RGK wheelchairs has the worst customer service possible. I rarely write reviews but they are very consistent in very poor customer service. The wheelchair are very expensive and overpriced. Neverthele... Ver mais
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Veja o que dizem as avaliações
Mike understood that Diane had found the whole process of getting her new wheelchair frustrating, disheartening and generally rough. So once he got involved he tried to ensure the second build of he... Ver mais
I received my first RGK TIGA, which I'd been hoping for for a long time! The measurements were taken by a professional from Sunrise Medical, who was able to advise me perfectly and meet my expecta... Ver mais
I purchased a brand new rgk elite wheelchair in November 2023. After getting sized up by Matt Byrne he was present throughout the whole building period of my chair keeping me up to date with the proce... Ver mais
Detalhes da empresa
Escrito pela empresa
Manufacturers of sport & daily made to measure wheelchairs
Informações de contato
Estados Unidos
- rgkwheelchairs.com
Sem histórico recente de pedidos de avaliações
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Não respondeu a avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
Excellent service, Lee was so good with our little boy.
He went over and above for us and made the whole process straightforward and faultless for us.
We can't thank him and everyone at RGK enough!
Ella RGK
Ella was our point of contact throughout the process of getting a bespoke RGK Rugby Wheelchair. Great service, great knowledge, great comms. Will def recommend and use again in the future. Have a perfect, speedy made to measure chair that will make a huge difference. Thank you Ella.
Ella at RGK
Excellent service from RGK a lovely lady called Ella was out point of contact and tirelessly answered all my calls and emails! Nothing was too much trouble! 10/10 highly recommend. Her knowledge & advice on various options which would best suit my son's needs was outstanding and very happy with the products offered.
RGK Octane FX Wheelchair
I have just received my new RGK Octane FX wheelchair and I can honestly say it is my best wheelchair yet. The service I received from Ella Bouvard was excellent and I would be happy to recommend her and RGK as a whole to anyone who is looking into getting a new wheelchair.
Staff really know their stuff
Was helped by Matt who was great from start to finish - bought an ex-demo due to immediate need and it fit like a glove. When he noticed small faults with wheel fit and bearings he got it sorted immediately. Rolled away on the same day I bought it and I finally have my freedom back. Super knowledgable and helpful, thankyou so much
New chair and attachment
Great customer care and great equipment. I Love my new chair and street jet, which will enable me to do a lot more with friends and family.
Will definitely be ordering from them again.
Very comfortable and a great experience
Really comfortable wheelchair, i have the tiga frame with quite a few add ons to make it comfortable and custom to me including the eclipse pushrims, which make it much easier and more comfortable for me to push. Its really easy to manuver and extremely comfortable to sit in for long periods of time. I had my consultation with Matt and he made things very clear of what RGK can offer and what would be right for me.
RGK wheelchairs are truly excellent!
RGK wheelchairs are incredible; I’ve had mine (TigaFX) for many years now and it is highly strong, durable, and maneuverable, as well as extremely light. The RGK team is extremely knowledgeable about their products and the needs of wheelchair users. From the moment I arrived today for my (long overdue) wheelchair service, the experience is smooth, efficient, and welcoming. The RGK staff are not only experts, they are lovely people who go above and beyond to provide excellent customer service, with great attention to detail and commitment to customer satisfaction. I’ve had my RGK wheelchair for years now, and its quality and durability is amazing. The craftsmanship perfectly balances comfort and functionality. My experience today was seamless, and the team was quick, thorough, and professional, ensuring my wheelchair was in top condition. They also allowed me to try out new attachments. RGK is distinguished by its commitment to improving the lives of wheelchair users and providing mobility solutions that enhance independence and quality of life. Fantastic company! If you need a high-quality wheelchair or expert servicing, RGK is the go-to company.
Rgk wheelchair
Matt was absolutely incredible throughout and the process was so quick and easy compared to other dealers. I felt very confident that he knew exactly what I wanted and would help me the get the perfect chair.
New Sub 4 Wheelchair 🩷
I was comfortable and at ease with assessment process and was taken through the whole process by my advisor Ella. I’m over the moon with my new Sub 4 Chair, especially as it’s pink!!
