Revitalise London  Avaliações 265

Really great treatment and the staff is so lovely!

Great service, attended quickly and great aftercare

I was extremely disappointed with the whole experience. The initial 'consultation' entailed being asked questions that I'd already answered. The Doctor did not even look at my lesion. he then selected a £500 treatment (Upgraded from the initial £150 Cyro) without discussing it with me. When I insisted on the Cyro treatment I met reluctance and resistance. The doctor then simply sprayed the cyro foam directly onto the lesion without explaining what he was doing or giving any follow up advice until I insisted. I got really angry (I felt I was being railroaded) and was taken back into the treatment room where he apologized and agreed that:
1. The different treatments and costs should have been discussed
2. He should have explained what he was going to do.
3. He should have explained what would likely happen after the treatment.
The cyro treatment is two short blasts of foam which take less than a few seconds each. The fact that there was no real consultation, no follow up advice - the £150 I paid for this short treatment is shocking.(They actually tried to charge me £200 because it was on my lip) By the way it didn't work. No blister formed and there was no reduction at all of the lesion. I ended up buying a £12.99 Cyro spray from Amazon and it has effectively treated my problem which has now gone.. Thank you Revitilse for wasting my £150 and trying to charge £500! Please avoid this company as it seems to exist only to take as much money from each patient as possible (Read the other negative reviews for very similar experiences)

Staff were very supportive. And very polite and were able to answer all my queries. Defo would recommend. Dr made sure I was in no pain during the procedure.

The experience has been fantastic, great service

Really effective treatment and lovely staff

Excellent service and very friendly staff

All went smoothly

My experience with the team was exceptional. Every team member was very patient with me all through my recovery phase. Dr. Ken is an absolute wonder! Every single member of the team showed genuine interest in my care and total wellbeing, with constant reassurance that I will fine.

Today I had a wonderful facial treatment at the Stratford newly opened location. I felt really comfortable, welcomed and relaxed, the place is very clean, quiet and well organized. All my appreciation to Ash, who does her job with passion and joy, she paid attention to me and gave me good advice on how to care for my skin. Definitely recommend this salon, they offer a lot of cosmetic/esthetic treatments.

I visited Revitalise clinic for a cyst removal. I must admit I received the best service I could ask for. The stuff are friendly and helpful. The procedure went smoothly. Excellent surgeon! Great teamwork. The service is second to none. I highly recommend Revitalise!!

Thank you Revitalise London. I came in for tear trough fillers and was thrilled with the results achieved. Lovely service too.

The team was wonderful. The qualified clinician explained the whole procedure to us in detail, and prompted us with appropriate aftercare. They performed the procedure at our pace and was happy reexplaining anything that we were unsure of. The whole team was very welcoming when we arrived and departed. Great experience and reasonable pricing.

This is a total sham clinic. Firstly, the treatment I paid for did not work, despite being assured it would. Then, when I requested a refund, I was told I could have one. I followed up with the clinic who told me this was actually subject to management approval which would take 28 business days. I followed up after 28 BDs (having heard nothing) and was told I’d have to wait even longer. I’ve still had no substantive response. Finally, the clinic is constantly moving locations. One of my appointments was at a dodgy office in north London, with no doorbell, and I was seen and treated in the staff room; a staff member came in to get something from the fridge half way through the appointment. Do not use this clinic!

Terrible experience - AVOID this “Clinic” at all costs.

I decided to visit this clinic despite doing some research and reading a lot of mixed reviews. I am now £95 lighter and incredibly frustrated.

Revitalise is based at Harley Street and as someone who has been to many clinics based there, this is not the standard that Harley Street provides.

My experience was strange from start to finish. My partner called on my behalf to book me an appointment and when asked about the price range, he was told “From £160-£190” for my treatment. You can imagine my shock when I was quoted £495!!

When the doctor inspected my treatment area (A private area) he called a guy in and did not ask for my consent to see if I was okay with someone being present, nor did I get an explanation as to who the man was. I also want to add, this gentleman was wearing no clinical scrubs when shadowing the inspection - a major breach of hygiene standards - not something you would expect from a medical clinic especially one based at Harley Street!

My doctor was in and out of my room as he was speaking to another patient at the same time - my consultation did not feel bespoke for a fee of £96 and it felt very rushed.

I’d also like to add that my doctor placed my medical history on a seat at reception face up with all my clinical notes in plain sight - this is massive breach of GDPR regulations.

Do not go here if you want high end service - this clinic is based around ripping people off

This establishment feels like it is based around ripping people off because of the “location”

Dr. Ken is an amazing Doctor and a wonderful person.
Staff were very nice and kind.
In the end, I'm glad I chose this clinic from many options.
Everything was fine and excellent.
Thanks to Dr. Ken and to all the staff.

D.ken is professional he knows what he is doing, the stuff so so patient and respectful, even when I’m in stress the were so patient and nice , Viktoriia is such a wonderful person she answered all my questions with a big heart, the nurse who removed my stitches she is so kind and respectful person and given my instructions perfectly, 👍 at all it’s great experience with professionals.

Very professional and friendly service here

Five stars

A great service, in a great location. Very professional, I attended a consultation with a Dr. Ken Otuoke,
Consultant Plastic Surgeon for skin lags and lipoma removal. Very impressed. The staff were amazing, especially Affifa, what a wonderful customer service she provided. Highly recommend.