I was having an issue updating a .ca domain in my registrar account. I tried the chat option to see if I could receive some guidance as to how to proceed as the CIRA information was out of date. The... Ver mais
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Veja o que dizem as avaliações
My CSR rep Del was great, Very pleasant and gave easy follow along directions. Would recommend Rebel to anyone needing a website domain!
I got a little intimidated with the advanced DNS settings and didn't want to mess anything up. So I hopped onto the chat. There was little to no wait for a REAL PERSON and they helped me get my googl... Ver mais
My experience with both Israel and Del were great. The other support team members much less so. As a suggestion, I would also refresh the chat line regularly as I waited as “next in line” for over 30-... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Rebel makes it simple to build and grow your online presence. Get started with domains, hosting, email, and site builders—all supported by our award‑winning Canadian team. For over 20 years, creators and businesses in 180+ countries have trusted Rebel to bring their ideas online with confidence.
Informações de contato
532 Montreal Rd, Suite 261, K1K 4R4, Ottawa, Canadá
- 1-844-548-2157
- hello@rebel.com
- rebel.com
4,6
Excelente
764 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Would recommend Rebel!
My CSR rep Del was great, Very pleasant and gave easy follow along directions. Would recommend Rebel to anyone needing a website domain!
17 de abril de 2026
Avaliação não solicitada
Support personnel went the extra mile…
Support personnel went the extra mile to over come a sub vendors poor performance
15 de abril de 2026
Avaliação não solicitada
Rebel Services was great to work with
Rebel Services was great to work with. Got to me quickly, and did a great job. Bid was lower than another vendor. Easy to work with Kyle and Zack.
10 de abril de 2026
Avaliação não solicitada
DNS settings for a noob = support was great!
I got a little intimidated with the advanced DNS settings and didn't want to mess anything up. So I hopped onto the chat. There was little to no wait for a REAL PERSON and they helped me get my google workspace all set up and domain verified. Easy peasy!
14 de abril de 2026
Avaliação não solicitada
Knowledgeable, helpful support.
I was having an issue updating a .ca domain in my registrar account. I tried the chat option to see if I could receive some guidance as to how to proceed as the CIRA information was out of date. The support I received was extremely helpful, and all my .ca domains were updated in a timely manner. I certainly appreciated this knowledgeable support, as well as patience, as we reviewed everything. Excellent support.
14 de abril de 2026
Avaliação não solicitada
I have been using Rebel for years
I have been using Rebel for years now for my business. They have been very accommodating and easy to deal with over the years.
10 de abril de 2026
Avaliação não solicitada
Resposta de Rebel.com
Thanks so much, Waqas. It means a lot to hear that you have trusted Rebel with your business for years. We are glad things have felt easy and accommodating along the way. That kind of steady support is exactly what we aim for, and we are grateful to have you with us.
Jasmita was extremely helpful
31 de março de 2026
Avaliação não solicitada
Resposta de Rebel.com
Hi Lois, thank you so much for the kind words! We’re lucky to have Jasmita on the team, and we’ll be sure she sees this 😊
“Extremely helpful” is exactly the experience we aim for, so it’s great to hear it landed. Thanks again for choosing Rebel!
Excellent Customer Service!
Just wanted to pass along yet another fantastic experience with Rebel's customer support. They've been extremely helpful, kind, courteous, and are extremely knowledgeable. They put real effort into providing an exemplary level of service, and that's refreshing.
27 de março de 2026
Avaliação não solicitada
Resposta de Rebel.com
Thanks so much, Andy. “Helpful, kind, and knowledgeable” is exactly the bar our team aims to hit every day, so this means a lot. We’re really glad the experience felt thoughtful and not just transactional. That kind of support is what we believe should come standard. Appreciate you taking the time to share it.
Shannon was great!
