Called Customer Service to correct my contact #. A real person answered quickly & took care of it. While on the phone she confirmed my delivery date.
A empresa respondeu
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Called Customer Service to correct my contact #. A real person answered quickly & took care of it. While on the phone she confirmed my delivery date.
A empresa respondeu
Mark at the Summerlin location has been very helpful and was referred to me from my work family on Fremont. Great furniture and Mark has been great to work with.
Michael McDuffie was great! He went over and beyond in assisting us find the perfect bed for our guest bedroom and area rug for our dining room. He was professional, knowledgeable, and what we appr... Ver mais
A empresa respondeu
I like the website organization. But with glitches I tried purchasing an item 10x, getting constant error messages before I was finally able to place the order.
A empresa respondeu
RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.
Escrito pela empresa

Affordable furniture, appliances, and electronics since 1932
3850 S Town Center Dr, 89135, Summerlin, NV, Estados Unidos
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The customer service was great, they do not get many requests for gift cards, The employees should be provided more information from management on codes so they can ring the customers up without trying to figure out how or what to do.

Resposta da RC Willey - Summerlin
False promises, delivery where employees did not complete their task

Resposta da RC Willey - Summerlin
Very easy to look on line to chose a loveseat i wanted
Not hard at all
Thank you
Lisa Miranda

Resposta da RC Willey - Summerlin
Pretty satisfies overall, nice product seems to be decent quality even though the boxes say made it Vietnam. Pretty much everything is now. The only issue was when they delivered the bedroom set there was only 1 nightstand we pd for 2. Customer service called and sorry I guess it was left off the order by mistake I said ok just bring it out tomorrow. The Lady was nice but said sorry the next available opening for a delivery was a week away. So i ended up driving to pick it up myself. My sales person at the store did help he sent me a 100$ RC Willey in store gift card

Resposta da RC Willey - Summerlin
I paid to have my washer and dryer installed. The delivery drivers said they could not install it and did not even uncrate the new units. I also paid to have the old washer and dryer taken, they said they couldn’t do that either. I was charged for this extra labor.

Resposta da RC Willey - Summerlin
I have received the best customer service from RC Willey at the Summerlin store. Chris, in Appliances, is the epitome of what a salesperson should be. He is patient, knowledgeable, professional, and has all the right attributes that someone in sales should have. The only challenge is he is so good at what he does, quite often we have to wait to speak with him; however, he is worth the wait.

Resposta da RC Willey - Summerlin
Everything was perfect installation and removal with no damage in the house. Thank you to everyone.

Resposta da RC Willey - Summerlin
I was waiting for the Magnolia stand up desk for a couple months. I didn’t think it was going to be available again. But you guys got the inventory as stated on the item page. Thank you 😊

Resposta da RC Willey - Summerlin
The item delivered was denied by us for the 5th time due to damage!
We are now 4 weeks in without us having the entertainment center being complete!

Resposta da RC Willey - Summerlin
The evaluation of the damage, the pick up, repair and delivery of my furniture was wonderful.
I appreciate the staff taking the time to repair my couch and return it in great condition.
I am thankful for the communication before, during and after. I knew what was going on the entire time. Even with the piece of furniture that could not be repaired.
Would do business with RCWilley again

Resposta da RC Willey - Summerlin

Resposta da RC Willey - Summerlin
Internet experience great.
Just waiting to hear when order arrives

Resposta da RC Willey - Summerlin
Customer service is outstanding. I had to change my delivery date, and the representative was extremely friendly and very helpful.

Resposta da RC Willey - Summerlin
I was notified via text the day prior to my delivery of the two hour window my TV would arrive. On the day of delivery, I was notified via text confirming they were on their way, with a map to track them.

Resposta da RC Willey - Summerlin
I recently purchased a built in oven. First new oven in close to 30 years. After purchasing some issues came up regarding additional installtion fees. I spoke to my salesman and he was able to accommodate my requests due to my budget. RC Willey wants their customers to be happy about their purchases.

Resposta da RC Willey - Summerlin
Wonderful staff, they go above and beyond to assist. Extremely knowledgeable.

Resposta da RC Willey - Summerlin
it was a very pleasant transaction and the product arrived on time beautifully. Well worth the money.

Resposta da RC Willey - Summerlin
So wanna thank Rep Mose’s not only that the Henderson location gave me the wrong item and I took it all the way home and had to go back and return it Mose’s was able to help me and get the right product and I was able to pick up the right product at the Summerlin location.

Resposta da RC Willey - Summerlin
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