Went for a visit to the Remarkables shop in Queenstown and the gentleman serving us (Vili) was the best!! He was super patient with us as we tried almost ever fudge flavor (how can you not) and even l... Ver mais
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Veja o que dizem as avaliações
If you love sweets, this place is basically heaven. The Remarkables Sweet Shop at Queenstown Airport has an insane variety of lollies and treats, and the fudge is honestly incredible. Everything looke... Ver mais
A empresa respondeu
Fast efficient communication (with regards to problem with the order - one product wasn't available). Then acted on info quickly, no unnecessary mucking around, items went on the courier the next da... Ver mais
The warehouse team accidentally got my order wrong (5 individually sweets rather than 5 packs!) but one phone call and it was immediately corrected and replacement order dispatched. So happy with both... Ver mais
Detalhes da empresa
Escrito pela empresa
A retail confectionery experience with destination traditional sweet shops, online shopping and wholesale division, presenting an extensive international product range and a vast array of scrumptious homemade fudge.
Informações de contato
PO Box 217, 9302, Arrowtown, Nova Zelândia
- +6434098656
- websales@remarkablesweetshop.co.nz
- remarkablesweetshop.co.nz
4,8
Excelente
357 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
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SO TASTY ZOMG
6 de julho de 2024
Resposta da Remarkable Sweet Shop
Hi Donnelle, yes!! ZOMG indeed!! :-) Would love to know what you had that you loved so much!
Resposta da Remarkable Sweet Shop
Hi Fritha,
Thank you for the feedback! We look forward to your next order :-)
Great communication and speedy delivery.
12 de julho de 2024
Resposta da Remarkable Sweet Shop
Hi Jim,
Thank you for your feedback! We look forward to your next order! :-)
Nice packing and good product
Nice packing and good product . I m satisfied with my purchase.
5 de julho de 2024
Resposta da Remarkable Sweet Shop
Hi Sunidhi, thank you for your feedback! We look forward to your next order :-)
Great service
8 de fevereiro de 2024
Resposta da Remarkable Sweet Shop
Hi Kerstin,
Thank you for your feedback!! We look forward to your next order! :-)
Brought the 50$ fudge box
Brought the 50$ fudge box, size is very small for the price
10 de maio de 2024
Resposta da Remarkable Sweet Shop
Hi George,
Thank you for your feedback. I apologize that your experience did not meet your expectations. I have shared your comments with the appropriate department to address your concerns. Our Ultimate Box is designed as a tasting selection to showcase the variety of wonderful flavors we offer more frequently. If you had further enquiries please don't hesitate to email us at admin@rss.co.nz
Great range, service & unique sweet treats
Had a birthday voucher to spend so went shopping on the website. So many yummy things I was spoiled for choice. Awesome to have access to some sweets and treats that I have not had since I was a kid. Very highly recommend going to a walk down a nostalgic sweets street.
3 de junho de 2024
Resposta da Remarkable Sweet Shop
Hi Phil,
Thank you for your feedback!! We absolutely love to hear stories like these of bringing back childhood memories of certain sweets and treats! :-) Hope that you had the happiest of birthdays and we look forward to your next order with us!
Resposta da Remarkable Sweet Shop
Hi Joanne,
Thank you for your feedback! :-)
I've ordered through RSS a few times…
I've ordered through RSS a few times now. I have a friend in Aus who LOVES the Mega Sour lollies so I send him some every now and again as a surprise. Easy to order via the website, never had any trouble with delivery or quality of the goods. They arrive in a little box, sometimes with an extra freebie in there. It's great. Highly recommend.
12 de junho de 2024
Resposta da Remarkable Sweet Shop
Hi Katrina,
Thank you for your feedback! We love our returning customers and are thrilled to hear you've had a great experience. Have a sweet day!
LOVE the products
LOVE the products, great communication with the team. Will definitely buy from them again
1 de julho de 2024
Resposta da Remarkable Sweet Shop
Hi Justine,
Thank you for your feedback!! We look forward to your next order! Have a sweet day :-)
Received my order and it was missing an…
Received my order and it was missing an item, emailed the team and they responded quickly and sent out the missing item right away!!
Absolutely my favourite fudge!!
10 de junho de 2024
Resposta da Remarkable Sweet Shop
Hi Courtney,
Thank you for your feedback! We are thrilled to hear you had a good experience with us! We look forward to your next order! Have a sweet day! :-)
All my blue rock candy had shattered in…
All my blue rock candy had shattered in the box and could not be eaten.
26 de junho de 2024
Resposta da Remarkable Sweet Shop
Hi Gaynor,
Thank you for your feedback! Please email us at admin@rss.co.nz so we can arrange to send you another blue rock candy. Have a sweet day!
Easy to purchase
24 de maio de 2024
Resposta da Remarkable Sweet Shop
Thank you for your feedback! :-)
Have a sweet day!
Great customer service, poor product
The customer service side, was awesome. I purchased online, there was good communication on delivery time frames the box arrived pretty fast, was well packaged and presented, with some bonus little Hersey's kisses which was a nice touch. It was all downhill from there. The gumball machines didn't work and broke almost immediately which is pretty disappointing to a kid. The rest of the order, my kids didn't like either which is pretty grim when it was supposed to be a nice surprise for them. I tried the remaining candy - it wasn't just them, it ended up in the bin.
1 de maio de 2024
Resposta da Remarkable Sweet Shop
HI Sarah,
We apologies for the inconvenience. Your feedback in invaluable and we are committed to improvements. Please email admin@rss.co.nz so we can try and help you get back on the sweet side! :-)
Quick delivery
Quick delivery, great communication, delicious fudge will definitely reorder & highly recommend to others.
5 de junho de 2024
Resposta da Remarkable Sweet Shop
Hi Emma,
Thank you for your feedback! We look forward to your next order :-)
Have a sweet day!
Resposta da Remarkable Sweet Shop
Hi Nick,
Thank you for your feedback!
Have a sweet day!
Resposta da Remarkable Sweet Shop
Hi Nausheena,
Thank you for your feedback! have a sweet day!
Look no further for your sweet treats
Easy communication, fast responses within working hours, wide range of selection. And quick and secure shipping.
7 de maio de 2024
Resposta da Remarkable Sweet Shop
Thank you for your feedback! We look forward to your next order! Have a sweet day :-)
Fast delivery and LOVED the extremely…
Fast delivery and LOVED the extremely soyr sweets!
18 de junho de 2024
Resposta da Remarkable Sweet Shop
HI Tanya,
Thank you for your feedback!! We look forward to your next order! Have a sweet day :-)
Fast and prompt postage for a start
Fast and prompt postage for a start. Website was easy to use.
A bought 2 big 2kg bags on the sour water melon as my kids love love love them, and we couldn't find any in the whole town where we live.
Anyway, "they don't taste like the other ones" came from the kids. Bugga!!
The remarkable's sweet shop let me return the un opened bag! How kind! How understanding!
Thank you!
19 de junho de 2024
Resposta da Remarkable Sweet Shop
Hi Leisha,
Thank you for your feedback!! We look forward to your next order! Have a sweet day :-)
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