Laura has got to be one of the best people I have ever worked with in a customer service setting! From my initial enquiry she went above and beyond. I had requested a custom stitch on a gold series co... Ver mais
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Veja o que dizem as avaliações
love all my regal dog purchases i now have the full set (collar,harness and lead) in black and gold the quality is outstanding the gold buckles havnt scratched or worn at all and everything feels very... Ver mais
A empresa respondeu
First time using regal and I was a little sceptical when ordering as the quality in the pictures looked good.. I wanted to order harness and lead for our new pup, delivered quickly and the quality is... Ver mais
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Pictures are as described, we have a dog who is strong and generic harness/leads just don’t do the job. These harnesses are durable and as a dog owner feel safe when taking our boy out with this harne... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The luxury dog brand
Informações de contato
Reino Unido
- Info@regaldog.co.uk
- regaldog.co.uk
4,8
Excelente
980 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing tuff durable collar i will be…
Amazing tuff durable collar i will be buying my other 3 dogs the same
28 de abril de 2026
Avaliação não solicitada
Love the collars done amazing defo buy…
Love the collars done amazing defo buy again great service came really fast
16 de abril de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review Fliss! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
amazing products
love all my regal dog purchases i now have the full set (collar,harness and lead) in black and gold the quality is outstanding the gold buckles havnt scratched or worn at all and everything feels very secure
23 de abril de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review Callum! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
Absolutely awesome product you can…
Absolutely awesome product you can trust in can’t recommend enough for bigger dogs specially
14 de abril de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
Laura went above and beyond!
Laura has got to be one of the best people I have ever worked with in a customer service setting! From my initial enquiry she went above and beyond. I had requested a custom stitch on a gold series collar which wasn’t listed on the website. I genuinely thought my request would be shut down however, Laura surprised me and advised she was willing to test it to see if it could work! With both sides happy with the end result - I placed an order for the gold series collar, harness and lead. I received it in good time, eveything fit my pup perfectly and I really did have a positive buying experience with the company. Laura is a credit to the team and I would recommend the brand to all dog owners.
17 de abril de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review Nick! We're so glad to hear Laura was able to help you. We so happy to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
Great products
Really nice products at a fair price in my opinion. They are a bit heavy for smaller dogs but that's understandable as they seem to cater mostly to bigger breeds
15 de abril de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
Just received our harness great quality…
Just received our harness great quality and will buy the lead to match soon as it back in stock
12 de abril de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review Karl! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
VERY WELL MADE good sizes to fit my dog…
VERY WELL MADE good sizes to fit my dog plus u can being personalize i have the gold series collor and lead wow ,, just that little bit special
28 de março de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review Lisa! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
Good quality collar
Good quality collar, reasonably priced. Delivery very quick.
All in all a very good service
24 de março de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
Lovely collar
Lovely, strong black collar for my German shepherd. Arrived quickly and fits him really well. The AirTag pouch is a great bonus.
26 de março de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review Sally! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
Excellent service
Excellent service. Quality of item is as i expected, faultless.
My bestie now looking REGAL and walking proud.
1 de março de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review Barry! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
Good product, dissapointed with customer service
I ordered a personalized dog collar and initially contacted customer service regarding an issue. They did reply to my firsts messages, however when I followed up asking about a refund or exchange, I never received any further response. My last email sent 13th of Jan. It’s disappointing because once a problem is raised, customers should be able to resolve it properly. Communication stopped when I asked for a solution.
No no complaint about the quality or the product, it's actually really good collar but the sizing information is a bit unclear as I've ordered correct size, but when I've ajdusted the bucke the name sat exactly under the adjustment buckle.
13 de janeiro de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you for your review and for your feedback on the collar Evelina. We're pleased to hear you’re happy with the quality of the product.
In this case, the collar ordered was a personalised item. As stated on our website, we’re unable to offer refunds or exchanges on personalised products.
From your description, it sounds like the larger size was selected. For this style of collar, the small size would have been the correct option so that the name sits correctly on the collar once adjusted. We do provide a sizing guide on the personalisation page where the design is added it also advises customers to choose the smallest size that fits their dog. This helps ensure the buckle sits further away from the personalisation so the name remains visible when the collar is adjusted.
We appreciate you taking the time to share your feedback.
This company delivers good quality products
This company delivers good quality products ,never disappointed collar and leads are of good quality fit perfect. Love the different colours. Arrive quick and in a neat zip bag. 100%recommended
14 de março de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review Lena! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
Great product. Good communication
Great product. Speedy delivery. Good communication
10 de março de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review Samantha! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
I have been looking for a decent collar…
I have been looking for a decent collar for my Labrador and Regal Dog ticked all the boxes. Beautifully made strong sturdy collar. Great price too! Highly recommend ☺️
26 de fevereiro de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review Lisa! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
The only harness and lead we will use
Pictures are as described, we have a dog who is strong and generic harness/leads just don’t do the job. These harnesses are durable and as a dog owner feel safe when taking our boy out with this harness and lead. These harnesses/leads quality is 5* along with delivery which was on time.
6 de março de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review Nickie! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
First purchase
What can I say, Great prices, Delivered on time! Has a premium feel and look! Would definitely recommend!
4 de março de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review Karl! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
Top quality
Top quality, perfect fit, I feel a lot more confident after my previous harness snapped off in a cow field which could have ended badly,
Looks very stylish too
18 de fevereiro de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review Dan! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
I can not fault my items one bit
I can not fault my items one bit! arrived on time, great quality and the right fit. True to size. Perfect colours will be ordering again for sure
13 de fevereiro de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review Alexander! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
Always great experience with this…
Always great experience with this company the harness is fantastic bit of kit easy to fit and strong fittings I’m always going to use regal dogs for all my dog accessories
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da REGAL DOG
Thank you so much for your review James! We're delighted to be a part of you dog's journey. If you ever need anything in the future, don't hesitate to reach out. Thanks for choosing Regal Dog! 🐶
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