Fast, secure, no issues. Had problems with other sites previously, but this was clear and concise. Found website through google ads. Customer service helped out with an inquiry about my order and prov... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The best site for buying prepaid cards. I. buy all my cards here. No hassle at checkout. Fast efficient ! Wouldn’t use any other platform.
A empresa respondeu
Ich kaufe jeden Tag bei euch – meistens für mindestens 200 € Flexepin-Guthaben. Der Service ist wirklich gut, und auch die Preise passen absolut – keine Frage. Aber ganz ehrlich: A... Ver mais
A empresa respondeu
J'ai récemment acheté un code Transcash de 160€ sur votre site, j'ai reçu l'email du transaction mais je n'ai pas encore reçu l'email du code, j'ai payé 164,50 EUR pour cette transaction. Pourriez... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Refilled makes buying digital credit fast, simple, and secure. We offer top prepaid brands like Paysafe and Flexepin, ready to use in seconds. No delays, no hassle—just top-up and go. Your security is our priority, and convenience is what we do best.
Informações de contato
Lituânia
- support@refilled.com
- refilled.com
3,4
Bom
217 avaliações
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
À éviter !!!
À éviter !!!! J’ai commandé un coupon Transcash pour recharger mon compte, 4 minutes après le code n’était plus valide. Et quand vous contactez leur service client, ils vous répètent que ce n’est pas de leur faute et que on ne peut pas procéder à un remboursement ou échange. J’ai ouvert un litige auprès de ma banque et du comité européen de la protection des acheteurs…
6 de janeiro de 2026
Avaliação não solicitada
Resposta da Refilled
Hello,
Thank you for providing us with some extra information via the Trustpilot inquiry we had sent. With it, I was able to locate your order and conversations with our Support Team.
I'm sorry that you have had a negative experience. However, we have thoroughly investigated the case, and our findings show that the key was redeemed after purchase. Based on one of the screenshots you provided to our Support Team, it appears that the purchased code was used on a third-party website, for which we are not directly responsible.
Our Support Team provided you with a more explicit explanation via the support tickets. Kindly reach out to them for any additional questions you might have.
Warm regards,
Karol from Refilled
Kundendienst hilft NICHT weiter
Kundendienst hilft NICHT weiter, ich habe nach einem Selbstausschluss aufgrund von Spielsucht gefragt, sie machen gar nix, obwohl ich Ihnen sogar erklärt habe, wie es funktioniert, lachhaft
15 de novembro de 2025
Avaliação não solicitada
Resposta da Refilled
Greetings,
I'm sorry to hear you have had a negative experience, and I would love to review your situation.
A few days ago, we sent you a Trustpilot inquiry requesting more information regarding this matter, but we have not received any response.
Since your review is anonymous, I have no way to identify your orders or conversations with our Support Team. If you’re still experiencing any issues, please check your email inbox and respond to the Trustpilot inquiry so that I could assist you.
Warm regards,
Karol from Refilled
Resposta da Refilled
Greetings,
Thank you for sharing your experience. However, based on your review, I'm unsure if you encountered any issues.
If you’d like to receive support or have any questions, please reach out to our Support Team via the Live Chat bubble at the bottom right-hand corner of the home screen, and provide all the necessary details.
Warm regards,
Karol from Refilled
Resposta da Refilled
Hello there,
Thank you for your review.
I have sent an email to the address provided in your review requesting additional information so that we can further investigate and better understand the situation.
EDIT
I haven't received a response from your side. Kindly make sure to check your email inbox and reply to your ticket with the requested information, so that I could investigate your case and help out!
Warm regards,
Karol from Refilled
Eindeutig ein Scam
Ich habe für 15 Euro eine Paysafe karte gekauft und habe den Code aber nicht erhalten. Dann bekomme ich eine E Mail in der steht das die Bestellung (vollkommen ohne Grund) storniert wurde. Die Customer Support KI war deutlich hilfreicher als die Menschen (was nichts gutes ist) und letztendlich erfahre ich das entweder ich in 5-10!!! Tagen mein Geld zurückerhalte oder einfach gar nicht ( Einmal wurde auch geschrieben Thanks for the helpful screenshots you provided oder so, obwohl ich keine Screenshots hinzugefügt habe)
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Refilled
Greetings,
I'm sorry to hear you have had a negative experience, and I would love to review your situation.
