The facility is well maintained. Zach, the site manager, does a great job in managing the facility and providing assistance.
A empresa respondeu
Localização
Trocar localização15310 Amberly Drive, Tampa Palms, Suite 250, 33647 Tampa, FL, US
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The receptionists are nice and the office itself is fine, albeit a bit pricey. The tech is not solid. Wifi cuts out frequently. I was promised telephone service, but after 5 months that was never d... Ver mais
A empresa respondeu
I am very disappointed with them, I was told that if I signed on to a 2 year agreement I would get a preferred rate. Then once I signed on, unless I provided account details for them to debit the rent... Ver mais
A empresa respondeu
Friendly and helpful staff
Detalhes da empresa
Escrito pela empresa
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Informações de contato
15310 Amberly Drive, Tampa Palms, Suite 250, 33647, Tampa, FL, Estados Unidos
- 8135142888
4,0
Muito Bom
4 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The facility is well maintained
The facility is well maintained. Zach, the site manager, does a great job in managing the facility and providing assistance.
20 de março de 2026
Resposta da Regus - Florida, Tampa Palms
Hi MHBynum, thank you so much for your kind review! We’re delighted to hear you’re pleased with the well-maintained facility and that Zach has made such a positive impression with his support and management. We really appreciate your feedback and hope to welcome you again soon!
Friendly and helpful staff
20 de fevereiro de 2024
Tech and Temperature are Issues
The receptionists are nice and the office itself is fine, albeit a bit pricey. The tech is not solid. Wifi cuts out frequently. I was promised telephone service, but after 5 months that was never delivered. You can't control the temperature in the office; during the week it is too chilly for my taste and over the weekend it is a bit warm.
17 de agosto de 2023
Resposta da Regus - Florida, Tampa Palms
Hi,
I’m very sorry to hear of your disappointment.
Regardless of the reason, I understand how frustrating it can be and apologize if we did not provide the level of service that you expect and deserve from us.
We’re looking into this as a priority and a member of our team will get back to you as soon as we have the details.
Your satisfaction is very important. Therefore, we’ll make the relevant enquiries and aim to put matters right as soon as we can. Where appropriate, we’ll also take steps to prevent the situation from happening again.
Kind regards,
Lorraine Brule
Global Customer Service at Regus
I am very disappointed with them
I am very disappointed with them, I was told that if I signed on to a 2 year agreement I would get a preferred rate. Then once I signed on, unless I provided account details for them to debit the rent from each month they hit me with a $350 charge. Then they hit me with additional hidden charges that were not explained or outlined in the initial meeting.This completely negated the benefit of a longer term lease rate and really put me off ever providing them with access to my accounts to debit rent. Also their right to charge or assess fees has no explicit limit, so they can arbitrarily assess a charge and there is not recourse as a tenant. Pay it or be sent threatening letters. This makes the monthly rent really more of an estimate than anything else. If you are looking for an office membership/drop-in i'm sure its fine, but if you are looking for a more permanent solution/office they are a very dishonest group and the even the fine print is shady as it gets. I read a more generous assumption of it, but evidently that was foolish of me. Too bad.
1 de maio de 2023
Avaliação não solicitada
Resposta da Regus - Florida, Tampa Palms
Hi Sam,
I’m sorry you felt the need to escalate this.
We ask all our customers to add an automated payment method to their account. I apologise if this wasn’t clearly communicated to you but it’s in the terms of your agreement.
We understand that this is not always possible, so we agreed as an exception for you to pay via an alternative method. That exception is made on the understanding that an additional service retainer is payable.
If you decide to add an automated payment method to your account (which you can easily do through your online portal, under the Account / Billing and payments section), we’ll immediately credit and refund this additional retainer.
Your Community team is your main point of contact and is available to answer any questions you may have. Please feel free to contact them. My team will also clarify it with you directly now.
Thank you,
Lorraine Brule
Global Customer Service at Regus
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.