I made a mistake and wrote bad review on this company. I am fully satisfied with their product. Even i made a mistake. They followed up with their response promptly and professionally I am quite impr... Ver mais
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Veja o que dizem as avaliações
I have used a KN95 mask with my Respiray for 6 months in risky settings such as busy hospital waiting rooms-I haven’t gotten sick once. It is comfortable and stays in position upright and laying down.... Ver mais
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I've been wearing my respiray wear a+ for about two years now! The unit of course shows some wear, but after dropping it, wearing it, charging it over 100 times, painting it, and spilling coffee in it... Ver mais
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I asked if I could return this. The person I bought it for just passed away. I'm 75 years old living on social security and we can't afford this. Please advise. God bless
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Detalhes da empresa
Sobre Respiray
Escrito pela empresa
The coolest wearable tech
At Respiray, we build wearable technology that helps people feel better in environments they can’t control - from crowded airports and long flights to hot city streets and packed events.
What started in 2020 as a science-driven response to airborne viruses has evolved into a full ecosystem of wearable air treatment devices designed for modern life.
Today, Respiray develops two flagship products: Wear A+, our wearable air purifier, and the Respiray Neck Fan, a premium personal cooling device. Different problems - one philosophy: take control of the air around you.
Wear A+ is now primarily trusted as a travel essential. It helps reduce exposure to viruses, illnesses, and dirty air commonly associated with planes, airports, public transport, and dense urban environments. At the same time, it remains highly effective against pollen, dust, and other airborne allergens.
The Respiray Neck Fan brings relief in a different way: delivering hands-free cooling when air conditioning isn’t an option. It’s designed for comfort, endurance, and everyday wear, whether you’re commuting, traveling, or spending hours outdoors.
Why choose Respiray?
- Wearable solutions for air quality and personal comfort
- Protection against polluted air, travel-related exposure, and allergens
- Drug-free, non-invasive technology
- Designed for real-life use: travel, cities, events, daily routines
- Developed by a team of scientists, engineers, and designers
- Premium build quality, long battery life, and thoughtful accessories
Informações de contato
Mõisa 4, 13522, Tallinn, Estônia
- +372 5860 2235
- info@respiray.com
- respiray.com
Exclusive Trustpilot offer 🔥
4,1
Muito Bom
228 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service!!
I made a mistake and wrote bad review on this company. I am fully satisfied with their product. Even i made a mistake. They followed up with their response promptly and professionally
I am quite impressed with their product and their customer servuce.
7 de abril de 2026
Avaliação não solicitada
Resposta de Respiray
Dear Howard,
Thank you for taking the time to update your review - it truly means a lot!
Mistakes happen, and we genuinely believe the most important part is how things get resolved. For us, clear and honest communication with our customers is everything - that’s how we improve and make sure every situation is handled the right way.
Really glad we could sort this out together, and even more glad to hear you’re happy with the product.
Karl, CEO of Respiray
I asked if I could return this
I asked if I could return this. The person I bought it for just passed away. I'm 75 years old living on social security and we can't afford this. Please advise. God bless
24 de março de 2026
Resposta de Respiray
Dear Louis, we are very sorry for your loss 🤍
This isn’t the experience we want. We’re reaching out to you directly now to resolve this and make things right.
Karl, CEO of Respiray
Took longer than expected
Took longer than expected, otherwise happy - is not the first one I bought
23 de março de 2026
Resposta de Respiray
Hi Lovey,
Thank you for your feedback. We are really glad to hear you’re happy overall, especially as a returning customer.
I’ve checked your order, and you selected Standard shipping (3–8 business days), which was delivered within 5 business days from fulfillment, so it was within the expected timeframe.
If you ever need it faster next time, we do offer an express shipping option as well.
We truly appreciate your continued support!
Karl, CEO of Respiray
I've been wearing my respiray wear a+…
I've been wearing my respiray wear a+ for about two years now! The unit of course shows some wear, but after dropping it, wearing it, charging it over 100 times, painting it, and spilling coffee in it, it's still going strong!! And the best part is that in those two years I have not caught any viruses. I do wear a mask with the Hepa for additional protection, but Hepa + mask seems to eliminate nearly all the risks!
19 de março de 2026
Avaliação não solicitada
Resposta de Respiray
Dear Aggie,
Thank you so much for sharing this!
We love the DIY spirit - painting it, putting it through real life, and still going strong.
We truly appreciate your support and trust 🙏
Respiray team 🤍
Very open and clear with communication
Very open and clear with communication. So supportive with my athletics and providing the best opportunity to compete without the worry of getting sick or breathing in harsh things from the environment around me
19 de março de 2026
Avaliação não solicitada
Resposta de Respiray
Dear Jalyn,
Thank you so much for your kind words - it truly means a lot to our team.
We’re incredibly inspired by your dedication and are proud to support you in performing at your best.
Wishing you continued success in your athletics - we’re rooting for you all the way 🙌
Respiray team 🤍
No illnesses for 6 months
I have used a KN95 mask with my Respiray for 6 months in risky settings such as busy hospital waiting rooms-I haven’t gotten sick once. It is comfortable and stays in position upright and laying down. It is quiet and the faint sound it makes doesn’t bother me or the people around me. I have not had a single person notice or comment on it when I’m wearing it. In my experience, it’s just about perfect!
