Dion was extremely helpful in getting my truck fixed. The shop had done nothing to my truck for 2 months but once I reached out and Dion got ahold of the situation things finally started happening!
A empresa respondeu
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Veja o que dizem as avaliações
RepairPal really helped me with an ugly situation I had with a shop trying to scam me and charge me a whole bunch of money that was in violation of their repair pal agreement. Once I got on the phone... Ver mais
A empresa respondeu
When my car did not start, I didn't know how to proceed. I went on Carmax.com to search my first step and Lori chatted with me and helped me confirm my warranty, tow service and set an appointment wit... Ver mais
A empresa respondeu
Allen at Repair Pal was my direct contact. He is always professional and so helpful when informing me about the process of getting my vehicle serviced and the details of my warranty. I plan to contin... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
RepairPal is the leading provider of auto repair and maintenance information to consumers. Our RepairPal Certified shop network helps you find a repair shop you can trust, and our RepairPrice Estimator ensures you never pay more than you should. We als...
Informações de contato
2261 Market Street #4705, 94114, San Francisco, Estados Unidos
- feedback@repairpal.com
- repairpal.com
4,7
Excelente
106 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
my time and patient with me while i gather information
patient understand my needs
8 de abril de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
Thanks so much, Rebecca! We're really glad we could be there for you and that you felt understood. Let us know if you need anything else!
Great Service
Straight forward and simple interaction with the repair team, and got me an appointment quickly. Just overall super happy with the CarMax experience
5 de abril de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
Thanks for the great review, Michael! We're so glad to hear everything went smoothly with the repair team and that you had a great experience with CarMax. We appreciate you taking the time to share your feedback!
Mr. Smith
Mr. Smith was a blessing. He helped me until, I was able to get the money together. I can't think of his first name. I think it was Thomas Smith. Try to see his first name. I would recommend anyone to go to him for coverage.
4 de abril de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
Thanks so much for the kind words, Yulonda! We're really glad Mr. Smith was able to help you out when you needed it most. If you ever need anything else or have questions down the road, we’re always here to help. Thanks again for the recommendation!
Experience was pleasant and painless.
Experience was pleasant and painless.
2 de abril de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
Thank you for your kind words, Johnie! We're glad we could make your experience a great one.
Great and helpful representative
Lori was very friendly and made me feel valued and helped me to get my service appointment scheduled right away.
2 de abril de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
Thanks for the awesome feedback, Angela! We're so glad you felt valued and got your appointment scheduled quickly. That’s exactly the experience we aim for!
Lori was great
Lori was great, explained my problem, and she was able to get me an appointment right away. Very professional and courteous
27 de março de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
Thank you for the awesome review, Diane. We are thrilled to hear that Lori was able to assist and make the process easy for you. We are always here for you!
Fast Service
Bre, made me experience quick and easy. She got my information and scheduled my appointment for me. Even gave me a fast appointment then I was requesting.
26 de março de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
Thanks for your review, LaTasha! We’re happy Bre made scheduling a breeze for you.
Very easy to get info and a live person…
Very easy to get info and a live person quickly responded.
24 de março de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
So happy to hear that, Clinton! We're always here for you and your car!
great customer service
great customer service, very easy using the chatbot. helped me with all of my questions and got me an appt for my truck on the spot.
24 de março de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
Thank you for the awesome feedback, Felix. We are thrilled to hear our team was able to assist and made the process easy for you.
it seemed so easy to set an appointment
17 de março de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
Thanks for the love, Darren!
Very punctual and helpful.
12 de março de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
Love to hear it! Thanks so much Mica.
Great Experience
Lori was great. She answered all my questions and easied my concerns. Found my policy and explained what I needed to do.
11 de março de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
Hi John! Yay we're so glad Lori was able to answer your questions and ease your concerns. That's what we're here for. Thanks for the 5 stars!
Thermostat replacement
Thermostat replacement
03/06/2025
You said the replacement of a thermsstst on my 2014 Buick Verona would be 65% for the part and 35% for the labor Thermostat was $29.08 and labor was 213.36. You were totally wrong.
6 de março de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
Hi Janet! If you’ve had work done at one of our affiliated shops and used our estimator, we can help! The good news is that we stand behind the estimates provided by our estimator so if you believe the pricing wasn't accurate, we'd be happy to review the charges and make things right.
Our estimator considers OEM parts and follows the manufacturer's suggested retail price, along with labor costs specific to our network of trusted shops in your area.
Please email us at operations@repairpal.com with any relevant documentation, and we’ll begin our investigation. We look forward to assisting you!
setting up the online service…Use the Chat feature
setting up the online service appointment was pretty easy when I responded to the Chat help. Finished in a couple of minutes.
26 de fevereiro de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
Thanks so much for the review! We are so happy to hear the process was easy. That's our goal!
Lori is AWSOME!!!!
Lori was very helpful and resourceful and patient as I was Working through some decisions, and I truly appreciated her patience and understanding. I would definitely recommend this app communication to others. As I was pleasantly surprised with the quickness of responses.
24 de fevereiro de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
Thanks a ton for the kind words, Mesia! We're so glad Lori could help you out and make things easier. We really appreciate your recommendation and look forward to servicing you in the future.
Lori was very helpful
23 de fevereiro de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
Glad to hear that, Jim! We're always here for you and your car.
Quick and understanding service from…
Quick and understanding service from Lori!
23 de fevereiro de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
We are stoked to hear about the service you received from Lori! Thanks for the love, Amariah!
Super fast service and very polite 👌
Super fast service and very polite 👌
20 de fevereiro de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
Yay! That's what we like to hear. Thanks for the review, Krystal!
Oil change and tire check
The chat session to schedule my appointment was fast, efficient and use of the "Golden Girls" meme was cute:-)
19 de fevereiro de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
Thanks for the awesome feedback, JC! We're so glad everything went smoothly—and we're definitely team Golden Girls around here!
Fast and friendly service!
The correspondence was friendly, accommodating, and helpful!
18 de fevereiro de 2025
Avaliação não solicitada
Resposta da RepairPal, Inc.
We’re so happy you loved it, Walter! Thanks for the great review!
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