A few days ago, we sent you a Trustpilot inquiry requesting more information regarding this matter, but we have not received any response.
Since your review is anonymous, I have no way to identify your orders or tickets. If you’re still experiencing any issues, please check your email inbox and respond to the Trustpilot inquiry so that I could assist you.
Warm regards,
Karol from Refilled
Schnell und preiswert
20 de dezembro de 2025
Resposta da Refilled
Hello, Ralf!
Thank you for your excellent review! We’re thrilled to know you had such a positive experience.
Warm regards,
Karol from Refilled
ACHTUNG scam!!!
22 de setembro de 2025
Avaliação não solicitada
Resposta da Refilled
Greetings,
Please allow us to assure you that our platform is safe and reliable, and we’d love to review the situation you encountered.
A few days ago, we sent you a Trustpilot inquiry requesting more information regarding this matter, but we have not received any response.
Since your review is anonymous, I have no way to identify your orders or communication with support team. If you’re still experiencing any issues, please check your email inbox and respond to the Trustpilot inquiry so that I could assist you.
Warm regards,
Karol from Refilled
Resposta da Refilled
Hello,
Thank you for your excellent review! We’re thrilled to know you had such a positive experience.
Warm regards,
Karol from Refilled
Tutto ok commissioni oneste tra le più…
Tutto ok commissioni oneste tra le più basse
10 de dezembro de 2025
Resposta da Refilled
Hello, Fabrizio!
Thank you for your excellent review! We’re thrilled to know you had such a positive experience.
Warm regards,
Karol from Refilled
Arnaque !
Arnaque !
Achat effectué d’un cashlib, jamais reçu
Ils m’ont faire croire que j’avais mal tapé mon adresse mail et ne m’ont toujours pas remboursé bien sur
25 de outubro de 2025
Avaliação não solicitada
Resposta da Refilled
Greetings,
I'm sorry to hear you have had a negative experience. Refilled is a secure, customer-focused platform, and our Support Team is always ready to help.
To better understand the issue and assist you as quickly as possible, I’ve reached out to you at the email address you provided in our request. Please check your inbox and reply to my message when you have a moment.
EDIT
I'm happily letting you know that your situation has been resolved, and a solution has been provided to you via e-mail.
I hope that the assistance we provided met your expectations and that your experience with our platform will be even more positive in the future.
Warm regards,
Karol from Refilled
Attention SCAM
Attention SCAM. J'ai acheté une carte PCS et j'ai eu une 'erreur pour générer les codes'. Le service client ne répond pas. Je déconseille fortement ce site.
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Refilled
Greetings,
I'm sorry to hear you have had a negative experience. Refilled is a secure, customer-focused platform, and our Support Team is always ready to help.
A few days ago, we sent you a Trustpilot inquiry requesting more information regarding this matter, but we have not received any response.
Since your review is anonymous, I have no way to identify your orders or tickets. If you’re still experiencing any issues, please check your email inbox and respond to the Trustpilot inquiry so that I could assist you.
Warm regards,
Karol from Refilled
Diese Seite ist purer Betrug
Diese Seite ist purer Betrug. Habe eine Bestellung vor Wochen getätigt und mit PayPal bezahlt. Bestellung wurde storniert ohne Begründung, Geld wurde aber abgebucht. Nun nochmal was bestellt und per Kreditkarte bezahlt. Geld wurde wieder abgebucht aber Bestellung storniert. Vom Kundenservice kommen immer nur Standard Nachrichten. Das ist eine bodenlose Frechheit. Ich soll nun 5-28 Tage auf Rückerstattung warten. Wie kann sich so ein Anbieter am Markt halten!?
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Refilled
Greetings,
I'm sorry to hear you have had a negative experience, and I would love to review your situation.
A few days ago, we sent you a Trustpilot inquiry requesting more information regarding this matter, but we have not received any response.
Since your review is anonymous, our Support Team has no way to identify your orders or tickets. If you’re still experiencing any issues, please check your email inbox and respond to the Trustpilot inquiry so that we could assist you.
Warm regards,
Karol from Refilled
À éviter absolument !!
À éviter absolument !!! Ils m'ont volé 100€ . Recharge PCS achetée pour 100€, débité, et pourtant rien, pas de mail, pas de commande. Et pour m'aider on me demande mon numéro de commande (que je n'ai pas bien entendu), par contre j'ai la preuve de paiement de mon compte mais ils disent que faut que je vois avec ma banque. Mais ma banque dit que c'est eux.