18 de março de 2026
Avaliação não solicitada
Resposta de Respiray
Dear Catherine,
Thank you so much for sharing this!
It means a lot to hear how you’re using it in real-life situations - especially combined with a mask for that extra layer. Comfort and consistency are exactly what we aim for.
Wishing you continued safe and smooth days ahead!
Karl, CEO of Respiray
Defective outbox
Charged the unit over night attempted to start and unit didn’t turn on
20 de fevereiro de 2026
Resposta de Respiray
Hi - really sorry to hear this happened. That’s definitely not the experience we want anyone to have.
Sometimes this can be something simple - our 24/7 support team can usually troubleshoot this in a few minutes. And if the unit is faulty, we’ll of course replace it right away.
We have reached out to you directly to help get this resolved quickly.
Karl, CEO of Respiray
You delivered it to my old address
There was an initial issue with delivery , but they quickly resolved the problem. I appreciate their professionalism and desire to care for their customers . I look forward to breathing cleaner air !!
7 de fevereiro de 2026
Resposta de Respiray
Thank you for the update, Staci.
We’re glad we were able to resolve the situation and get everything sorted for you. Our team always aims to step in quickly when something unexpected happens, and we truly appreciate your patience while we worked through it together.
We hope the device helps make your day-to-day environment more comfortable, and please don’t hesitate to reach out if you ever need anything.
Thank you again for giving us the chance to make things right.
Karl, CEO of Respiray
The product would not hold a charge - only 50% refund
Update: The CEO contacted me directly after seeing my 1 star review and sent me a second product. While I appreciated the attempt, the second product had a misplaced magnet so the product would not stay fastened. I asked for a refund and received it.
The product does work to filter fragrances so I will fix it and continue to use it.
I appreciate the company's attempt at fixing the issue and hope they look into quality assurance and a better made product as I think this could help a lot of people like me.
OG: The product would not hold a charge. Their return policy was 60 day money back guarantee. They automate your response and only give you 50% for used product.
I shared their return policy and they just resent the same response...
There's no one to contact to get a full refund for a guarantee and broken product.
Very disappointed.
21 de fevereiro de 2026
Avaliação não solicitada
Resposta de Respiray
Dear C,
Thank you for taking the time to update your review!
I’m glad we were able to step in and work through this with you directly. Your feedback around both the product and the experience has been taken seriously, especially regarding quality checks and how we handle situations like this.
We’re continuously improving, and conversations like this help us do better.
Thank you again for giving us the opportunity to make things right.
Karl, CEO of Respiray
Have not used it enough to verify…
Have not used it enough to verify performance . Will do after 1st flight
9 de janeiro de 2026
Resposta de Respiray
Thank you for sharing - that’s totally fair.
We appreciate you giving it a try and look forward to hearing how it performs on your first flight. If any questions come up along the way, our support team is always here to help. Safe travels!
Karl, CEO of Respiray
Kasutan sageli
Wear A+ leevendab allergeenide rünnakut :) Eriti tõhus on vanade majade hallitusseene puhul. Tugevam seadistus on tõhusam, aga kahjuks häirib selle müra vestlemist, mistõttu kasutan enamasti nõrgemat ja vaiksemat seadistust. Üldiselt olen rahul, kuigi koeraallergeenide eest see mind täielikult ei kaitse.
11 de dezembro de 2025
Resposta de Respiray
Hei Elo,
Suur tänu konstruktiivse tagasiside eest! See on meile suureks abiks, et toodet arendada veel efektiivsemaks ja mugavamaks.
Parimate soovidega,
Karl, Respiray tegevjuht.
Great solution to a product issue!
Update: I am pleased to say that this company - specifically the CEO Karl made things right upon reading my review (which I left below for reference). I have since received my replacement device and am very greatful to again have an added layer of protection as a Disabled Chronically ill individual.
Initial Review: After saving up for a year to purchase this device - it stopped working (will no longer charge) after a year of use.
I've taken great care of this device considering the high cost and have never damaged it in any way - so having it stop working suddenly was a shock.
I'm extremely disappointed as my unit is only one year old (just a little over 2 weeks past the 1 year warranty).
When I reached out via the company's website about my issue, noting it is just shy of the warranty period - I was only given 10% off the cost to purchase an entirely new unit as a solution, as shipping the unit back and forth to be inspected would also be costly.
This was a very expensive purchase - especially for someone on a very limited income - but I thought it would be worth it considering other Disabled folks I know purchased it and saw benefit.
I used it often in combination with my N95 mask when attending medical appointments, as well as, outside in the spring to lessen the effects of allergies when gardening and saw a benefit when using it in those instances.
I'm disappointed it stopped working so soon/suddenly and even more disappointed in the company's solution to my issue - purchasing a new unit at 10% off - as that is still a significant cost and one I can not afford a mere year after purchasing one I had hoped would last years.
21 de dezembro de 2025
Avaliação não solicitada
Resposta de Respiray
Hi Erica,
Thank you for sharing this. We’re truly sorry for the experience.
