I was looking for warm, bright jumpers to look professional on Teams / zoom meetings and I didn't want to buy new but was struggling to find pre-loved, high quality knits. I found two beautiful, lovel... Ver mais
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Veja o que dizem as avaliações
I am into the whole ethos of this business model, for the benefit of the environment, supply chains and the customer. The website has good usability and the search tools include a spacebar to... Ver mais
I love shopping from Re-fashion. Feels great to buy second hand clothes or designer brands that are selling at a massive discount - something I wouldn’t be able to afford otherwise! Always a fabulous... Ver mais
I've used Re-fashion about 5 times now. It's great for basics. I've found so things ive been meaning to stock up on & never got around to like t-shirts etc. Everything i bought was in excellent condit... Ver mais
Detalhes da empresa
Escrito pela empresa
Search, sort and filter 1000s of high-quality donated women’s clothes.
Informações de contato
Barking House, Farndon Road, , LE16 9NP, Market Harborough, Reino Unido
- support@re-fashion.co.uk
- re-fashion.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
If there s a Trustpilot charge involved FORGET IT!????? Your problem. It has MORE than 10 characters so what's the problem? OK?
What are you talking about? Always a BIG problem trying to deal with you. This is what's wrong with your site too complicated and 'messy'. You need to set up a clear straightforward system. Thank-you.
Stylish formal jacket
I have been searching for a jacket to finish off a wedding outfit unsuccessfully for weeks, until I found exactly what I wanted at Refashion. The exact style I wanted and a perfect colour. Delighted.
Lovely Clothes in excellent condition…
Lovely Clothes in excellent condition Highly Recomended
I love the ethos of Re-Fashion but was…
I love the ethos of Re-Fashion but was a little disappointed following my recent order when one of the items was refunded before being sent out, without any communication with me first. I had been so excited about the dress concerned too so was absolutely gutted. Apparently there was a fault with it but I would’ve liked to have had the opportunity to choose whether or not I still wanted it. To add insult to injury, I emailed to ask if this could still be sent out but didn’t even receive a reply. The items are pre loved so are not expected to be perfect. You should allow customers to decide whether or not they are happy to accept them.
Great purchase fantastic value
Great purchase fantastic value! Will definitely buy again.
very easy to buy and the articles are…
very easy to buy and the articles are good, delivered on time..
Excellent!
Easy to use website, excellent value for money, speedy delivery and I absolutely LOVE my new dresses.
Ordering was simple but after paying…
Ordering was simple but after paying and waiting a couple of days for delivery instructions was then notified my item couldn’t be found in warehouse and would be issued with a refund. The site had a 50% sale on at the time so would have been a bargain if I had actually received it. So can’t really comment on how my item would have looked (like advertised?) because never received. Not sure I would use again
A straightforward shopping experience
I have bought a few items from re-fashion and have always been very happy with the quality. The items always arrive quickly.
I try my best not to buy ‘new’ clothes and re-fashion is one of my go-to shops when i’m clothes shopping.
The website is well laid out and easy to navigate.
Absolutely excellent quality for the…
Absolutely excellent quality for the money you pay, excellent customer service, I bought 2 items and had to send one back cause of size, just one email and done! not the same experience with other charities
Poor customer service, no response to non delivery
Tracking app 'Shop' doesn't seem to update. My order was shipped a week ago but it still just says 'shipped'. Have emailed re fashion customer service twice and messaged on Facebook too, but have not heard anything. Quite disappointed actually.
Good quality products and smooth return…
Good quality products and smooth return process when the size wasn't quite right.
item descriptions very accurate
item descriptions very accurate. everything very swiftly dealt with. will use them again
Great service
Great service, what an excellent idea. Love the tops I bought and had the peace of mind I could return them if needed.
Such a great way to buy good quality…
Such a great way to buy good quality clothing at low prices, swift service, never disappoints and good for environment my forever pieces
Best experience ever.
I just recently found this website as I was looking for high quality and affordable second-hand clothes to wear in the office. I loved the huge selection and that it offers clothes only in excellent condition and brand new clothes. I also like that I have an option to choose designer clothes. The website is very good, and detailed and there are several detailed photos of the clothes. I placed my first order and was excited to see if the clothes I ordered would be indeed as good in quality as their description on the website. The post-order communication was perfect and the clothes arrived soon. I was surprised to see the excellent quality of the clothes. Everything I ordered was according to the description on the website. I am very pleased and cannot wait to see what “treasures” I will find on the website next time.
Fresh clothes and good value
The clothes were good quality and the smell of them was so fresh and clean will definitely be buying more well worth a look and good value for money
More details needed?
I'm a fan of the second-hand campaign and having a catalogue like Re-Fashion is a fantastic idea.
Due to the offer at the time I practically got BOGOF on two dresses for great value. I think there needs to be more detail in the product description. In my opinion, one of the dresses I bought wasn't the colour, material or finish that I expected from the listing, but the style is so lovely that it's a keeper.
No complaints!
Quick delivery, dress in perfect condition at a great price
Clothes are grear but package should be tracked
The clothes are great, some don't fit me well but that's more of the clothing brands' fault. The package should have been tracked though, would have been helpful to know when it was going to arrive so I could arrange the delivery promptly. I had to collect it from the post office as a result.
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