Replica sabers Avaliações 

43
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I very sceptical at first ordering from a company I hadn't heard of, however they they fully delivered. They have really high quality items at great prices. They keep you updated with emails throughou... Ver mais

Avaliado com 1 de um total de 5 estrelas

I should have read more reviews on trust pilot. Weeks after my order no Saber just an apology, an offer of a free upgraded saber that would arrive on time today (not sooner whatever that means) and a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently made a review of one star in too much haste. After receiving an friendly email & an apology for the lateness, which was out of there control. My order was delivered promptly with apologies.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service and excellent product. Replica Sabers were friendly and efficient, quickly dealing with our query. They provided a lovely personalised certificate when we realised our order would... Ver mais

Detalhes da empresa

  1. Loja de Hobbies
  2. Fabricante de brinquedos e jogos
  3. Loja de Brinquedos

Escrito pela empresa

Replicasabers.co.uk: Expertly Crafted Star Wars Lightsaber Replicas for the Discerning Fan. Ignite your inner Jedi or Sith with our unparalleled selection of high-quality Star Wars lightsaber replicas. We're not just selling props; we're delivering meticulously crafted instruments that capture the essence of the iconic film series. Our team, comprised of seasoned prop designers and electronics experts, utilizes premium materials like precision-machined Aluminium 6063 hilts and durable polycarbonate blades to ensure each saber meets our exacting standards. From Luke Skywalker's classic lightsaber to Darth Vader's formidable weapon, and many more iconic designs, our range caters to every Star Wars enthusiast. We go beyond mere replicas, incorporating advanced soundboards, customizable LED systems, and removable blades to provide an immersive and authentic experience. With over 10 years of experience in lightsaber prop creation and 2 years running replica sabers, we understand the nuances of the Star Wars universe and the importance of quality and detail. At Replicasabers, we're committed to building a trusted community. We prioritize customer satisfaction with transparent communication, secure transactions, and comprehensive support. Our UK-based team is dedicated to providing swift and reliable service, ensuring your journey into the Star Wars galaxy is seamless. Immerse yourself in the Star Wars universe and bring home the magic with our authentic replicas. Read verified customer reviews and join the thousands who have already experienced the Replicasabers difference. Discover the craftsmanship, expertise, and passion that sets us apart


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

43 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 66% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(43)

30 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Order arrived this morning well within time promised

Order arrived this morning. Contacted Replica Sabers customer service to see if they could expedite an order for my son's birthday. Not only did they ship well within the time promised, they even included a custom birthday card and free accessories.

I don't know anything about Star Wars, but my son says his Luke Lightsaber is "amazingly cool", so he must be happy with it.

I do love the fact you can mute it within the button selection.... And turn the volume down haha.

1 de fevereiro de 2026
logotipo da Replica sabers

Resposta da Replica sabers

Thank you so much for your review, Deborah. We always do what we can to ensure orders are delivered within the promised time, especially time-sensitive ones like these. Happy everything arrived safely.

Sophie

Replica Sabers

Avaliado com 1 de um total de 5 estrelas

Never received my saber

Never received my saber. Total Scam. Don‘t purchase!

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Replica sabers

Resposta da Replica sabers

Thank you for your feedback. We take allegations of this nature extremely seriously and sincerely apologise for your experience. We would like to clarify that Replica Sabers is now under new management. We have identified a significant Reasoning Gap in the fulfilment processes of the previous owners, which led to unacceptable delays in the months of October -December for the lightsaber community.

As you can see from some of our latest reviews, we are turning this around and providing a positive experience once again.

Our new team is not a scam; we are a dedicated group working to reform this brand and audit all legacy orders. While we are not yet where we want to be, we are committed to transparency. We would like to investigate why your neopixel lightsaber never arrived. Please contact us at replicasabers@gmail.com so our new leadership can look into your specific order details.

Avaliado com 5 de um total de 5 estrelas

A positive experience for me

A positive experience for me. Orders a Luke lightsaber for my birthday a few weeks ago. Arrived on time and well packaged. Comes with some amazing details.

Sophie at customer services was excellent and helped me choose the right features i needed.

