RC Willey - Layton Avaliações 

They were very helpful with my request and I got the chair very fast

Customer service was outstanding. He went out of his was to help me.

Brendon was polite and well spoken, and clearly explained my credit on my account from a warranty. We have used RC Willey since the early 1980’s and have always been satisfied. Thanks!

Easy to check that my purchase was in Layton location. Once we got there, it only took a 10 minute wait to get the mattress and went home.

🎶Keep on rocking’ in the free world!!! 🎵🎶. Love RC Willey

The wait Tim on the phone was 35 minutes but other than that everything was great!

Angela is a wonderful person and very kind and helpful

Excellent service today. Had a major hiccup with the delivery, BUT They fixed everything and took care of us within a few hours. So happy with the everyone involved. Especially Justin! Don’t know his last name I think in Layton store! Amazing help!

The Greeters and sales people are always so nice and helpful our sales Rep was knowledgeable and very nice. We count on RC Willey for most of our big purchases so it’s nice to have someone be knowledgeable and helpful while making a choice Thank you

WAY too many salespeople in the store. There were probably more salespeople than customers. It’s is quite annoying to be constantly stared at and followed around the store when just browsing. Leave me alone, when I am ready to buy or ask questions, I will let you know. Tell the salespeople to calm the hell down.

I was having trouble with placing my order online. Someone from the Layton office helped me place my order. I bought a desk ansld signed up for blue rewards delivery. My delivery date was set. I arranged to work form home on that day. My delivery didn't show up. I was told the order was in the system for Pick Up in another state and blue rewards was not on there. Had to do over. Now I have to figure out how to be home again. Several weeks.

Always good products

Terrible customer service and incompetent employees. I ordered a trim kit online. The delivery was fast. However, went we drove an hour to Malad, ID to install it in our new house and we discovered it was a box of pots and pans. We then drove a hour and 45 mins to the Layton RC Wiley to return it. We worked with a MANAGER to rectify the situation. He set it up to have the correct item be delivered on Weds. I called customer service because I received no communication regarding the delivery. Turns out the manager left the status in an estimated status. I called customer service today, spoke to a supervisor and the item is supposed to be delivered tomorrow. This is the second time this year this has happened to me. Both days I have taken off of work for the deliveries and received nothing. Their errors are costing me time and money. Additional, when I bought 4 large appointment is earlier this year, sales associate told me I would receive a rebate. When I started completing the rebate information, I found out that one of them didn’t qualify. I had to have 4 appliances in order to receive the rebate. We bought an additional appliance because we were told we would receive the rebate. I feel like I was lied to and the employees could care less about me. I will not be shopping at RC Willey’s in the future.

Website showed same day pickup, when ordered it changed to 3 days later. False advertising.

It was easy to place the order. When I had to call customer service to have the sales tax deducted, they were extremely courteous and helpful.

Horrible customer service with a late delivery.

Salesman was very courteous and knowlegeable. Great visit. Got dishwasher I wanted and already delivered.

RC Willey has a reputation - of confusion and inconsistency. Manufacturer has 1 year warranty. RC Willey offers 5 year warranty. My math shows 1 + 5 = 6 year total what I want. This is what sales guy said. Finance callback says 5 year inclusive of both. If sales and finance can't agree to start with what should be expected in the future? Simple sells. Confusion is doubt and sends me elsewhere.