Reslol Avaliações 33

Resposta da Reslol

27 de mar. de 2026

Dear Valued Customer,
We are truly sorry for the unpleasant shopping experience and the long waiting time that has upset you, please accept our sincere apologies 🙏
Our ocean lamps are 100% handcrafted one by one by our artisans, with intricate resin & wood craftsmanship, which requires long production time. Recently, we have received a huge surge of orders, causing production backlogs and delayed shipments—this is the main reason your orders have not been dispatched yet.
We have already marked all your pending lamp orders (2 large lamps, Halloween style & Christmasy style, and your new large ocean lamp) on our highest priority production list after receiving your earlier inquiry. Our craft team is working overtime daily to finish and ship them as soon as possible. we will send you email to update your lamp processing status.
We deeply apologize for the delayed email replies due to overwhelming customer consultation volume recently. We will closely follow your orders and send you shipping notification & tracking number immediately once dispatched.
If you have any further questions, please feel free to contact our support email anytime, we will reply to you promptly.
Thank you so much for your love and recognition of our handcrafted ocean lamps, we really appreciate your patience and understanding.
Best regards
Reslol

Resposta da Reslol

23 de mar. de 2026

Thank you so much for your support of Reslol. We're thrilled that you enjoy our products and recommend them to others. We'll keep designing more beautiful and fun items, hoping you'll always find what you're looking for at Reslol. Wishing you all the best!

Resposta da Reslol

27 de fev. de 2026

Thank you so much for supporting Reslol. We're thrilled you love our products. We hope you find the perfect gift at Reslol and enjoy a satisfying shopping experience. Wishing you all the best!

Resposta da Reslol

25 de fev. de 2026

Thank you so much for your support of Reslol. We're delighted to receive such sincere feedback from you and deeply appreciate your patience and understanding regarding our shipping times. We hope you enjoy a positive shopping experience with Reslol. Should you encounter any issues with your order, please feel free to contact our customer service team—we'll address them promptly. Wishing you all the best!

Resposta da Reslol

24 de fev. de 2026

Thank you so much for your support of Reslol. We're thrilled that you enjoy our products and recommend them to others. We'll keep designing more beautiful and fun items, hoping you'll always find what you're looking for at Reslol. Wishing you all the best!

Resposta da Reslol

24 de fev. de 2026

Thank you very much for your support of Reslol. We are delighted to receive your sincere feedback. We will continue to design more outstanding products and provide excellent customer service to every customer. We hope you enjoy a pleasant shopping experience at Reslol. Wishing you all the best.

Resposta da Reslol

23 de fev. de 2026

Thank you so much for supporting Reslol. We're confident your grandson will adore the dragon lantern you've carefully selected for him—no one could resist such a beautiful piece. Your taste is truly exceptional. We're committed to providing high-quality products and outstanding customer service. Wishing you all the best.

Resposta da Reslol

22 de fev. de 2026

Thank you very much for your support of Reslol. We are delighted to receive your sincere feedback. We take every customer's opinion seriously and strive to address it, prioritizing the customer experience above all else to ensure every shopper enjoys a positive shopping journey. Once again, thank you, and we wish you all the best.

Resposta da Reslol

19 de fev. de 2026

Thank you for supporting Reslol. We appreciate your sincere feedback. We produce high-quality goods and provide excellent customer service, hoping you'll have a great shopping experience at Reslol. Wishing you all the best!

Resposta da Reslol

13 de fev. de 2026

Thank you very much for your support of Reslol. We sincerely appreciate your feedback once again. We will carefully consider your suggestion to add height as a filter option. Implementing this feature will take some time, but we will prioritize your suggestion as soon as possible. By the time you next visit Reslol to purchase items you like, you may be able to filter products based on height to find items that interest you. Wishing you all the best.

Resposta da Reslol

4 de fev. de 2026

Thank you so much for your support of Reslol. We're delighted to receive your feedback and thrilled to have been of assistance. We feel truly fortunate that our product became the gift you chose for your father. We hope Reslol remains one of your go-to choices when selecting gifts in the future. Wishing you all the best!

Resposta da Reslol

2 de fev. de 2026

Thank you very much for your support of reslol. We're delighted to hear you appreciate our product display images. We will continue showcasing our products through more scenario-based photography, ensuring every customer can clearly view their favorite items. Once again, thank you for your high praise of reslol. Wishing you all the best.

Resposta da Reslol

28 de jan. de 2026

Thank you so much for choosing Reslol. You've made an excellent choice—this truly is the perfect gift for diving enthusiasts. I'm sure they'll be thrilled when they receive it, because no diver could possibly turn it down. Wishing you all the best.

Resposta da Reslol

26 de jan. de 2026

We sincerely thank you for your support of Reslol. We're delighted you appreciate our website design, and rest assured our products are equally outstanding—perfect for personal use or as thoughtful gifts. When you're unsure what to choose, we hope you'll think of us as your go-to gift solution. Wishing you all the best!

Resposta da Reslol

23 de jan. de 2026

We sincerely apologize for this unpleasant shopping experience. We have initiated an investigation into your package, and our logistics provider is actively tracking its precise location. We will contact you immediately upon receiving any updates regarding the package's status. We kindly ask for your continued patience. As a company committed to integrity in business, we solemnly assure you that no fraudulent activity was involved in this incident. If the package remains in transit, we will urge the logistics provider to expedite delivery. Should the package be confirmed lost, we will promptly arrange for a replacement item to be shipped to you. We kindly ask for your continued patience as we address this matter swiftly. Thank you for your understanding. Wishing you all the best.

Resposta da Reslol

21 de jan. de 2026

Thank you for your heartwarming review! The entire team was thrilled to hear you fell in love with our polka dot whale design.
Your approval means the world to us—whether it's product design or website experience, we strive to create a shopping journey that captivates at first glance and feels effortless with every visit.
Our products make wonderful choices for both personal use and gifting. Reslol looks forward to welcoming you back soon.

Resposta da Reslol

19 de jan. de 2026

We sincerely apologize for the unpleasant shopping experience. I must clarify that all our products are original creations and do not involve copying other artists' work. Furthermore, each item is meticulously crafted by hand by artisans who invest significant time and effort. Due to the nature of pure handcrafting, slight variations may occur, which is precisely what makes each piece unique. We have also detailed this information in our product descriptions to customers, and there is no deception involved. Thank you for supporting our artisans. Should you have any further questions regarding your order, please contact our customer service team via email at service@reslol.com. They will promptly provide you with a satisfactory resolution. Wishing you all the best.