Shannon was great!! . Guided me through the changes I needed to do with no problems. Awesome Awesome Awesome job
25 de março de 2026
Avaliação não solicitada
Resposta de Rebel.com
This made us smile. Shannon will be thrilled to hear this. Guiding you through changes smoothly and keeping things stress-free is exactly what we’re here for. Thanks for the triple “awesome” stamp of approval, we’ll take it.
Perfect Customer Service
That Alyea was patient, knowledgeable and everything you want from customer service. Turned stress into joy!
19 de março de 2026
Avaliação não solicitada
Resposta de Rebel.com
Thanks so much, Ivana. We’re thrilled Alyea could turn a stressful moment into a joyful one. Patient, knowledgeable support is exactly what we aim for, and we’ll be sure to share your kind words with her. Thanks for choosing Rebel.
Anthony was extremely knowledgable and…
Anthony was extremely knowledgable and was able to find and diagnose the issues and fix them. Your time was valuable. Thank you.
16 de março de 2026
Avaliação não solicitada
Resposta de Rebel.com
Hi Zoe, thank you so much for the kind words. We’ll make sure Anthony sees this, he’ll really appreciate it.
We’re so glad he was able to quickly pinpoint the issue and get things sorted. Getting you back on track without wasting your time is exactly what we aim for.
Thanks again for choosing Rebel.
Deceptive Domain Search
I used Rebel.com a lot several years ago when I needed .com.au domain names. I went to rebel.com because I require a .com.co domain. I searched for several quite obscure names, but every name came up with 'not available but make an offer'. I even did searches for random nonesense like erihjf645jdfau.com.co - everything returns an already registered condition. I then went to alternative domain registrars and all the names I searched for at rebel.com were available. Disappointed to see the company is now using deceptive practices. Avoid.
16 de março de 2026
Avaliação não solicitada
Resposta de Rebel.com
Hi Darren, thanks for calling this out. We can see why that experience felt misleading, and that’s not the standard we want for domain search.
In this case, .com.co domains aren’t currently offered through Rebel.com. They’re a less common domain type tied to Colombia, similar to how .com.au works for Australia, and not all registrars support them. Our search results should have made that clearer instead of suggesting the names were already registered or available to bid on.
That’s on us to communicate better. We’re reviewing how unsupported TLDs appear in search so customers get a clearer answer right away. We appreciate you taking the time to flag it. If you’re open to revisiting your review, we’d really appreciate it.
Great service, Great help, Launched my site with their help!
Great service, went a long ways to help me setup multiple domains and hosting services. 5 star service
7 de março de 2026
Avaliação não solicitada
Resposta de Rebel.com
Thanks so much for the kind words, and congrats on launching your site! 🎉
Helping you get multiple domains and hosting set up smoothly is exactly the kind of behind the scenes work our team loves doing. We're really glad we could make the process easier and get you across the finish line.
Wishing you lots of success with Azilda Tech. If you ever need a hand as things grow, we're here for it.
My experience with both Israel and Del…
My experience with both Israel and Del were great. The other support team members much less so. As a suggestion, I would also refresh the chat line regularly as I waited as “next in line” for over 30-40 mins in some cases whereas I got quicker support through calling support and via email with Israel and Del directly.
4 de março de 2026
Avaliação não solicitada
Resposta de Rebel.com
Hi DC, thanks for the note.
Love hearing that Israel and Del took good care of you. We’ll make sure they see this.
And on the chat queue, fair point. “Next in line” should not feel like you’re trying to buy concert tickets. We’re sharing that feedback with the team.
Thanks again for sticking with us and taking the time to say something. It helps.
Personable, Skilled Solutions
LOVE the Personable, Skilled Service. Shannon is ALWAYS a pearl:) Problem solved. So Thankful!
3 de março de 2026
Avaliação não solicitada
Resposta de Rebel.com
Hi Frannie, this just made our day. 💛
“Personable, Skilled Service” is exactly what we aim for, and Shannon really is a gem. We’re so glad she could step in and get everything sorted for you. Problem solved is our favourite kind of ending.
