The staff at High Wycombe are always happy to help and supportive if we need anything in addition to our normal service
A empresa respondeu
Localização
Trocar localizaçãoAston Court, Frederick Place, Kingsmead Business Park, HP11 1JU High Wycombe, Buckinghamshire, GB
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Veja o que dizem as avaliações
Brilliant transition into our new offices. Big shout out to Ben who has literally been amazing in his efforts to make us all feel comfortable and going above and beyond. Thanks very much Ben and your... Ver mais
We are a long term tenant and have stuck with Regus because it works. Friendly and helpful staff take away the pressures of running a building and we can concentrate on running our business without d... Ver mais
REGUS IS THE SLUM LANDLORD FOR COMMERCIAL OFFICE USE. the concept on paper seems great and they lure you in with offers and promise many things, once signed and in, then its like there is no one to... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Informações de contato
Aston Court, Frederick Place, Kingsmead Business Park, HP11 1JU, High Wycombe, Buckinghamshire, Reino Unido
- 8000608702
3,9
Muito Bom
4 avaliações
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The staff at High Wycombe are always…
The staff at High Wycombe are always happy to help and supportive if we need anything in addition to our normal service
20 de março de 2026
Resposta da Regus - High Wycombe Kingsmead Business Park
Hi Catherine, thank you so much for your kind review! We’re delighted to hear the team is always happy to help and supportive when needed. We really appreciate your feedback and hope to welcome you again soon!
REGUS IS THE SLUM LANDLORD FOR…
REGUS IS THE SLUM LANDLORD FOR COMMERCIAL OFFICE USE.
the concept on paper seems great and they lure you in with offers and promise many things, once signed and in, then its like there is no one to call or speak to at all, customer service is non existent, if your locked out or lose a key or any issue there is no one to call.
almost like ryan air, they will bill you for everything they can, bill you for a coffee even machine faulty but no one to call for refund, doors wont open and you have no access and no one to call, they claim security but really they dont have security guard at all, no hot water, offices not being cleaned but no one to call and complain to at all, sent you incorrect bill and charged you double or triple and when you query it they add late payment fee and yes you guessed it, no one to call, its like being stuck in a matrix.
often these businesses forget that they thrive because we pay them, if we move on they will have no business.
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da Regus - High Wycombe Kingsmead Business Park
Hi,
I’m sorry if you felt the need to escalate this.
The local team are always available during office hours by phone and an emergency contact number is clearly displayed for out-of-hours issues, including lost keys or access concerns.
Earlier this year, we experienced a temporary issue when doors needed to be manually locked at 5:30 PM for four days. Customers were informed in advance via multiple emails, and additional on-site security was arranged to ensure normal operations, including weekends.
The coffee machine had a technical issue just over a year ago but was resolved promptly and has been fully operational since.
Hot water has always been available through the coffee machine’s hot water function, with an additional kettle provided in the downstairs kitchen for customer’s convenience.
Please remember that you can review your agreement, check invoices, and manage your services at any time through your online account at myregus.com and should you have any questions either the local team can help or you can raised a case through the 'Help' function in your online account at myregus.com.
A member of my team has been in touch with further information.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus
Brilliant transition into our new…
Brilliant transition into our new offices. Big shout out to Ben who has literally been amazing in his efforts to make us all feel comfortable and going above and beyond. Thanks very much Ben and your team.
4 de fevereiro de 2025
Avaliação não solicitada
Long term tenant
We are a long term tenant and have stuck with Regus because it works. Friendly and helpful staff take away the pressures of running a building and we can concentrate on running our business without distraction.
We are particularly happy with the smiling and supportive current team.
29 de novembro de 2024
Avaliação não solicitada
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