Red Light Man Avaliações 

83
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The best possible experience. I was concerned about use and emailed support. Joe responded within 12 hours (time diff England, Australia where I live) each time. Thoughtful, detailed, helpful response... Ver mais

Avaliado com 5 de um total de 5 estrelas

I cannot recommend this store enough! The customer service I received was truly on another level and far beyond anything I am used to. I purchased their infrared lamp, and when a minor issue required... Ver mais

Avaliado com 5 de um total de 5 estrelas

Super Kundenservice Meine Ware ging auf dem Weg zu mir durch den Paketdienst verloren und Joe hat mir umgehend ein neues Paket mit der Ware per Express geschickt. Dieses war dann innerhalb von 1½ T... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great products that are high-powered enough to provide the benefits that the studies on Red Light Espouse. Very relaxing. Improves mood, especially in winter. Eases aches and pains within minu... Ver mais

Detalhes da empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

83 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(83)

5 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

If you are looking for personal…

If you are looking for personal service, a quick response time and plentiful advice about your purchase, The Red Light Man is your man!
I have had many questions about suitability for my health condition, which lamp to purchase and how best to use it - Joe was beyond helpful on all counts.

5 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

SERVICIO ATENCION CLIENTE UN 10

Después de buscar empresas especializadas en terapias de luz infrarojas encontré RED LIGHT MAN
decir que la atención , resolución y consultas por parte de Joe han sido y son de un gran profesional.
La recepción del producto un 10.
He comprado dos del bodyligth 830 y una mini combi, y de momento muy contenta.
Su página web tiene toda la información super detallada de ésta terapia y aun así si tienes dudas Joe lo responde casi al momento.
Recomiendo al 100x100 a ésta empresa

5 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

He is the real thing

I thought I'd written a review here before, but I don't see it. I recently told my chiropractor and a couple friends about Red Light Man, after finding out they were interested in red light. When Dave Olszewski retired his wonderful LED light therapy website, I was forlorn, but then I found Joe Gibson's and ended up getting a lot of lights from him. I asked hundreds of questions via email and he answered every single one in depth and referred me to many articles. I'm about to write him again, to make sure about instructions on my mini. (for dry eye). It makes me so happy I can recommend a light therapy source that is reliable, trustworthy, helpful and that makes great products. Makes me look good! A couple times it took awhile to get an email response but they eventually came and it's not like it was a crisis or I would have emailed every day. I had a defective light once and instantly had a replacement sent, I didn't have to send the old one back. There are a lot of companies selling light therapy products for much more money, along with terrible customer support. Joe doesn't seem like some faceless company, staffed by people with formulaic responses to customer service emails. I'm in the U.S. and I always got my lights really quickly. He feels like a close friend by now. Go, Joe.

5 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I bought one 6 years ago

I bought one 6 years ago, when I had an arthritis flare up , and was absolutely desperate , it’s brilliant I have recommended to so many people and have taken it to my customers to let them try and all of them have gone in to buy one . Even my husband uses it regularly…….

21 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Chosing to purchase a therapeutic red…

Chosing to purchase a therapeutic red light came about after suffering a severe car accident that left me broken on my left side. I was immobile for months thinking I may never walk again that's when I learned the benefits of red light therapy. I found The Redlightman's site while researching red light therapy and found his site to be very informative as to the what it is, why you benefit and how you should use it. My light is well constructed beautifully made. I've dropped it twice and it's perfect made to last. Customer service is good. I highly recommend any light from The Redlightman.

8 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I bought a combo light

I bought a combo light from Red Light man. When I received it, I found that one of the brass hooks at the back had been bent, although the box in itself was in good shape overall. I then contacted Joe at Red Light Man and much to my surprise, a replacement was on it's way before I even had time to ask for it (i.e. I was at work and had sent an email before going to work). The new unit came timely and undamaged.

The combo light in and of itself, is every bit as great as I'd thought. I just love it. It's simple, powerful and overall pretty darn convenient. I also own a large panel and surprisingly, I find that my combo light does better than this last at getting rid of pain and inflammation. At least, it does it faster and a little better than my big panel.

Tldr ; The product is great and so is the customer service.

12 de outubro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic customer service and product!

Fantastic customer service, happy customer!

I was in touch with the company a few months before buying the product which came highly recommended from a doctor that I trust. My emails were replied to very quickly, and each time my questions were answered with great care and in detail, offering to answer any further questions I had.

When I did order, my light arrived in good time, packaged well and I love it! I haven't been using it that long so I can't comment yet on effects but I am looking forward to trying it and I know there is a lot of good research done into the science behind them.

Very surprised to see some bad reviews here, (and after reading the responses, it seems that most, if not all of them, are unfair).

Highly recommend Red Light Man!

