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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Anton and his Kazakh colleague xan (sorry sp!!!) were brilliant, Vladimir, Valerie, Dean on the booking team side… all did a brilliant job. Showed up on time, helped me move, didn’t dawdle and w... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ease of connection with a special mention of Valeri. Removals van came late with an excuse of the driver being sick which wasn’t the case - but when they did arrive - they were absolutely brilliant... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

2nd move using removal zone and a another great service. Krasi & Kris were fantastic at helping us move all our belongings, which was alot for 2 people!! Even assisted with dismantling and putting tog... Ver mais

Avaliado com 5 de um total de 5 estrelas

The office team were responsive and answered all my calls and messages in the days leading up to the move. They gave frequent updates on arrival time. The moving team from the beginning were polite, c... Ver mais

Detalhes da empresa

  1. Serviço de transporte e armazenamento de móveis
  2. também em
  3. Empresa de transporte marítimo
  4. Mudanças
  5. Serviço de Limpeza
  6. Serviço de Limpeza de Carpetes

Escrito pela empresa

Welcome to Removals Zone! We provide professional home removal services in London and we save you time by taking care of the safe transportation of all your belongings. We started back in 2005 with just one van, thanks to which we made small deliveries around London. Today Removals Zone is a company that offers a wide range of relocation services, thanks to its hard and long work. The professionalism and the right attitude towards our clients is what has led us forward every day. We are fully aware that you are not just moving things but moving memories, values, your whole life. Our mission is to relieve people from the burden of chores by having an available team around every corner, at the right time, and service of the highest standards. Moving home could be one of the most stressful things you do in life. But with the right preparation, planning and Removals Zone help on the moving day – you might just end up enjoying the experience. Simply give us a call on 020 8004 0004 today and we will do the rest.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 37% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,4

Todas as avaliações

(1.371)

105 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

PLEASE READ WARNING TO FEMALES

PLEASE READ WARNING TO FEMALES
AFTER DOING THIS REVIEW THEY LEFT MY FURNITURE ON TGE STREET TOOK MY MONEY AND LEFT

I used this company to remove from one property and the guys were so amazing and respectful. everything they removed where the exact items they moved to my new property.

Im a female on my own. the driver was shouting at me and very aggressive that the agents and neighbour both had to tell him to stop shouting at me. my new neighbour was horrified with the noise.

They tried to then charge me with extra items but i told them how can there possibly be extra items when the same items you removed are the same items you are bringing to my new home.

they have left my bed unfixed after unbolting it all and im too scared to be around them as its very uncomfortable.

im very disappointed as the storage company also took their details after i told them how amazing this company was. i referred many of my family and friends
i felt very intimidated that i didnt want to hand more money to them as i am very unhappy with the service and totally unprofessional to leave a women feeling unsafe that i felt no choice to pay them as he may leave my stuff on the street and i am a female alone. i also dont no what im paying for as they keep changing it as we are removing. i felt intimidated so I just paid. this is not how companies should be operating.

im contacting trading standards on monday and companies house and will be pursuing this further.

sad this happened but want to make sure no female alone ever has to feel scared or intimidated

PLEASE DO NOT USE THIS COMPANY

In response to their reply;

this is not true. We have our email confirming price and the receipt they left after leaving with the cash. My new neighbours and the estate agents are professional and would not be shouting and we made a video of your drivers. Communication with drivers who could not speak any english was difficult but i do not agree with your reply and we have escalated to trading standards. We have all receipts , video and emails that have been submitted and its now for them to address with you.

6 de junho de 2025
Avaliação não solicitada
logotipo da Removals Zone

Resposta da Removals Zone

Dear PH,

We are sorry to hear that you were left disappointed with your experience. We always strive to provide a safe, respectful, and professional service, especially when a client is on their own. We take every complaint seriously.

However, in this particular case, we must clarify the following:

Our team completed the service as scheduled and, despite several large and heavy items not listed in advance (including electric sofas and mirrors), the work was carried out without any additional charges.

A significant discount was also given – you paid £150 out of the actual total of £274.75. This was accepted purely as a compromise to avoid escalation, even though the full service was completed.

The bed was not reassembled as disassembly and moving it into the property consumed a large portion of the booked time. No additional time was paid for assembly.

Reports from the site and our staff indicate that communication was extremely difficult, with raised voices and offensive language from your side, despite our repeated attempts to assist and resolve matters calmly.

We understand that moving can be stressful, but we cannot accept false statements that undermine the professionalism and reputation of our team.

Kind regards,
Removals Zone

Avaliado com 5 de um total de 5 estrelas

Quick response and help

This is the second time in a week I’ve used Krasi and his team. They worked hard and great service. Will use again in 6 months time!

28 de maio de 2025
Avaliação não solicitada
logotipo da Removals Zone

Resposta da Removals Zone

Dear Shona,

We are incredibly thankful for your kind words. Our team wishes you all the best at your new place!

Kind regards,
Removals Zone

Avaliado com 5 de um total de 5 estrelas

Great job by Krasi👍

17 de maio de 2025
Avaliação não solicitada
logotipo da Removals Zone

Resposta da Removals Zone

Dear Kiran,

Thank you for your kind words. Our team wishes you all the best at your new place!

Kind regards,
Removals Zone

Avaliado com 5 de um total de 5 estrelas

10/10

The guys, Plamen & Toncho, were brilliant. Made my move a breeze. Great service and fun.

17 de maio de 2025
Avaliação não solicitada
logotipo da Removals Zone

Resposta da Removals Zone

Dear Customer,

Thank you for your wonderful review and for sharing your positive experience with our team. We’re thrilled to hear that they handled your move with such care. If you ever need our services again, we will be happy to help!

Best regards,
Removals Zone

Avaliado com 5 de um total de 5 estrelas

Great move

Great move, Krasi was really helpful and everything went super smoothly 10/10

16 de maio de 2025
Avaliação não solicitada
logotipo da Removals Zone

Resposta da Removals Zone

Dear Guillaume,

Thank you very much for your positive feedback. We’re glad to hear that our team was helpful and that your move went smoothly. We appreciate your 10/10 rating and look forward to assisting you again in the future.

Best regards,
Removals Zone

Avaliado com 5 de um total de 5 estrelas

Great service - third time I use it! Will use again

Great service from Krasi today! Made my move very smooth and stress-free. Thank you to the whole team - will use their service again!

15 de maio de 2025
Avaliação não solicitada
logotipo da Removals Zone

Resposta da Removals Zone

Dear Karma,

Thank you for your wonderful review and for sharing your positive experience with our team. We’re thrilled to hear that they handled your move with such care. If you ever need our services again, we will be happy to help!

Best regards,
Removals Zone

Avaliado com 5 de um total de 5 estrelas

Excellent service

Krasi his co worker helped me move out of my old house to a new house. They were super helpful and I didn’t have to lift a finger. They made this move as least stressful for me.

25 de abril de 2025
Avaliação não solicitada

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