- EDIT : en discussion avec eux, je vais voir si je peux récupérer mes sous. j'éditerai en conséquence.
30 de novembro de 2025
Avaliação não solicitada
Resposta da Refilled
Hello there,
Thank you for providing us with some extra information via the Trustpilot inquiry we had sent.
Unfortunately, I couldn't locate any support tickets or orders with the email address that you have provided. I have contacted you and requested some additional information that is necessary for the resolution of your case. Kindly make sure to answer the email as soon as possible.
EDIT
I'm happily letting you know that your situation has been resolved, and a solution has been provided to you via e-mail.
I hope that the assistance provided met your expectations and that your experience with our platform will be even more positive in the future.
Warm regards,
Karol from Refilled
Bonjour,
Bonjour,
J’ai fait 2 achats PCS de 20 euros et je n’en ai reçu qu’un. J’ai réclamé et envoyé des preuves mais je n’ai jamais été remboursée. Comment puis-je me faire rembourser et à qui dois-je m’adresser ?
J’ai contacter l’équipe support sans succès.
Merci de votre aide.
13 de novembro de 2025
Avaliação não solicitada
Resposta da Refilled
Hello there,
Thank you for providing us with some extra information via the Trustpilot inquiry we had sent.
With it, I was able to find your order. I have requested some information that is necessary for the resolution of your case. Kindly make sure to answer the email as soon as possible.
Warm regards,
Karol from Refilled
j'ai fais un achat de 200€ le 17…
j'ai fais un achat de 200€ le 17 novembre, la somme a bien été débite mais je n'ai toujours pas reçut les codes. j'ai réussi a joindre une personne mais rien ne bouge, je voudrais au moin être rembourse
Commande #29462
merci pour le remboursement, se qui est dommage c'est d'en etre arriver la pour etre ecouter
bon courage
17 de novembro de 2025
Avaliação não solicitada
Resposta da Refilled
Hello there, Christophe.
We would love to take a closer look at your case.
Since you have already been in touch with our Support Team, could you please update your review with your order’s ID? Doing so would greatly help our Support Team find your ticket and order.
Additionally, we have contacted you via Trustpilot regarding this matter so that you can provide us with more information.
EDIT
Thank you for updating your review - that helped me locate your order. It looks like our Support has provided you with an explanation. There was an issue assigning you a key. Thus, your order has been refunded. Depending on the payment method used, it can take from a few hours to 28 business days for it to reach you. The refund was already confirmed, so rest assured that the money will reach you soon!
Warm regards,
Parker, from Refilled
Très mauvaise expérience.. arnaque
J'ai effectué un achat d un recharge PCS de 150 euro depuis le 7 novembre.. je n ai rien reçu ni code ni email .. même pas un numéro de commande c Annuler directement malgré l'argent son débité sur mon compte et aucune problème avec ma banque. Malgré plusieurs échanges avec vous rien qui est changé.. toujours les mêmes réponses.. j attends toujours le remboursement bande des voleurs..
7 de novembro de 2025
Avaliação não solicitada
Resposta da Refilled
Greetings,
We are sorry to hear about your negative experience. We understand how frustrating it must be.
If you’d like us to take another look at this, please contact our Support Team through the Live Chat bubble on the bottom-right of our homepage and provide the details of your issue.
If you already submitted a ticket, just share your order ID with us so we can locate it quickly.
We’ve also requested more information from you through Trustpilot, so feel free to respond there whenever you can.
EDIT
Thank you for providing us with an update. It helped us locate your tickets.
We understand that the wait isn't ideal. Refunds are sent from our side within minutes, but the time it takes to show in your account depends on your payment provider. They may take anywhere from 5 to 28 business days to process it, though it usually happens much sooner.
Thank you for your patience — we hope the refund reaches you soon, and we’re always working to improve our services!
Kind regards,
Lee from Refilled
J’ai acheter une recharge paysafecard…
J’ai acheter une recharge paysafecard de 100€ j’ai jamais eu le code je veux un remboursement de suite mon numéro de transaction est le #29464
17 de novembro de 2025
Avaliação não solicitada
Resposta da Refilled
Hi there,
Thank you for reaching out.
Since you provided us with your order number, I was able to find your order and ticket. It seems like our system failed to deliver your key. Thus, your order has been refunded.