15 de outubro de 2025
Avaliação não solicitada
logotipo da Replica sabers

Resposta da Replica sabers

Thank you so much for your review.

I hope you continue to love your new lightsaber :)

Sophie

Replica Sabers

Avaliado com 1 de um total de 5 estrelas

I never got what I paid for

I never got what I paid for. I didn't get anything at all. This is a scam.

9 de maio de 2025
logotipo da Replica sabers

Resposta da Replica sabers

Thank you for your feedback. We take the word 'scam' very seriously and are genuinely sorry that your experience led you to that conclusion. We want to clarify that Replica Sabers is now under new management, and we have discovered significant operational failures inherited from the previous team that resulted in a very small handful of orders not being fulfilled/issues with dispatching.

While we understand your frustration, we want to assure the lightsaber community that we are not a scam; we are a brand in transition, working tirelessly to fix these legacy issues. We are currently auditing all unfulfilled bespoke lightsaber orders to provide answers. Please contact our new team at replicasabers@gmail.com so we can investigate your case and show you the changes we are making.

Avaliado com 1 de um total de 5 estrelas

Never arrived never refunded had to get…

Never arrived never refunded had to get my credit card company to claim back.

17 de julho de 2025
logotipo da Replica sabers

Resposta da Replica sabers

Thank you for sharing your experience. We are sorry for the frustration this situation has caused. Please be aware that Replica Sabers is now under new management, and we are currently auditing the legacy systems that led to these unacceptable delivery and refund delays.

We are glad to hear your credit card provider assisted with the recovery of your funds, as this is a situation we are working hard to ensure does not happen under our new leadership. We are committed to rebuilding trust in the lightsaber community and would still welcome the chance to hear your feedback directly at replicasabers@gmail.com

Avaliado com 1 de um total de 5 estrelas

My item is was never delivered

My item is was never delivered

13 de dezembro de 2025
logotipo da Replica sabers

Resposta da Replica sabers

Thank you for your feedback. We are sincerely sorry to hear your order has not arrived. Please be aware that Replica Sabers is now under new management, and we are currently working through several legacy fulfilment and communication issues left by the previous team.

Closing this Reasoning Gap is our top priority. While we are auditing all past shipments, we want to investigate your specific neopixel lightsaber delivery personally. Please contact our new team at replicasabers@gmail.com with your order number. We are committed to reviewing your case details and providing the clarity you’ve been looking for.

Avaliado com 1 de um total de 5 estrelas

DON'T TRUST THEM.

No saber.
No communication.
DO NOT TRUST.

18 de agosto de 2025
logotipo da Replica sabers

Resposta da Replica sabers

Thank you for your feedback. We would like to share that Replica Sabers is now under new management, and we are working hard to rectify the communication and service gaps left by the previous team.
We understand your frustration regarding your bespoke lightsaber replica. Our new leadership is currently auditing all past interactions to ensure our community receives the support they deserve. We would like to investigate the specifics of your situation to see how we can best assist you under our updated protocols. Please reach out to us at replicasabers@gmail.com so we can look into this for you.

Avaliado com 1 de um total de 5 estrelas

Don't bother

Bought a sabre for my son. Received no tracking information. Tried to contact them and have had zero contact back other than this automated request for a review. I have requested a refund via the bank.

13 de julho de 2025
Avaliado com 1 de um total de 5 estrelas

Company is a Scam

Company is a scam. Look at the followers on Facebook matching the name to the profile pics. Many names using the same profile pic! Also the positive reviews on Facebook are false, see the profile of people who have added to 2 positive reviews.

The company will pretend that there are delays but have no intention in supplying the goods.

I have initiated a chargeback through the bank and reported the fraud ActionFraud

30 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Worst experience ever - AVOID!!

Ordered my saber, never got it. Got told it would be delayed multiple times. Tried to chase them after this with no response. Ending up having to do a charge back. They then got in touch and said the store was closed for a period. This was not advertised on the website. Don’t waste your money , all the content on the site is AI. Use a more reputable brand like padawan outpost. Alternatively, aliexpress has the exact lightsabers for half the price and 2 week shipping. I’ve had 2 others reach out to me with the same issue. No communication from this website , severely disappointed. Reviews on the Facebook page are by fake accounts. Save yourself the trouble and AVOID!!!

