My wife and I have used RCI bank for a number of years during which time we have enjoyed the benefit of competitive savings rates. On the occasions we have needed to contact them we have found thei... Ver mais
A empresa respondeu
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My wife and I have used RCI bank for a number of years during which time we have enjoyed the benefit of competitive savings rates. On the occasions we have needed to contact them we have found thei... Ver mais
A empresa respondeu
Scott was SO helpful kind and patient I can’t recommend RCI Customer service enough. I’m not very IT competent but he explained and talked me through everything. Also I was put through quickly.
A empresa respondeu
I have to give them one star it is the minimum, one more than they should get. Do not return phone calls on seven occaisions, hide behind and blame Head Office with no reason given. A bank to be avoid... Ver mais
A empresa respondeu
Excellent service, and calls answered quickly by friendly knowledgeable employees . The Freedom Savings account pays worthwhile interest and has easy access. Fixed term savings accounts usually of... Ver mais
A empresa respondeu
RCI Bank is a digital bank that offers simple and straightforward savings accounts, providing our customers with an award-winning service online and via our app. Save in seconds with the RCI Bank app. Download it on the App store or Google Play store or visit our website by clicking the link above.
Watford, Reino Unido
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It is always a pleasure to deal with RCI. Everything is so easy and they never make a mistake.
I have to give them one star it is the minimum, one more than they should get. Do not return phone calls on seven occaisions, hide behind and blame Head Office with no reason given. A bank to be avoided.

Resposta de RCI Bank
Scott was SO helpful kind and patient I can’t recommend RCI Customer service enough. I’m not very IT competent but he explained and talked me through everything. Also I was put through quickly.

Resposta de RCI Bank
My wife and I have used RCI bank for a number of years during which time we have enjoyed the benefit of competitive savings rates.
On the occasions we have needed to contact them we have found their staff to be exceptionally courteous, helpful and knowledgeable.
The RCI web site makes on line banking refreshingly simple and straight forward.
A pleasure to deal with and have no hesitation in recommending them to others.

Resposta de RCI Bank
Excellent service, and calls answered quickly by friendly knowledgeable employees . The Freedom Savings account pays worthwhile interest and has easy access. Fixed term savings accounts usually offer some of the highest interest available.

Resposta de RCI Bank
Competitive. Excellent web-site. Extraordinarily helpful, courteous and professional staff. All-in-all an outstanding financial institution. Highly recommended.

Resposta de RCI Bank
The process of opening a savings and an ISA account was very efficient and straightforward. The only problem I had related to transferring the funds from my nominated account to the savings and ISA account in chunks of £2000! My nominated account only allows transfers of £2000 at a time. It would have been useful to have been able to make an electronic transfer for the entire amount from my nominated account to the ICI savings account.

Resposta de RCI Bank
Really simple to use app. Good interest rates. Highly recommended.

Resposta de RCI Bank
We've banked with RCI for several years and have always been happy with the service provided.

Resposta de RCI Bank
An easy transfer in of my savings and cash Isa . Extremely clear correspondence and the customer service is second to none!

Resposta de RCI Bank
Opened a 12mth fixed rate bond, very easy , happy with interest rate. Would definitely recommend RCİ bank.

Resposta de RCI Bank
Easy to open and decent interest rate. What more would you want.

Resposta de RCI Bank
Very easy to do business with RCI - competitive interest rates and slick service / website make a very good proposition.

Resposta de RCI Bank
I can’t praise RCI highly enough. I found setting up a savings account very straightforward. Their communication is excellent and the information they send is clear and easy to understand. Customer service is first class and it is very easy to get in touch with RCI. When I recently had a query about my savings I got a response in a very short period of time. I recently downloaded the RCI app and this lets me access my account information even more easily. I just wish RCI offered a current account because I would swap to them immediately (the bank I am currently with is virtually impossible to get in touch with unless you prefer to interact with a bot rather than a human being).

Resposta de RCI Bank
Simple way to invest with a good return,
Straight forward to have interest paid back

Resposta de RCI Bank
Good clear website/app, and simple to use. I have had no problems to resolve, so cannot comment on customer service. Very happy with product.

Resposta de RCI Bank
I telephoned RCI and the call was answered without delay. I was ringing to seek reassurance that all was well re a planned withdrawal. I spoke to David who was very helpful and he clarified everything for me.
It was a very pleasant conversation

Resposta de RCI Bank
Good process from beginning to end. From opening the account to depositing funds everything went smoothly.

Resposta de RCI Bank
I have a Freedom Easy Access account and 2 fixed term accounts. Opening the accounts was simple and then it's just a matter of sitting back and forgetting about them until maturity. Would highly recommend

Resposta de RCI Bank
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