Rent-a-Wreck Avaliações 

1.019
•
O TrustScore é 2 de um total de 5

2,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company is horrible. They are crooks who pull you in with low daily fees but then charge an exorbitant amount for insurance when you get to their off site office and can’t get away. They then ch... Ver mais

Avaliado com 2 de um total de 5 estrelas

Bra og billig opplegg når det gjelder leie av bil om du ikke er så opptatt av det estetiske. Når det kommer til fakturering er de meget kreative når det kommer til bompenger. Tar kr 75 i gebyr pr dag... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ligg unna disse svindlerne!!!!! En helt jævlig bil de kom med på Lillestrøm. Jeg var glad likevel siden min bil hadde gått i stykker i ferien. Men pass dere!!! DE svindler dere for alt de kan etter a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Har brukt Sandefjord R-a-W tre ganger og alt har gått som avtalt og veldig raskt hver gang. Folkene jeg hadde å gjøre med der var greie og hyggelige. Alt i alt var mine opplevelser med dette firmaet o... Ver mais

Detalhes da empresa

  1. Locadora de Carros

Escrito pela empresa

Rent-A-Wreck is a car rental company renting vehicles which have been previously owned by individuals or other rental car companies.


Informações de contato

2,0

Ruim

O TrustScore é 2 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,0

Todas as avaliações

(1.019)

63 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Friendly customer service. Clean car.

30 de abril de 2024
logotipo da Rent-a-Wreck

Resposta da Rent-a-Wreck

Thank you, Nancy, for your awesome 5-star review!

Avaliado com 1 de um total de 5 estrelas

La oferta de renta es engañoza

La oferta de renta es engañoza, te dan un valor y cuando estás en el sitio, te incrementan por las nubes la tarifa final, un engaño realmente.

29 de abril de 2024
logotipo da Rent-a-Wreck

Resposta da Rent-a-Wreck

Le extendemos nuestras más sinceras disculpas porque su experiencia reciente no estuvo a la altura del servicio positivo que pretendemos brindar. Reconocemos que el servicio que recibió no cumplió con nuestros estándares habituales y estamos comprometidos a abordar y mejorar las áreas de preocupación.

Avaliado com 5 de um total de 5 estrelas

Great Service and Five-Star-Fleet

I could not be happier with the service and hospitality I received from Rent-A-Wreck in Reno. They were the only company that had a 15 passenger van available during the dates I needed one. To make things more challenging for them, my flight arrived after their office was closed but Jerry accommodated my request to leave the rental at a safe location ready for me to pick up. All I had to do was take an Uber to it (small compromise I was okay with). The vehicle was clean and in great condition. All in all, I will definitely use this company again next year when I come to Reno.

27 de abril de 2024
logotipo da Rent-a-Wreck

Resposta da Rent-a-Wreck

Thank you for your generous 5-star review!

Avaliado com 5 de um total de 5 estrelas

Fast pickup

Fast pickup, economical, fast drop off at airport. Vehicle was clean and reliable.

28 de abril de 2024
logotipo da Rent-a-Wreck

Resposta da Rent-a-Wreck

Thank you, Rick, for your amazing 5-star review!

Avaliado com 3 de um total de 5 estrelas
logotipo da Rent-a-Wreck

Resposta da Rent-a-Wreck

We appreciate your honest feedback and are sorry to hear that your rental experience did not meet your expectations. We do apologize for the inconveniences that have occurred and take all feedback seriously. Should you have any questions or concerns please contact the Customer Care Department Monday through Friday 7:30 a.m. to 8:00 p.m. and 8:00 a.m. to 6:00 p.m. on weekends at (877) 877-0700 or Outside USA +1-301-681-8100.

Avaliado com 1 de um total de 5 estrelas

Rented in Mexico with a big liability…

Rented in Mexico with a big liability surprise. This has and continues to be a hidden fee in Mexico. I wasn’t the only renter in the office who was placed in a situation.
I had rented though Orbitz which had liability insurance along with the rental.
But was told it wasn’t enough and had to purchase the required Mexican liability insurance at the time of rental. New to me.
Both priceless car rental and Orbitz pointed the finger at each other. Both said they had no control over what happens and is advertised in another country.
That’s total BS. They have contracted with each other to sell and have sold these rental cars. They both know very well what the regulations are. If they don’t they should so they can tell their consumer what is required.
This is a huge revenue earner at $50 a day for the Mexican rental companies.
Shame on you for cheating your customers and leaving them stuck with no other alternative.

20 de abril de 2024
logotipo da Rent-a-Wreck

Resposta da Rent-a-Wreck

We appreciate your honest feedback and are sorry to hear that your rental experience did not meet your expectations. We do apologize for the inconveniences that have occurred, and take all feedback seriously. Should you have any questions or concerns please contact the Customer Care Department Monday through Friday 7:30 a.m. to 8:00 p.m. and 8:00 a.m. to 6:00 p.m. on weekends at (877) 877-0700 or Outside USA +1-301-681-8100.

Avaliado com 2 de um total de 5 estrelas
logotipo da Rent-a-Wreck

Resposta da Rent-a-Wreck

We extend our sincere apologies that your recent experience fell short of the positive service we aim to provide. We acknowledge that the service you received did not meet our usual standards, and we are committed to addressing and improving upon the areas of concern.

Avaliado com 5 de um total de 5 estrelas

Great service

Easy to walk to from terminal, great service and car was wonderful. Highly recommend

27 de abril de 2024
logotipo da Rent-a-Wreck

Resposta da Rent-a-Wreck

Thank you for your very generous 5-star review!