22 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy

Was a bit worried when I read a few comments saying they weren't recieving their product and had a hard time getting in contact with replica sabers but everything worked out just fine. Got my saber and the quality is fantastic, also the case the saber came in is great. The plug however seem to be too big for my type of emitter so the white part sticks out. Other than that I'm extremely pleased!

It's a childhood dream come true and I am currently geeking out!

30 de junho de 2025
Avaliado com 1 de um total de 5 estrelas

First it was supposed to take 5-9 days…

First it was supposed to take 5-9 days to make the lightsaber. After 9 days I contacted them by email. After a few days I got a reply that it will now take 2-4 weeks. Now it has been 4 weeks that I have not received a lightsaber. So I contacted them again, no reply. Now it has been 5 weeks since the order. Now I have emailed them every day and asked for my money back. My bank wants me to file a police report. That will be the next step.

I would not recommend buying anything from here, my son asked every day when the lightsaber would arrive, it will be hard to tell him that he has been scammed out of 140 pounds. Shame on you who scam people like this.

12 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Craftsmanship

Excellent, well packaged and delivered product.

I've been waiting for a hand built lightsaber for a few years now and saw these guys at a comic con event last year. Sadly my discount code had expired after 1 year but the graciously gave me a new one.

Received my order at the end of April, well before the max time stated and i have to say the craftsmanship is outstanding. My Kenobi lightsaber looks exactly like the one used in the TV show.

Features are well beyond what i thought would come with the lightsaber so that's a huge plus

Thank you for rushing my order through for May the 4th By the way

29 de abril de 2025
Avaliação não solicitada
logotipo da Replica sabers

Resposta da Replica sabers

Thank you for the lovely review, Charlie :)

We are over the moon that you love your lightsaber.

May the force be with you

Replica Sabers

Avaliado com 1 de um total de 5 estrelas

Don't order from them.

I ordered from Replica Sabers expecting a legitimate lightsaber business, but the experience has raised serious concerns.

The company uses AI-generated images for their "team", which they admitted were “placeholders” but have yet to remove even after concerns were raised. Staff images are not hard to take, a phone would suffice. This only leads me to believe that the staff represented might not even exist.

Their site advertises (as of the 28th of May) ongoing discounts that were supposed to end on the 20th of May, creating false urgency.

I was offered order/build updates and accepted them—none were ever sent.

I was only told my order was "complete" and quality checks would've been completed soon after I filed a dispute with my bank. The dispute resulted in them cancelling my order instantly, something I'm frankly quite happy with because the thought of dealing with the company if I had any issues afterwards was not something on my mind.

The site also displays questionable certificates and vague claims about experience (e.g., "10 years in the field") with no way to verify them. They also dont even input the years of experience into the info section of this trustpilot page, just a blank placeholder where an AI has clearly generated their description.

I’ve since learned that other customers report nearly identical issues: lack of communication, delays, and disputes required to get results.

If you’re considering buying from them, do thorough research and proceed with caution, unlike I did.
This doesn’t appear to be an honest business based on my experience and others I’ve spoken to.

Updating for clarity/a response to the company:

I received no clear update until after I filed a chargeback with my bank. I messaged them before looking into it further and 4 hours later received no response from my kind message, one in which I believed the company was still genuine. My email about dispute, however, was responded to instantly.

The company promised communication and build updates — I got none until I escalated.

The “May the 4th” build time disclaimer does not excuse a total lack of updates or misleading presentation of their business, and was not noted on their website as they claim.

Also, if you actually were trying to increase your social media activity, as you claimed in your response to my dispute, you would've noticed me and others in your Facebook comments discussing our experiences, all very similar. That post was from over a month ago.

This review reflects the experience before they responded, which only happened after financial pressure was applied.
Other users should draw their own conclusions. I stand by everything in my original post and do not appreciate this company claiming they believed my dispute to be fraudulent. I also do not appreciate them deflecting this onto me. This review is my real experience. I have images to back it up if the company decides they want to try and remove this review.

