RedSwitches Avaliações 59

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been using their dedicated server from 9 months now. Starting from pre-sales till today I have not experienced downtime or lack of support. This particular incident happened where our server we... Ver mais

Avaliado com 1 de um total de 5 estrelas

I purchased a server, but due to a long delay in installation, I requested a refund. The support team on the website has been making endless promises to resolve the issue, but they have not followed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Pros: Extremely reliable hardware, low-latency network, transparent billing. Cons: Some automation features are still basic compared to cloud providers. Overall: Great choice if you need raw power w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

RedSwitches is providing best of VPS sales and services. RedSwitches has professional support team working round the clock. Solution comes in quick time. They have answers to all VPS issue, for any se... Ver mais

Detalhes da empresa

  1. Computação em nuvem
  2. Armazenagem em nuvem
  3. Empresa de hospedagem na Web

Escrito pela empresa

RedSwitches is a customer-first global Bare-Metal Cloud provider specializing in managed high-compute, bandwidth-intensive, and storage-optimized solutions built explicitly for Startups, SMBs & Enterprises. The company caters to popular industries including but not limited to SaaS, eCommerce, FinTech, MarTech, EdTech, VPN, CDN, Crypto Hosting, IPTV & Gaming. It offers private cloud services across 20+ global locations over four different continents. Popular payment modes accepted are PayPal, Credit Card, Bank Transfer, Cryptocurrency & UPI.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

59 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Nice

This app combines simplicity with efficiency, offering a smooth user experience that meets your needs effectively. It's well-designed to enhance productivity, providing the tools and features you need without any unnecessary complexity. Whether you're a beginner or a pro, this app is a great addition to your digital toolkit.

23 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding support

First of all, all services work as expected - secondly - support is outstanding, no matter when you start the conversation with colleagues at support they have knowledge to help you out.
So far an great experience - I recommend this service!

22 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good Support, impressive!

I have been using their dedicated server from 9 months now. Starting from pre-sales till today I have not experienced downtime or lack of support. This particular incident happened where our server went offline due to the mistake of our engineer. We were unable to access the server or make it online. The support team (Pratik, Ishwar, Jack, Sonika, Prakash, Prem) worked with us closely and we got back online. It took us 2 days to fully identify and resolve the issue but there was no data loss services were back up and running , once the root cause was fixed. Their sales and support is highly recommended.

10 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Very poor sales service

Very poor sales service. Haven't been able to purchase a dedicate server. Can't purchase online, have to go via a chat agent. The chat agents quote a different price compared to what is listed on the website. Spent 3 days trying to purchase and gave up.

The chat agents are rude and have a "take it or leave it" attitude. If sales is so rough can only imagine how support will be. I'd rather pay more and go with better service.

Update -
After their response, I am compelled to update my review. I never wanted to share my First Name and Last Name and without my consent they have posted my first name in their response.
I don't think I will ever do business with this organization ever again. They will probably update their response and claim terms of service etc. But this is my biggest problem with RedSwitches, it feels like bait and switch. Can never trust an organization that has such practices. Good luck!

6 de agosto de 2024
Avaliação não solicitada
logotipo da RedSwitches

Resposta da RedSwitches

Dear Gaurav,

Thank you for sharing your feedback. We sincerely apologize for any frustration you experienced during your interaction with our sales team. Our goal is always to provide clear and transparent information to our customers, and we regret that this situation did not meet your expectations.

Our goal is to offer competitive and transparent pricing, but as explained by our sales agent, the promotions—12 months with 2 months free or 40% off—cannot be combined. The $37 per month for a dedicated server is already one of our lowest offers.

Given the aggressive pricing, this is a “take it or leave it” deal to ensure we can continue providing quality service at such a low cost.
Apologies if it sounded rude but we must maintain consistent policies to be fair to all customers.

We’re sorry we couldn’t meet your expectations this time and hope you might consider us again in the future.

Regards
Nidhi
RedSwitches





Avaliado com 5 de um total de 5 estrelas

Amazing Service

This is by far one of the best website hosting service i have come across,it is very very accessible and has amazing tools one can easily arrange to their liking,one can host websites, e-commerce, web applications, run crypto projects, host streaming websites, CDN Servers at very affordable rates,based on my experience it is a very beneficial hosting service

12 de abril de 2023
Avaliado com 5 de um total de 5 estrelas

Good and safe hosting provider

Good and safe hosting provider. They are trusted and their service is very fast. I bought a hosting pakage from this site and it is worth for money we spent. Customer support also good to me. So I am happy working with them.

14 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super supportive team

Super supportive team. We had to try within multiple config options. The team was both adept and prompt on the response. Strongly recommend!

15 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Services and Great Servers

It has been more than 15 months now since we are hosting couple of our dedicated servers with RedSwitches. We haven't faced any downtime, service team is fantastic, they are ready to help anytime, whenever we need them. These guys are doing a remarkable job, keep it up RedSwitches. Sky is the limit for you.

1 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast, competent, and exceptional. No doubts, 100% recommended.

First of all, customer support is incredible - fast, competent, and just amazing. The best thing I personally love - RedSwitches treats you like a human, and has a real interest to have you among their customers even after the payment is processed :)

A dedicated server has been installed within 30 minutes. Thirty minutes. It takes DAYS for some famous providers out there, but these guys do their work right.

Saturday afternoon, we needed a server ASAP to replace a suspended one. Fortunately, I found RedSwitches and it was a great decision to go with them. I thought it wouldn't be possible to get it so fast on Saturday :D

100% recommended for everyone who is tired of bureaucracy, slowness, and other stuff.

18 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Awesome Service!!

Business is run on Decision and moving to redswitch was one of the best decisions.

Using it for over a month and the team is very supportive in Migrating my account, (there was a cpanel issue in my old host and the mail accounts and files were manullay migrated by the redswitch support staff)

The support staff (espcially Robert!! huge shoutout!!) is amazing. Well done guys ..keep up the service !!!

Regards,
Anup

10 de setembro de 2021
Avaliação não solicitada

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