Redo is great. One of the things we appreciate most is how they’re constantly improving and implementing new features to make things easier and more efficient for businesses like ours. It’s refreshing... Ver mais
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Veja o que dizem as avaliações
The absolute standout feature of Redo is their customer support team. From day one, they’ve made managing our returns incredibly easy and stress-free. Quintin even took the time to make sure I was tak... Ver mais
We've been using Redo for our fulfillment for over a month and I'm really happy with the service. The team is super helpful and responsive whenever we have a question, and it's made handling our label... Ver mais
Working with Redo has been such a positive experience for us! Their team truly cares about our business and our customers, and it shows in every interaction. Whenever we’ve had a question or needed su... Ver mais
Detalhes da empresa
Escrito pela empresa
Redo is the all-in-one platform for ecommerce growth, helping brands personalize every step of the buyer journey to boost profit and lifetime value. Our AI-native suite replaces fragmented tools with a single solution for returns, exchanges, warranties, order tracking, and post-purchase communications. By unifying the post-purchase experience, Redo helps merchants increase customer satisfaction, retention, and revenue, while reducing costs and complexity. Trusted by leading ecommerce brands to deliver a faster, smarter, and more profitable path to growth.
Informações de contato
14761 Future Way #400, 84020, Draper, Estados Unidos
- support@redo.com
- redo.com
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mason did a great job helping me create…
Mason did a great job helping me create an international return label. His response was immediate and gave me step by step directions.
The Support team is very helpful
Amazing customer support and always…
Amazing customer support and always coming out with new features. Love working with redo!
Redo has been great for our small…
Redo has been great for our small business. The returns process is seamless and when we have questions the team always answers us promptly!
Crew was very helpful and friendly and…
Crew was very helpful and friendly and gave me a great breakdown of the issue I was experiencing and helped me get it taken care of in a timely manner!
Great experience with Redo
Great experience with Redo! They have been a lifesaver when it comes to returns and exchanges. Their fast service and quick turnaround times have really helped improve our overall workflow and efficiency. Reliable, professional, and easy to work with!
Loving my experience with Redo
Loving my experience with Redo. My favorite part of Redo is that everything is customizable! I tell my rep what I need and they make it happen. It's user friendly and has so many features that I didn't know existed, but now can't live without.
The customer service has been incredible as I have learned a new program. No question is too small. Everyone I have interacted with is friendly, professional, and willing to help. The built in AI feature has also helped immensely. Excited to learn all of the features and improve my work processes and efficiency.
Redo has revolutionised our returns…
Redo has revolutionised our returns process. We were nervous about passing on the small free return fee but there was no blowback at all. The team are awesome, highly recommend.
The Best Team to Work With!
We seriously love Redo! We’ve been working with them since they first started, and we’re so grateful for everything they’ve done and continue to do for us. Their team is always so helpful, responsive, and genuinely wonderful to work with.
Mason helped me this time, and he was amazing! His car was in the shop one day, and he still took our call from the train on his way to work instead of rescheduling! That pretty much sums up the kind of support we’ve always received from Redo. They truly care, they always go above and beyond, and we feel so lucky to have worked with them for all these years!
Helpful and quick support
Helpful and quick support. Love that they're in slack.
Redo's customer service is super…
Redo's customer service is super helpful and always willing to help!
Had the best support from Mason…
Had the best support from Mason Tiberius, was very helpful and helped me with my issues quickly. very happy.
Early Redo Customer. Customer for Life.
We were an early Redo customer and we aren't going to leave any time soon. I've never seen such a maniacal team so zealous about the mix of product, service, and price.
Redo's team - 10-Stars
JY and Aaron from Redo's team jumped in quickly when our return request automation hit a snag. They sorted it out fast and kept our customers' experience smooth the whole way through. Thanks, Redo.
We love Redo
We love Redo! We started with their returns feature, but have slowly moved to using their email, customer support, and more. Their support has been great!
Alec was incredibly helpful
Alec was incredibly helpful, and their responses were very quick.
Great experience working with Mason…
Great experience working with Mason Tiberius. He was very helpful on educating me about the products and helping me with the changes I needed to make to my account.
Good experience
Gunnar is great!!
I had a complicated issue with my H400 order, but I cannot say enough good things about my experience with Gunnar.
The process took longer than I expected, but that was truly no fault of his and actually helped to move it along. From the beginning, he was incredibly responsive, patient, and helpful. He kept me updated throughout the process, answered my questions, and continued following up with Hurom to help get everything resolved.
What stood out most was how much he genuinely cared. I never felt like just another support ticket — he took the time to understand the situation, advocate on my behalf, and make sure things kept moving forward.
I’m happy to say my replacement has been approved and is on the way. I’m so grateful for his kindness, professionalism, and dedication throughout this entire process. He truly went above and beyond, and Redo is lucky to have someone like him on their team!
A great partner to have!
A helpful partner that is quick to respond and give direct solutions!
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