Final update to this review:
The company did respond to my concerns by email, as they stated in their reply. While some issues were addressed, the response lacked real accountability. They admitted to using AI-generated staff images and vague marketing claims, but brushed them off as minor oversights at this time.

I filed a dispute only after receiving no updates or replies. Shortly after, my order was cancelled, with the company stating they could no longer fulfill it due to the dispute. In their public response, they later suggested it was due to “potential fraud.” This wasn’t fraud — it was frustration after a lack of communication. That timeline is documented here.

They’ve also implied that this review is misinformation. I have screenshots of now-deleted Facebook comments from customers reporting the same issues: delays, silence, and responses only after escalation. The post was removed soon after my initial review update. Their follower list also appears questionable, with duplicate profile images and suspicious accounts.

Their offer of a 20% discount feels hollow. I was promised communication and updates and received neither. The “Meet the Team” page was only removed after this review went live.

This review is based on my real experience. I’ve submitted supporting evidence to Trustpilot and will provide more if needed. If the company alters or removes their response, this update will remain to document what happened.

I will let buyers make their own decisions if they happen to see this.

4 de maio de 2025
Avaliação não solicitada
logotipo da Replica sabers

Resposta da Replica sabers

We appreciate you taking the time to leave a review, and we're sorry to hear that your experience did not meet your expectations. We want to address the points you've raised and clarify the situation for both you and our other customers.
Regarding Build Times and Communication

We understand your frustration with the wait time, and we want to reiterate that all customers were informed of our lightsaber build times on our website, particularly concerning purchases made around the May the 4th holiday. This notification explicitly stated a 2-4 week build time. To ensure clarity, we also sent a follow-up email a few weeks after your purchase, reminding you of the maximum 4-week build time.

It's important to note that your chargeback was initiated just three days before the stated maximum build time was set to expire. Coincidentally, your lightsaber was completed and ready to ship at the same time the chargeback was received.

Due to the timing and the nature of chargebacks, we were unable to proceed with the shipment, and the order was automatically cancelled as a precautionary measure in line with standard payment handling procedures. This step was necessary to avoid duplicate transactions and ensure clarity for both parties during the chargeback process.

Addressing Other Points and Trustpilot Reviews

We are surprised to see several of these points raised again, as we had a comprehensive email exchange with you last week where all of these concerns were discussed and clarified. It's truly a shame that this clarification appears not to have been noted.

Regarding your comment about other customers reporting "nearly identical issues," we would like to add that up to this point, we have only received positive reviews on our Trustpilot page. We take all feedback seriously and are committed to maintaining our high standards of customer satisfaction.

Regarding the points about our website and imagery, we are continually working to update and improve our online presence. We are a small business dedicated to crafting quality lightsabers, and we are always striving to enhance our customer experience.

While we appreciate any feedback based on genuine experience, we do question the rest of the review given the detailed communication we had with you prior to this post and the otherwise overwhelmingly positive feedback we've received from our customer base.

Update
________
Thank you for your updated review.

We appreciate all reviews, and per the excellent reviews we have received up to date, we will continue to allow the voice of our customers to express their experience on this review page.

We have taken any valid criticism on board and made adjustments if needed.

We will, however, always protect our lightsaber, and in certain situations such as questionable chargebacks, will cancel an order if deemed necessary.

We'll allow this review to stay active, even with clear misinformation, as it is vital to bring balance to our reviews, just as the Force brings balance to the galaxy. We are firm believers in allowing our customers to make their minds up, along with taking into consideration of overwhelmingly positive reviews, and our huge Facebook following.

Update 2.
Review updated June 2nd 2025.
Clarifying Chargeback

May the force be with you

Sophie

Avaliado com 5 de um total de 5 estrelas

Very high quality lightsaber

Receive my Lightsaber order a few weeks ago, so i've had time to check things over.

Shipping and delivery was within the specified time
Customer service was excellent and knowledgeable

Product ( Luke skywalker Xenopixel V6 ) is awesome. Very accurate and the features it has are amazing.

I actually purchased this for my son, so i will certainly be back soon for my own

2 de março de 2025

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