Depending on the payment method used, it can take from 5 to 28 business days for it to reach you. The refund was already confirmed, so rest assured that the money will reach you soon!
Warm regards,
Lee from Refilled
Ça va faire 3 jours que j’ai payer une…
Ça va faire 3 jours que j’ai payer une recharge de 50€ dont je n’ai jamais reçu le code. Pas de mail pour expliquer la situation, je leur en ai envoyé 3 sans réponse. Si c’est pas une arnaque dit moi ce que sais.
10 de novembro de 2025
Avaliação não solicitada
Resposta da Refilled
Hi there,
Please allow us to assure you that our platform is safe and reliable. Sometimes the payment doesn’t go through correctly, which means the order isn’t confirmed. Remember that you can always check the status of your order by logging into your account and visiting https://my.eneba.com/orders
If you’d like our Support Team to check your case further, please reach out to them via the Live Chat bubble at the bottom right-hand corner of the home screen, and provide all the necessary details.
If you’ve already submitted a ticket, please share the order ID with us.
Additionally, we’ve requested more information from you through Trustpilot so we can look into this for you. Please respond whenever you have a moment!
Warm regards,
Charlene from Refilled
Bekomme meine Ware nicht
Bekomme meine Ware nicht, support reagiert nicht vernünftig war für mich das letzte Mal bei dieser schlechten Seite
The only Service was ki
Hello Andre,
I'm Mario Maldini from Refilled. I see that your order #28549 for the Flexepin prepaid code is currently unfulfilled, which is why you haven't received your key yet. I sincerely apologize for this inconvenience.
I have escalated this issue to our team to ensure your key is delivered as soon as possible. If you have any other questions or need further assistance in the meantime, please feel free to ask.
Thank you for your patience and understanding!
I have 3 days later no answer of my support Tickets
12 de novembro de 2025
Avaliação não solicitada
Resposta da Refilled
Hi there, Andre,
We’re sorry to hear about your experience, and we’re here to make sure all your concerns are fully addressed.
Since you mentioned that you’ve already been in contact with our Support Team, please share the order ID with us so we can locate it and review everything together once more.
Additionally, we’ve requested more information from you through Trustpilot so we can look into this for you. Please reply whenever you have a moment.
Warm regards,
Charlene from Refilled
Serious concerns about the legitimacy of this company
I’m leaving this review because something feels very wrong with this website. They claim to be a company called UAB E-Sourcing (306254072) from Lithuania, but after checking things myself, nothing matches
From what I found, UAB E-Sourcing is actually linked to one of the founders of Eneba (Helis Play UAB) and is normally just used as a seller account on their own marketplace. Eneba is a huge company that makes millions every year, so there is absolutely no reason for them to create a small Shopify website like refilled.com. It just doesn’t make sense
That’s why I strongly believe the company name is being used in a misleading way, or maybe even without permission. When I saw they tried to get Trustpilot to move my review to Eneba instead of the company I was talking about, it only made everything look even more suspicious
Honestly, the whole thing feels off. The website looks shady, the information doesn’t add up, and the experience is far from reassuring. Based on what I’ve seen, I really wouldn’t recommend trusting this website
UPDATE : Their response confirms that they are not the owners of the company listed in the Terms and Conditions. It is a fraudulent website, and the real owners will be notified in the hope that they will be able to have this website removed
12 de novembro de 2025
Avaliação não solicitada
Resposta da Refilled
Hi there, Noah,
Thanks for sharing your concerns. We take them seriously, and we want to clarify a few important points based on publicly available information.
UAB E-Sourcing (company number 306254072) is a legally registered Lithuanian company. According to official Lithuanian business registries, it operates in online retail, has a valid VAT registration, and reports real financial activity. Its details, including registration and address, are fully accessible through Lithuania’s public business databases.
UAB E-Sourcing and Helis Play UAB (the company behind Eneba) share corporate links, which is common for large companies that manage different services through separate legal entities. This does not indicate anything misleading; rather, it reflects a standard business structure used in the industry.
We understand that seeing multiple company names can be confusing, but you can rest assured that this is a fully legitimate business entity whose purpose is to provide access to digital products for personal use and entertainment across different platforms.
All information regarding the legitimacy of our company is publicly available, and we encourage you to reach out to our Support Team if you would like to learn more or receive further clarification.
Warm regards,
Charlene from Refilled
A Experiência Trustpilot
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