RGK Octane FX - with Lee Fawcett
I had a wheelchair fitting with Lee for my octane fx and the whole process from start to finish was amazing.
Lee is incredibly skilled at his job and truly knew exactly what I needed from my chair.
Everything went much faster than expected as well, which was amazing as my old chair really was falling apart.
I would recommend both RGK and Lee himself to anyone who is looking for people that will really be able to get their needs right and who communicate clearly and timely (honestly I would recommend them to anyone regardless! I do not shut up about my chair or my experience I am sure my friends are sick of hearing about it)
Ordered A crash Tested Active user…
Ordered A crash Tested Active user wheelchair.. It was a great experience from the start to finish, the advisor Ella was lovely and was very informed About the wheel chair and exactly how to make it better for me. It has now arrived, and it is Everything I hoped it would be
Such a fantastic company
Cannot fault the whole process in getting my new Grand slam wheelchair through RGK. From having Alan come out to me to get all things measured and specifications noted down. To getting updates right through to receiving the chair, I always had huge confidence that I had chosen the right company to purchase a chair through.
Love my new chair and great service from Lee Fawcett
Having outgrown my old chair I decided to look into getting a new one that was more suited to me growing up, that is when I got in touch with Lee. Having known Lee for a number of years it was reassuring to go to someone you know and trust who performs the assessments down to the last detail! Lee was an excellent point of contact throughout the whole process, including expediting the delivery of the chair.
The new chair is fantastic and I feel much more confident and independent in navigating myself through whatever challenges I face.
RGK AllStar
Both myself and my partner Di went for a fitting for a sports wheelchair from RGK.
We both are active in the wheelchair rugby league community and wanted to improve our experience through purchasing our own chairs.
We met Lee Fawcett, who was great at explaining the different options available and listened and understood our requirements based on the sport we play. We tried a couple of different chairs, and Lee took our measurements to ensure the chair we were purchasing would be optimum for our sizes.
Throughout the whole process from arranging the fitting with Lee, discussing and understanding our options, communications with RGK Head Office on progress with our order, it has all been a great experience and I would definitely look to use them again for my next spoets chair.
Rgk elite x
I ordered an rgk elite x and was measured by Lee Fawcett who talked me through the best ways to get the best out of my chair and measured it to a perfect fit and even changed things once it had been delivered that I decided afterwards I wanted to change by meeting me at the RGK workshop and getting everything done on the day so I could use it straightaway.
Matt Byrne
I have ordered a number of chairs through Matt for the university that I work for and he has been an absolute pleasure every time. From discussing the requirements, to measuring and delivery he has been professional, accommodating and easy to deal with. On top of that the chairs have, of course, been absolutely top quality. I would highly recommend Matt and RGK and will definitely be using them again next time
Lee Fawcett
When I was looking to purchase my new wheelchair I sought out Lee, who I'd met before when I bought a Tri-ride for my old chair. As I'd hoped, Lee was exceptional. He's so knowledgeable, approachable and friendly. As he's also a wheelchair user I felt confident that he would be the best person to chat to about what I needed. His advice is definitely worth listening to. I'm really enjoying my Octane Sub 4. There were a few issues with it initially but Lee helped me sort them out and I'm delighted. I wouldn't hesitate to recommend Lee for anyone who is a bit unsure about their wheelchair needs. I noticed that another reviewer said they didn't want him to leave... I second that! Recently I needed some advice about something minor to do with the chair and Lee responded within 2 minutes!
RGK Sub4 Day Chair
I purchased an Octane Sub 4 day chair following an amputation. I was measured by Lee Fawcett who travelled to Scotland to meet with me. My chair was delivered ahead of quoted date and to specifications. My chair has been a huge help in my recovery and has even allowed me to return to sports.
Can 100% recommend Matt Bryne
Can 100% recommend Matt Bryne. I have had experience with Matt with both day and sports chairs for over 20 years and his knowledge is one of the best in the game.
If you need a chair either for daily use or sports needs get in contact with him.
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