Avaliado com 5 de um total de 5 estrelas

Pricing through Expedia reservation did…

Pricing through Expedia reservation did not mention insurance required in Costa Rica. I bought the $11/day insurance from Expedia - which I hope to get refunded - that was not adequate. $1/day rental turned into $35/day plus a $500 hold on my credit card released upon returning the car.

27 de abril de 2024
logotipo da Rent-a-Wreck

Resposta da Rent-a-Wreck

We extend our sincere apologies that your recent experience fell short of the positive service we aim to provide. We acknowledge that the service you received did not meet our usual standards, and we are committed to addressing and improving upon the areas of concern.

Avaliado com 1 de um total de 5 estrelas

Cockroaches on the dashboard

First car rental we had a Kia Rio that could barely drive straight. My girlfriend and I came to the surprise of little critters(cockroaches) crawling all over the dash and middle glove compartments. We spent over two hours spending our first night in Puerto Rico trying to get a car swap. Come to find out the couple in front of us also came for that same reason not once but twice during the day. Never in my life have I seen something like that ever. Something needs to be done.
Wasted the day before my birthday trying to get a new rental, while it also coming out to a way higher cost than it should've. The only positives were the workers being patient and understanding, but we still wasted a whole day of our trip. Wish we could’ve at the very least got part of the rental cost off.

26 de abril de 2024
logotipo da Rent-a-Wreck

Resposta da Rent-a-Wreck

We appreciate your honest feedback and are sorry to hear that your rental experience did not meet your expectations. We do apologize for the inconveniences that have occurred, and take all feedback seriously. Should you have any questions or concerns please contact the Customer Care Department Monday through Friday 7:30 a.m. to 8:00 p.m. and 8:00 a.m. to 6:00 p.m. on weekends at (877) 877-0700 or Outside USA +1-301-681-8100.

Avaliado com 1 de um total de 5 estrelas

The price had a catch that wasn't…

The price had a catch that wasn't mentioned on the website, from a rate that I had around $60.00, I ended up paying more than $200.00

19 de abril de 2024
logotipo da Rent-a-Wreck

Resposta da Rent-a-Wreck

We appreciate your honest feedback and are sorry to hear that your rental experience did not meet your expectations. We do apologize for the inconveniences that have occurred, and take all feedback seriously. Should you have any questions or concerns please contact the Customer Care Department Monday through Friday 7:30 a.m. to 8:00 p.m. and 8:00 a.m. to 6:00 p.m. on weekends at (877) 877-0700 or Outside USA +1-301-681-8100.

Avaliado com 4 de um total de 5 estrelas

The owner was very friendly and…

The owner was very friendly and flexible with my schedule. My only complaint is that he charged a $10 vacuum penalty upon my return for a few crumbs on the mat.

26 de abril de 2024
logotipo da Rent-a-Wreck

Resposta da Rent-a-Wreck

We genuinely apologize for the negative experience you encountered, as it does not align with our commitment to excellence. The service you received did not meet our typical standards, and we assure you that our team is actively working to rectify and enhance the customer service experience.

Avaliado com 1 de um total de 5 estrelas

Price and terms and conditions not respected

They deal with a third party that does not honor the terms and conditions listed by rent-a-wreck. I was asked to pay between 300$ and 500$ USD more for insurance coverages. No other rental company in Costa Rica has forced me to take out insurance other than third party liability (which is supposed to be included in the price you pay through rent-a-wreck. I chose this company because the deposit was supposed to be of 250$ maximum (again, as per the terms and conditions of Rent-a-Wreck). However, the third party was asking for 500$ up to 3000$. Be aware that the price quoted on this website is not what you will end up paying. Do not pay in advance if you wish to complete a reservation.

25 de abril de 2024
logotipo da Rent-a-Wreck

Resposta da Rent-a-Wreck

We appreciate your honest feedback and are sorry to hear that your rental experience did not meet your expectations. We do apologize for the inconveniences that have occurred, and take all feedback seriously. Should you have any questions or concerns please contact the Customer Care Department Monday through Friday 7:30 a.m. to 8:00 p.m. and 8:00 a.m. to 6:00 p.m. on weekends at (877) 877-0700 or Outside USA +1-301-681-8100.

Avaliado com 1 de um total de 5 estrelas

This company is so bad

This company is so bad. They quote $30/day but the required charges end up being $80/day. Their practices are borderline unethical. The customer experience is dismal so you might as well go ahead and pay for Enterprise.

25 de abril de 2024
logotipo da Rent-a-Wreck

Resposta da Rent-a-Wreck

We appreciate your honest feedback and are sorry to hear that your rental experience did not meet your expectations. We do apologize for the inconveniences that have occurred, and take all feedback seriously. Should you have any questions or concerns please contact the Customer Care Department Monday through Friday 7:30 a.m. to 8:00 p.m. and 8:00 a.m. to 6:00 p.m. on weekends at (877) 877-0700 or Outside USA +1-301-681-8100.

Avaliado com 3 de um total de 5 estrelas

I didn’t like the attitude of the woman…

I didn’t like the attitude of the woman when I ask for the shuttle to take me back to airport she said there is a store on the corner you can wait there I was lost asking where the store was I almost called for Uber other than that all good thank you

25 de abril de 2024
logotipo da Rent-a-Wreck

Resposta da Rent-a-Wreck

We apologize sincerely that your recent experience did not reflect our commitment to providing excellent service. The service you received did not meet our usual standards, and we want to assure you that we are taking corrective measures to address the issues and improve our overall customer service.

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