can take it anywhere for indoor flight. Once charged, I was surprised how easy to fly and how stable it was had some great fun definitely impressed with the whole experience.

Ordered a remote control helicopter for my husband, good experience all round no complications at all with fast delivery

Ok so I've ordered the rcg 10 series its supposed to be a 1/10 scale but its not even close to a 1/10 scale, its more like a 1/16th scale, i compared it to my other two 1/10s and it would easily fit inside them, so just be mindful this car come very small

Fantastic range for starters, easy to order, no faff and quick delivery. Item well packaged, simple to set up. Son is absolutely delighted with his first RC ... thank you.

Excellent range and speedy delivery! I bought an RC fighter jet for my dad's birthday and I was firstly impressed with how quickly it arrived and secondly with the great quality product. There was minimal assembly required and this thing can take some crash landings without a scratch! Great experience and I would definitely purchase from RC Geeks again.

Purchased a plane - broke after one purchase in half - waste of £40.

Excellent service, fast delivery. The upgraded oil filled dampers make a world of difference to the handling of my sons rc car.

Great value, prompt service. Thanks

Fantastic website, great service and speedy shipping. Very reasonable prices.

No item delivered when pre xmas delivery promised
Waiting since before Xmas now January
No response to enquiry to resolve this
No contact phone number

Great service and fast delivery. Great choice of spare parts for a recently purchased R/C car. Bought the uprated shocks, made a big difference to the car.

Faulty product and non-existent customer service

I purchased an RCG Racing MT 1/10 Brushed Monster Truck from RC Geeks for my son for Christmas at a cost of £130. After only around 120 minutes of total run time, the steering completely failed. There has been no crash damage, nothing visibly broken, and the car has been used exactly as intended.

This was my son’s main Christmas present, and he is now left without it just days after Christmas. Having to explain to a child why their new toy no longer works — and why the company won’t help — has been incredibly disappointing and upsetting.

I contacted RC Geeks to request an exchange or refund under warranty for what is clearly a faulty product. After some delay, I was asked to provide a video of the fault, which I did immediately. This was acknowledged by RC Geeks, but since then there has been no response for over 10 days, despite multiple follow-ups.

I am now left with a broken product, no resolution, and no customer service support, and I have no choice but to contact Trading Standards to report this poor consumer practice.

Based on my experience, the product quality is poor and the after-sales support is effectively non-existent. I would strongly advise others not to purchase from RC Geeks, especially if you expect any form of warranty support.

A very disappointing experience from start to finish.

Awesome cars and 'above and beyond' customer service, thank you very much. Iona

Great RC cars and great Customer service. Got a refund on some batteries that were the wrong size, no quibbles and really quickly too