You’re right: having a device fail just weeks outside the warranty is unfortunate. While our support team followed the warranty terms, it’s clear this outcome didn’t meet the experience we aim for.
We’ve asked Trustpilot to help us get in touch with you, as the review is anonymous, so we can take a second look at your case and find a fair resolution.
We do take situations like this seriously and are reviewing our internal approach scenarios to make sure customers are treated more reasonably going forward.
Thank you for raising this - and we hope to speak with you directly soon.
Karl, CEO of Respiray
Über 1 Woche keine Antwort auf Frage zu…
Über 1 Woche keine Antwort auf Frage zu defektem Teil des Gerätes. Sehr schade, würde das Gerät dringend brauchen.
1 de dezembro de 2025
Resposta de Respiray
Hi Askas,
thank you for flagging this - and we’re genuinely sorry for the frustration caused.
We want to clarify that our support team did reply on the same day (Dec 3) to your email with troubleshooting steps. Unfortunately, it appears that our response did not reach you, which is on us - regardless of the reason.
We’ve now contacted you privately to resolve this properly and ensure your device works as intended.
Please note that we do operate a 24/7 support system, and this situation is not representative of our usual response times.
Thank you for your patience - we’re committed to making this right.
Karl, CEO of Respiray
This product has kept me healthy since…
This product has kept me healthy since April of this year. I use it everywhere at work at the airport traveling. It gives me the comfort and confidence that I don’t get sick.
30 de outubro de 2025
Resposta de Respiray
Hi Suzie,
Thank you so much for sharing this. As a small team, it’s stories like yours that motivate us more than anything. Knowing the Wear A+ has helped you stay healthy and confident means the world to us.
Wishing you all the best, and thank you again for taking the time to write this.
Karl, CEO of Respiray
Resposta de Respiray
Hi Michael,
Thank you! We’re really glad to hear you’re loving your Respiray.
Karl, CEO of Respiray
Resposta de Respiray
Hi Pranav,
I’m sorry to hear your Wear A+ isn’t working as expected — that’s definitely not the experience we want anyone to have.
We’ve reached out directly to learn more and help troubleshoot whether the issue is with setup or the device itself. If needed, we’ll arrange a quick replacement so you can experience the product as intended.
Thank you for bringing this to our attention - your feedback helps us improve every detail.
Karl, CEO of Respiray
The product was received promptly and…
The product was received promptly and as advertised. It would be better if the volume of air flow was greater.
16 de outubro de 2025
Resposta de Respiray
Thank you for the positive review and thoughtful feedback 🙏 It’s easy to assume that stronger airflow would mean better protection — but with air purification, it actually works the other way around. The airflow in Wear A+ is carefully calibrated to maintain a steady laminar airflow — a smooth, directed stream of clean air that protects your breathing zone.
If the airflow were stronger, it would break that laminar layer and mix the clean air with surrounding air, reducing its effectiveness. That’s why the first speed is the most efficient for everyday use, while the second is for outdoor or crowded settings where there’s more air movement.
Karl, CEO of Respiray
The product is great and looks sheik …
The product is great and the way I see it is that it can only help you stay away from germs, flue, and any viruses. I just wish and please don't take it in a negative way that the higher air setting was a little stronger and that mainly it can stay changed 7 hours using the high setting and not just stay on for 7 hours on the low setting. I know I can't see the battery, but for the size what it is the battery should be large enough that even on the high setting it should last for 7 hours which is usually a days work schedule. But besides that it's a great device and looks pretty sheik. Ps just want to know if I want to get the bag for it to carry it in how much is the shipping on that. Should of gotten it before.
Happy customer. Jacob.
27 de outubro de 2025
Resposta de Respiray
Thank you, Jacob for the thoughtful review and kind words 🙏
The airflow of Respiray Wear A+ is carefully calibrated for maximum particle reduction right in your breathing zone - the first speed is actually the most effective for everyday use, while the second is meant for outdoor or crowded settings - places where there is more air movement.
We’ve optimized the battery for the best balance between power and comfort. A larger battery would make the device noticeably heavier. To keep it practical, Wear A+ can also be used while charging with a power bank, so you can extend your clean-air time without adding strain to your neck.
Our cotton pouch is currently sold out due to high demand but should be back within a month here 👉 https://respiray.com/product/cotton-pouch-for-wear-a/
(standard U.S. shipping is $9.90 across the entire Respiray store).
Karl, CEO of Respiray
The support was top shelf
The support was top shelf. The resolution was thoughtful and timely. VERY PLEASED!
18 de setembro de 2025
Resposta de Respiray
Hi John,
Thank you - it was our pleasure to assist! We’re glad to hear you had a great experience with Respiray.
Karl, CEO of Respiray
Love my respiray
Love my respiray. I bought two of them. It is like breathing cool clean air all day long while I am at work
18 de agosto de 2025
Resposta de Respiray
Hi Tammy,
Thank you for the wonderful feedback! We’re delighted to hear you’re enjoying the Wear A+ and that it helps you breathe cleaner air throughout your workday.
Karl, CEO of Respiray
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