Thanks so much for the love and for choosing Rebel. We’re thankful for you, too.
Many things at Rebel are just so easy…
Many things at Rebel are just so easy to administer. Even things like Certificate renewals and domain transfers are just so easy at Rebel. I have used many other companies over the year but it seems Rebel has put in the effort to make this easy. Their Tech support is quick to access and so far no bad experiences. Quick resolution and usually first point of contact resolution.
25 de fevereiro de 2026
Avaliação não solicitada
Resposta de Rebel.com
Hi Brian, this was such a great note to read. Thank you.
“Certificate renewals and domain transfers are just so easy” is music to our ears. Those are exactly the kinds of things that shouldn’t feel complicated. We’ve put a lot of thought into making the behind the scenes admin simple and straightforward, so it means a lot that you’ve noticed.
And we’re especially glad our tech support team has been quick and able to resolve things on first contact. That’s the gold standard for us.
Thanks for trusting us after trying other providers over the years. We’re really happy to be in your corner.
The transfer of one Rebel domain to…
The transfer of one Rebel domain to another Rebel account was easy to get started, the customer assistant person was helpful and there was virtually no wait--but the reason I needed to contact customer support was that I immediately got hung up in security issues around a transfer that looked like it should have been a quick purchase. Plus the transfer time was longer than I expected...so not ideal but so far good enough!
19 de fevereiro de 2026
Avaliação não solicitada
Resposta de Rebel.com
Hi Marc,
Thanks so much for sharing this — and for sticking with the process.
We’re really glad to hear the transfer itself was easy to get started and that our support team was quick and helpful when you reached out. That part matters a lot to us.
You’re absolutely right, though. If a transfer looks like it should be a quick purchase, getting slowed down by security checks and longer than expected timelines can feel frustrating. Those safeguards are there to protect domain owners, but they shouldn’t feel like unnecessary roadblocks. Your feedback helps us understand where expectations and experience aren’t perfectly aligned.
If anything still feels unclear about the transfer timing or process, our support team is always available via the Help Centre on rebel.com and happy to walk through it with you.
We appreciate you calling it “good enough” for now and we’ll keep working to turn that into “great” next time.
Great Customer Service
Rebel consistently provides excellent customer service and is always responsive when I have questions or need troubleshooting support. My most recent experience with Israel was exceptional — he resolved the issue quickly and continued to monitor it to ensure everything was fully resolved. I truly appreciate the care and follow-through. Thank you!
17 de fevereiro de 2026
Avaliação não solicitada
Resposta de Rebel.com
Hi J_Dobo, thank you for such a thoughtful review!
We’re so glad to hear you’ve consistently had great experiences with our team. Being responsive and reliable when questions pop up or troubleshooting is needed is exactly what we aim for.
We’ll be sure to pass your kind words along to Israel. Resolving the issue quickly is one thing, but sticking with it and monitoring to make sure everything is fully sorted is the kind of follow-through we’re proud of.
Thanks again for your trust and for taking the time to share this. We’re always here whenever you need us.
Amazing response time
Amazing response time. Request was completed accurately and very quickly
17 de fevereiro de 2026
Avaliação não solicitada
Resposta de Rebel.com
"Amazing response time” is exactly what we love to hear. 😊 We know when you reach out, it’s usually because something needs attention now, so getting it done quickly and accurately is always the goal.
We really appreciate you taking the time to share your experience. If you ever need anything else, we’re here and happy to help.
Harthika was amazing to deal with
Harthika was amazing to deal with.
Truly helpful.
12 de fevereiro de 2026
Avaliação não solicitada
Resposta de Rebel.com
Hi Mike,
Thank you so much for the kind words. We’re lucky to have Harthika on the team, and we’ll be sure to pass this along to her.
Truly helpful is exactly what we aim for, so it means a lot to hear that reflected back. Thanks for choosing Rebel. We’re glad to have you with us.
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