Noticed no improvement. My hair got longer which they used as an excuse to say it improved. As a result they refused a refund of the product even though I had followed all their return criteria. Avoid... Ver mais
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Veja o que dizem as avaliações
Very good experience coming the red light inovation very quickly home i start used and after gest 1 wek hair feling slowly much beter I recomand everybody ned inprove have beter hair the red lig... Ver mais
This product works, I have bought a second red/blue light RedLight Innovation hat for another family member and another is planning to buy one. We bought our first hat in November 2025 and can tes... Ver mais
The product is clearly good quality, is comfortable and I’m happy with it so far. I’ve been using it daily for about 6 weeks and have noticed my scalp is definitely getting healthier however no new... Ver mais
Detalhes da empresa
Escrito pela empresa
We're on a mission to make hair regrowth simple, affordable, and proven to work. Our red light therapy hat uses 125 TripleWave™ red diodes to stimulate follicles and boost blood flow—helping men and women fight hair loss naturally in just 15 minutes a day. No pills. No gimmicks. Just real results in 90 days.
Informações de contato
3,8
Muito Bom
25 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Samantha
Well, Bit of a Chew getting the payment sorted, got in touch with them and OMG! Samantha got back to me so fast, not only did she sort the problem, she kept in touch right through till I had completed the sale.
Small things like this make a company! I hope she knows that she made a difference today and her help was much appreciated. Thanks Sam, Stay Awesome. x
30 de julho de 2025
Avaliação não solicitada
Resposta da RedLight Innovation
Thanks so much for taking the time to leave this fantastic review. We’re thrilled to hear Samantha was able to support you so quickly and see things through to the end. She genuinely cares about helping every customer and it means a lot to hear that came across.
We’ve shared your kind words with her, you’ve made her day!
Product quality... Not a cheap knock off
I've only had the product a couple of weeks so this isn't about the results just yet... It's more about the quality of the product. I was worried about the amount of cheap knock off type units on the market but this definitely isn't one of those and a special nod to the power unit. I charged it when first receiving the unit and have used the product every day/night since. The power pack hasn't flinched and is still reading full bars. Excellent quality and I hope the results are as pleasing
6 de julho de 2025
Avaliação não solicitada
Resposta da RedLight Innovation
Thank you so much for your thoughtful review Steven. We completely understand the concern around cheap knock offs in the market, and we’re really glad to hear you can feel the difference in quality with us.
We’ve put a lot of time into sourcing premium components especially the power unit so it’s great to hear it’s performing exactly as intended. Consistent daily use is key, so you’re already on the right track.
We’re excited for you to start seeing visible results over the coming weeks. If you have any questions or ever need support along the way, we’re always here to help.
They use Kieran Hayler as an example…
They use Kieran Hayler as an example yet he is on instagram talking about his hair transplant
Look up Kieran Hayler hair transplant
28 de março de 2025
Avaliação não solicitada
Resposta da RedLight Innovation
Hi Sally,
I just wanted to clarify a few points regarding your comment.
Our product is not being misrepresented in any way — in fact, it’s commonly recommended as part of the aftercare following a hair transplant. Many surgeons advise red light therapy to support recovery and stimulate new growth post-surgery.
As for Kieran Hayler, he has shared his honest and unpaid review of our product, and he’s been transparent on his social media about both his hair transplant and his use of red light therapy to support results. There’s no misleading narrative here — just genuine user experience.
AVOID! They tried everything to avoid giving a refund.
AVOID!! Product stopped working within a few weeks and I asked for a replacement or refund, they made it so difficult, they were clearly trying to avoid providing either. I purchased through Amex and luckily they organised a refund for me but this disreputable business tried and tried to avoid returning my money even though I’d returned the product. They then blocked me on social media, tells you what sort of people they are. AVOID!
8 de agosto de 2024
Avaliação não solicitada
Resposta da RedLight Innovation
Hi JD,
Thanks for your feedback.
Just to clarify we did offer multiple solutions including a replacement and refund, and we made every effort to resolve the situation fairly. Our team followed policy and responded promptly throughout, and we’ve documented the entire conversation to ensure full transparency.
We understand not every customer will be happy, and we accept that. But we also believe reviews should reflect the full picture, especially when we’ve gone above and beyond to make things right.
For anyone reading, we encourage you to view Jean’s review history to better understand the context. We’ll continue focusing on delivering a great experience for the thousands of customers who trust us.
– The RedLight Innovation Team
HUGE fee to return & Poor Product
Product has weak LEDs so will not work. When you try to do the “free return” they want to deduct 30%(>£50) for processing fees. Pathetic company.
23 de dezembro de 2024
Avaliação não solicitada
Resposta da RedLight Innovation
Hi Sam,
We’re sorry to hear that you weren’t satisfied with your experience. We want to clarify that our return policy is designed to be fair and transparent to all customers.
Since your request came after only a couple of weeks of use, it unfortunately did not meet the terms of our guarantee. Our 90 day money back guarantee allows customers to request a refund after the product is used consistently for 90 days and meets the required documentation criteria.
We always aim to provide exceptional customer service, and we encourage you to contact us at info@redlightinnovation.com if you need further assistance.
Thank you for your understanding.
- The RedLight Innovation Team
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