Rent-a-Wreck Avaliações 

1.019
•
O TrustScore é 2 de um total de 5

2,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company is horrible. They are crooks who pull you in with low daily fees but then charge an exorbitant amount for insurance when you get to their off site office and can’t get away. They then ch... Ver mais

Avaliado com 2 de um total de 5 estrelas

Bra og billig opplegg når det gjelder leie av bil om du ikke er så opptatt av det estetiske. Når det kommer til fakturering er de meget kreative når det kommer til bompenger. Tar kr 75 i gebyr pr dag... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ligg unna disse svindlerne!!!!! En helt jævlig bil de kom med på Lillestrøm. Jeg var glad likevel siden min bil hadde gått i stykker i ferien. Men pass dere!!! DE svindler dere for alt de kan etter a... Ver mais

Avaliado com 5 de um total de 5 estrelas

Har brukt Sandefjord R-a-W tre ganger og alt har gått som avtalt og veldig raskt hver gang. Folkene jeg hadde å gjøre med der var greie og hyggelige. Alt i alt var mine opplevelser med dette firmaet o... Ver mais

Detalhes da empresa

  1. Locadora de Carros

Escrito pela empresa

Rent-A-Wreck is a car rental company renting vehicles which have been previously owned by individuals or other rental car companies.


Informações de contato

2,0

Ruim

O TrustScore é 2 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

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2,0

Todas as avaliações

(1.019)

63 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great experience!

Great experience. Prompt pick up from and to airport. Car was clean and ran fine. All staff very friendly and professional. Fair price. No issues, highly recommend!

2 de maio de 2024
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Resposta da Rent-a-Wreck

Thank you Mark for your generous 5-star review!

Avaliado com 4 de um total de 5 estrelas

Overall good experience

The service was great in picking up and returning the car and rides to and from the sirport. The car was fine. It ran welll but did have a malfunctioning passenger’s window which would not roll completely up.We took it to a dealership in Carson City but it was Sunday so they could only try to get it up as far as it would go.

7 de maio de 2024
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Resposta da Rent-a-Wreck

We apologize sincerely that your recent experience did not reflect our commitment to providing excellent service. The service you received did not meet our usual standards, and we want to assure you that we are taking corrective measures to address the issues and improve our overall customer service.

Avaliado com 5 de um total de 5 estrelas

Very impressed with selection of…

Very impressed with selection of vehicles. Very helpful staff. I will be returning to rent again.

27 de abril de 2024
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Resposta da Rent-a-Wreck

Thank you Gregory for your generous 5-star review! We look forward to seeing you again soon.

Avaliado com 5 de um total de 5 estrelas

Friendly service: When we arrived t the Chicago Midway…

When we arrived t the Chicago Midway Airport we were welcomed by a representative who drove us to the rental office. We did not have to wait long. It was easy to get through the paperwork and be on our way. Everyone was friendly and helpful. After our trip, it was also easy to return the car and get a ride back to the airport.

1 de maio de 2024
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Resposta da Rent-a-Wreck

Thank you, Carolyn, for your amazing 5-star review!

Avaliado com 4 de um total de 5 estrelas

Service was great but the car had a ABS…

Service was great but the car had a ABS malfunction sign and service due sign which was a bit concerning

4 de maio de 2024
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Resposta da Rent-a-Wreck

We apologize for the inconvenience and hope to serve you again in the future.

Avaliado com 3 de um total de 5 estrelas

I won't do this again

When I rented I had no idea that it would be a literal wreck. I have to say the only good part of the rental experience was that they dropped the car off for me and I was able to leave it at the train station. I have rented with Enterprise previously when I came up and they made me go to the airport to get it. Enterprise's slogan used to be we'll pick you up.

That being said, I had to trade cars the first day I was there because the one they gave me had electrical problems and started smelling burnt. That one also had a weirdly sticky steering wheel. The one they moved me into had an actuator problem and it would clack very loudly upon starting the car. I had to buy a socket so that I could charge my phone as there was no way to do that. The car had 253k miles on it. I think it should have been retired prior to my being put into it. The woman that I dealt with there was very nice.

24 de abril de 2024
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Resposta da Rent-a-Wreck

We appreciate your honest feedback and are sorry to hear that your rental experience did not meet your expectations. We do apologize for the inconveniences that have occurred, and take all feedback seriously. Should you have any questions or concerns please contact the Customer Care Department Monday through Friday 7:30 a.m. to 8:00 p.m. and 8:00 a.m. to 6:00 p.m. on weekends at (877) 877-0700 or Outside USA +1-301-681-8100.

