Relxtime Avaliações 

Love the spa. My husband is 6”2 and can totally relax with his legs outstretched. Easy to install, keeps its heat beautifully. Would highly recommend this spa. Owned a different brand a couple of years ago and this one far exceeds the durability of the previous one.

Everything arrived when expected and works well

Was were originally told that I could get a replacement wino charge cause it was under warranty. Had to call several times and finally after dealing with this for about a month was given the option of paying $100.00 and get one soo i took that offer cause I was tired of messing with it. Not a Happy customer!! 😓

Im not sure if I have a faulty heater/pump i have the hot tub in a heated garage and I get very little flow out of the heat

I had a problem with my hot tub and they went out of their way to make it right!!

Fast shipping

i would order from you again very good service

Very quick shipping. Very very easy set up🙂

Unfortunately I received a defective item. After many emails & phone calls, and jumping through hoops sending the same photo of the error code numerous times they said they’d request a replacement. And then crickets. Not a word or response to my emails for 5 days. Would never order from this company again.

Customer service was excellent, Installation was simple, and the tub heated quickly.

I ordered hot tub filters and they arrived in three days.

The Good: Customer Service answered all of my questions promptly and delivery was reasonably prompt.

The Bad: The package arrived badly damaged and two of the six filters were damaged to the point of being completely unusable.

Very quick response time with great communication and outstanding customer support. You guys made sure my problem was resolved.

I am very happy with my hot tub purchase. I do have some negative feedback on replacement parts and support after purchase. I have been waiting for over a month for a replacement air pressure gauge. Mine broke shortly after setting up my hot tub. I do not want to add air into my hot tub until I get my new gauge as I am afraid to overinflate the spa as it can void warranty. I have spoken to someone multiple times requesting one to be sent and still have not received anything. I also ordered replacement 6 pack of filters. 4 out of the 6 arrived severely damaged and unusable. These filters were shipped in a loose package, not a box with no foam or bubble wrap which makes no sense at all to me. I reached out to customer service over 2 weeks ago and still have not heard anything back yet on replacements. Very unhappy with customer support and replacement parts. Would love some help with this issue.

Last about 3 months hot tub stop heating. I took all the steps to troubleshoot. So I finally reached . First of all you call the customer service number and it goes to straight voicemail. Then I sent a email . Nothing No response. The hot tub is complete garbage and I would stay far away from purchasing the 6 person hot tub . Never Again !!!

I have beem researchinh a inflatable hot tub for a bit. I liked the specs Rexltime offered in their products. Quick turn around time of order to delivery. Bonus! I got it at the Mothers
Day sale. Vacation everyday!

I bought this Hot Tub it didn't come with a mat for it to sit on had to buy Me some from Temu. It also didn't come with Barometer to check the air pressure. I followed the instructions to a T. I filled it up to correct water level turned on heater to get it to 104 degrees which took two days. I went out to go sit in it and a seam had ruptured causing it to deflate. I called them and told them what happened. They said they were sorry and would send a replacement. I told them several times when they send it I wanted everything that is supposed to come with it. My replacement came a week later I opened box and the mat it sits on and the Barometer was not in it. I called them and was told that that equipment doesn't come in the same box with the Hot Tub. I've texted and called several times. Well it's been 10 days after I received the Hot Tub and still haven't received anything I asked for. I DON'T RECOMMEND THIS BRAND OF HOT TUB. BUY FROM ANOTHER COMPANY.

Better than expected... perfect bubble pressure..oval 2 person just the right size. Love it:)

My filters still have not arrived, I ordered them 4-8 or4-10-2025, its now 4-27-25 i tried to request usps shipping but it was sent ups i paid for shipping within 5-7 days and its now been 13 days and counting, who knows if ill ever get them. Customer support is atrocious, maintence instructions inadequate, technical assistance ridiculous and undelivered as promised. Dont snyone purchase this or any of these productswhat joke

They make things right when something is wrong