8 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent products and excellent service

From start to finish Joe gave excellent customer service and product. I initially emailed with an enquiry and had an immediate reply from Joe. I then bought the red light suitable for my needs and I am very happy with it.The light quality I feel is better than if I had purchased from others that I had previously researched. Joe gives detailed information both on the website and through emails which were almost instant replies every time. My item arrived within 7 days and when I first tracked my parcel and saw the courier had delivered it but didn't leave a card / text to say they had left it in my garden shed. Joe responded within minutes to my panicked email and located my parcel for me. Happily the courier had left a note with the tracker to say where it was. The courier's actions had kept my parcel dry from the torrential rain that day. If I needed a different red light any time in the future, I would buy again from Red Light Man, excellent products, excellent service.

13 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love this lamp

I'd been searching for a Near InfraRed / Red light lamp for a long time. I was so happy when I found Red Light Man.The website has tons of incredible research about the many diverse health benefits of this light therapy. I've just received my first lamp–which is beautifully made and a pleasure to use. The customer service (answering all my needy emails) has been fast and professional and so helpful for someone new to this technology. And though I live a long way away my lamp arrived lightening quick. Will write more after I've had a chance to use the lamp for a month or so.

1 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really helpful

Really helpful, friendly service and excellent products. I contacted Red Light Man a year after buying one of their lights for my husband's back to ask advice about treating a recent ligament injury. They responded straight away with some really helpful information and advice about treating my injury. Would highly recommend this company.

4 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Sadly no customer service

Sadly no customer service. I emailed several times regarding a purchase enquiry but failed to get back to me. Shan’t be shopping here!

4 de novembro de 2022
Avaliação não solicitada
logotipo da Red Light Man

Resposta da Red Light Man

Hi Linda,
I must say I'm surprised by your review here. Just to explain from our perspective: you emailed us and we replied on the same day. You emailed back and admittedly it took us a few days to email you the second time (by which time it seems you had already left this review). Ideally we would reply same day to every enquiry but during some busy periods we might be slower.
Anyway, if you have any other questions you know how to get in touch. Regards.

Avaliado com 5 de um total de 5 estrelas

Loving the personal touch

So far so good. I recently purchased two devices to help with fertility for myself & my partner for the next round of IVF. I've inundated Joe with questions about the device and he's been so friendly and helpful. Individual one to one support is so rare these days it's very refreshing.

23 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy long term red light user

I've had a red light from Red Light Man for over 4 years now. I've emailed for advice over the years and always got a helpful reply.
This has been used for anti-aging mainly but also for arthritis in my dog. I've been very pleased overall and the light is still going strong with regular use over years.

21 de junho de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Failed to reply to multiple emails

Failed to reply to multiple emails. No number to call. Big fat thumbs down.

10 de junho de 2022
Avaliação não solicitada
logotipo da Red Light Man

Resposta da Red Light Man

Sorry Lauren, I'm not sure what happened but we don't have a record of previous messages from someone with your name. If you email me directly at admin @ redlightman.com I can reply to your query.

Avaliado com 5 de um total de 5 estrelas

Really happy with my red light 670…

Really happy with my red light 670 device. There are so many cheap alternatives but in order to penetrate your skin you will need an intense light source. Joe patiently answered my questions and sent the same day I ordered. This is how to run a business - with passion and commitment.

9 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great product and customer service

Great product and customer service. I ordered the Combo Light, my first ever red light product and I felt it did help a bit with pain. I realised I wanted a product that could cover more of my body, so returned it within the 30day period. Joe was helpful and knowledgable about red light therapy, and the refund was easy and prompt.

24 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic products and great customer service

I ordered a red lamp from Redlightman after asking Joe lots of questions and he guided me to the most suitable lamp for my needs.
The lamp has been fantastic but developed a fault and Joe replaced it immediately as it is within the warranty period.
Absolutely fantastic customer service from this company and a knowledgeable front man who is willing and happy to answer any questions
I can highly recommend this company for great products and customer service

21 de setembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have purchased two red/infrared…

I have purchased two red/infrared devices from RedLightMan in the past 18 months. One is small and the other is the large body panel combo light.

I have had great customer service from this company and recommend them to all my friends who are interested in red light therapy with optimal wavelengths. They became interested after noticing the quality of my skin! I am 76 years old and have almost no wrinkles and no texture problems.

I am very satisfied.

MD

4 de setembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Impressive customer service

I've recently bought the Infrared 830 device on Joe's recommendation after asking a zillion questions. Joe was really helpful in advising the best products for my personal circumstances and gave detailed responses. We had some issues with delivery (don't choose the DHL option!). DHL didn't come to collect the parcel from Joe so he personally delivered it to the depo. DHL then refused to collect the parcel because it hadn't gone through the right channels (because DHL hadn't collected it). Joe refunded my delivery charge without me even having to ask because I'd paid for 1-2 day delivery. He then personally went to collect the parcel and resent it with another courier and it was received yesterday. Joe went out of his way to get the package to me and I am grateful to him for this. I've used the device for the first time this morning and hope to get some good results from it.

2 de setembro de 2021
Avaliação não solicitada

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