Avaliado com 1 de um total de 5 estrelas

This was the worst car rental…

This was the worst car rental experience I’ve ever dealt with. Not only do they not answer the phones they literally give you a piece of trash car. Had a flat tire on day one and was told nothing they can do about it. The car rattled the whole time and made noises. When I told the gentleman his response was it’s the Puerto Rico streets. Do not rent from here

7 de maio de 2024
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Resposta da Rent-a-Wreck

We appreciate your honest feedback and are sorry to hear that your rental experience did not meet your expectations. We do apologize for the inconveniences that have occurred, and take all feedback seriously. Should you have any questions or concerns please contact the Customer Care Department Monday through Friday 7:30 a.m. to 8:00 p.m. and 8:00 a.m. to 6:00 p.m. on weekends at (877) 877-0700 or Outside USA +1-301-681-8100.

Avaliado com 4 de um total de 5 estrelas

Pick up was seamless

Pick up was seamless. It is not on the airport propoerty, but not too far away. The car was decent.. the paperwork was handles fast. All was explained and the rate was the rate! Good value overall.

7 de maio de 2024
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Resposta da Rent-a-Wreck

Thank you, Eddie, for your very kind 4-star review!

Avaliado com 5 de um total de 5 estrelas

Everything was great

Everything was great. Very close to the airport and great shuttle service.

4 de maio de 2024
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Resposta da Rent-a-Wreck

Thank you, Coby, for your awesome 5-star review!

Avaliado com 1 de um total de 5 estrelas

Y'all intentionally tried to sabotage me

Y'all intentionally tried to sabotage me. I was so stressed from the new fees they added. I am just getting out the hospital after a really bad asthma attack from stress. Truly cringe and hated this experience, started great though.

5 de maio de 2024
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Resposta da Rent-a-Wreck

We genuinely apologize for the negative experience you encountered, as it does not align with our commitment to excellence. The service you received did not meet our typical standards, and we assure you that our team is actively working to rectify and enhance the customer service experience.

Avaliado com 1 de um total de 5 estrelas

I booked the rental car via American…

I booked the rental car via American Express Travel Service. Upon arrival, the Rent A Wreck did not honor that contract and refused to take American Express card as a form of payment.

4 de maio de 2024
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Resposta da Rent-a-Wreck

We are deeply sorry that your experience did not meet our commitment to excellence, and we sincerely apologize for any inconvenience caused. The service you received falls below our usual standards, and we are taking immediate steps to address the issues and improve our customer service performance.

Avaliado com 1 de um total de 5 estrelas

La compañía no existe en San Martín

La compañía no existe en San Martín. Nos dejaron varados a las 8:30 pm

5 de maio de 2024
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Resposta da Rent-a-Wreck

Apreciamos sus comentarios honestos y lamentamos saber que su experiencia de alquiler no cumplió con sus expectativas. Nos disculpamos por los inconvenientes ocurridos y tomamos en serio todos los comentarios. Si tiene alguna pregunta o inquietud, comuníquese con el Departamento de Atención al Cliente de lunes a viernes de 7:30 a. m. a 8:00 p. m. y de 8:00 a 18:00 horas. los fines de semana al (877) 877-0700 o fuera de EE. UU. al +1-301-681-8100.

Avaliado com 5 de um total de 5 estrelas

CRIMINALS that pretend to be nice!

These guys are criminals!!! My rental was $69.86 total which was paid through Expedia. When my credit card bill arrived, the charges were $288.04 without any explanation. I walked around the car with the manager and checked for damages and refueled the vehicle before return. I even provided my insurance. I will be reaching out seeming as though they haven’t reached out to me to explain this erroneous charge. DO NOT RENT from theses guys. YOU WILL REGRET IT!!!!

7 de maio de 2024
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Resposta da Rent-a-Wreck

Thank you for your awesome 5-star review!

Avaliado com 5 de um total de 5 estrelas

seamless.

Everything was seamless and they were very detailed in explaining everything.

27 de abril de 2024
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Resposta da Rent-a-Wreck

Thank you, Courtney, for your amazing 5-star review!

Avaliado com 3 de um total de 5 estrelas

The initial cost appears low

The initial cost appears low. However the real cost including insurance is similar to the premium car rental companies who have better quality vehicles.
The service received from the staff was excellent however, the car headlight bulb had to be replaced by me and a puncture was repaired by me. The car was comfortable and reliable though it was a bit tatty.

6 de maio de 2024
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Resposta da Rent-a-Wreck

We extend our sincere apologies that your recent experience fell short of the positive service we aim to provide. We acknowledge that the service you received did not meet our usual standards, and we are committed to addressing and improving upon the areas of concern.

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