My experience with the flooring subcontractor was horrible. I was disappointed in RC Willey with the way they handled my account, and the 3 month delay in letting me know about an additional flooring... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
My experience with the flooring subcontractor was horrible. I was disappointed in RC Willey with the way they handled my account, and the 3 month delay in letting me know about an additional flooring... Ver mais
A empresa respondeu
My husband and I recently had wood flooring put in our bedroom and in our closet purchased at the Layton Ut Store. The product is excellent, it is the Restoration Collection by Mannington. But the in... Ver mais
A empresa respondeu
I had bought a patio coffee table-it did not do well with the first rain storm. Come to find out it wasn't an outdoor patio table even though it was on their website under the outdoor furniture. They... Ver mais
A empresa respondeu
Brayden Sawyer was extremely helpful! He was friendly, knowledgeable and patient while helping me select new appliances. I appreciate all of his help! Thank you, Cindy
A empresa respondeu
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
Escrito pela empresa

Affordable furniture, appliances, and electronics since 1932
2205 N 1400 W, 84041, Layton, UT, Estados Unidos
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Only problem is that delivery is two weeks out while app said it was in stock

Resposta da RC Willey - Layton
The greeting of 5 people was a bit much and then when we asked where the lay boy area was, nobody went with us. That was bad, but the salesman was in that area was great. Should be a 2 star until the salesman. Now it’s a 4.

Resposta da RC Willey - Layton
Israel Campa, our salesman, showed us many sets and thoroughly gave us a lot of information.

Resposta da RC Willey - Layton
The salesman was great, not too pushy, answered all our questions. We ordered a 7,000.00 FlexSteel sectional. When we went upstairs to the cashiers we were treated so rudely! We waited over an our cause we wanted to get the 12 month same as cash financing. She had miss spelled the information, we went up to her multiple times to see how it was going. Finally we needed to get to another appointment, so we said just call us when it’s approved. She never called!.., so on our way home we called the SLC office and gave them our information and within five minutes it was approved and ordered! The cashier never did make contact with us. She was rude and acted like we were just a bother to her. I really wanted to Dutch oven set, that you got if you bought over like 200.00 dollars. Never got it.

Resposta da RC Willey - Layton
Showed up on time. Fast assembly. Very professional and courteous!

Resposta da RC Willey - Layton
I requested next-day pickup from my local RC Willy, which, according to the website, was available. When I called that day, they informed me that you had it set up for 5-day delivery, or they could send it to the location I asked for in 4 days. The only option was to wait one more day and travel from Layton to the Salt Lake warehouse. Fix the website!

Resposta da RC Willey - Layton
Awful Warentee Customer service gave us 3 different answers. We were on the phone for over 2 hours the first time Customer service in the store tried to help but they are not trained ones in warranty. We were trying to to use the credit for another purchase. It was very difficult.

Resposta da RC Willey - Layton
They were quick and fast and willing to help me out with the questions I had.

Resposta da RC Willey - Layton
They cancelled my delivery but didn’t bother to tell me. I moved all the old furniture and sat and waited. I finally called customer service and the lady told me that the delivery manager cancelled it because they won’t have it in stock until next Tuesday. I guess he couldn’t be bothered to call me. Poor customer service….in fact, terrible

Resposta da RC Willey - Layton
The purchase online process was easy, it was supposed to show up to the Layton store Saturday and it has not shown up

Resposta da RC Willey - Layton
The delivery and installation was done quickly and with zero mess. Excellent service!

Resposta da RC Willey - Layton
Dishwasher went out. I needed a new one fast. I went online and found what I wanted. I ordered it and had it within two days.

Resposta da RC Willey - Layton

Resposta da RC Willey - Layton
Love the carpet! The guys did a excellent job. We're very pleased with the service from our salesman Phil to the installation. 5 stars for sure👍

Resposta da RC Willey - Layton
The sales person was amazing to communicate with me on each step & date of installing our flooring. Quality at a good price.

Resposta da RC Willey - Layton
Ordered online, scooped up from will call, cost was almost $200 cheaper than BestBuy. What else could you ask for?

Resposta da RC Willey - Layton
We were asked if we needed help several times but not pressured and left to browse. Once we found what we wanted, were given fast, professional service and a discount. When picked up the next day. It was loaded into my van. We were thanked for shopping with RC Willey.

Resposta da RC Willey - Layton

Resposta da RC Willey - Layton
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.