No way to contact seller
I noticed that my shipping address has the wrong state. It shows Texas, it should be Missouri.
I can't get my contact message to go through and the number disconnects when I call....I think I got scammed - I still have not been contacted about the correct address.
Resposta da Reluxejewel
Hi Jerry,
We’re very sorry for the frustration and confusion you experienced.
Please rest assured that you have not been scammed. We are a legitimate business, and we sincerely apologize if our contact channels did not work properly at the time you tried to reach us.
We understand the concern regarding the incorrect shipping state. Our customer support team has already contacted you directly by email to confirm the correct address in Missouri and make sure your order is updated immediately.
Your satisfaction is important to us, and we are committed to resolving this as quickly as possible. If you do not see our email, please check your spam/junk folder or reply directly to us at support@reluxejewel.com.
Thank you for giving us the opportunity to make this right.
Best regards,
Customer Support Team