I purchased what was advertised as a hoodie and it turned out to be just a t-shirt. I paid for expedited shipping and item did not arrive within estimated dates. This was a valentines gift for my part... Ver mais
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Veja o que dizem as avaliações
It came with the main word missing the last letter! Type 2 diabeetu is just confusing. 😡 I didn’t notice until he unwrapped it Christmas morning.
My t-shirt was missing an entire letter on it. It doesn't make any sense now. I have reached out with several emails through their supplied email and the website both for weeks, and they have absolute... Ver mais
I ordered a concert Alice Cooper Tee, it came very quickly and the material is so nice. It fit perfectly, and very colorful. Absolutely wonderful experience. My mom was so happy to have it for the con... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We're Ricardo Seco Shop, the retailer of POD T-shirt products. We specialize in turning plain T-shirts into unique, funny, and individual creative tees with exclusive designs printed on them.
Informações de contato
880 Brooklyn Ave, 11203, Brooklyn, Estados Unidos
- support@ricardoseco.com
- ricardoseco.com
2,5
Ruim
27 avaliações
Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
With waiting and patience.
With waiting and patience.
With pressure and frustration, finally getting the cool shirt after about 8 weeks. But just in time!
Today is the concert and the shirt's premiere.
26 de março de 2026
Avaliação não solicitada
Disappointed
I purchased what was advertised as a hoodie and it turned out to be just a t-shirt. I paid for expedited shipping and item did not arrive within estimated dates. This was a valentines gift for my partner and I was just very disappointed that it was not the hoodie which is the only reason I purchased it. The quality seems good but everything was poor.
14 de fevereiro de 2026
Avaliação não solicitada
Awful quality and customer service.
Absolutely awful quality and upon requesting return and refund, I was asked to submit images of the product. After completing this request and sending various images I then failed to receive any further communication. Despicable and disgusting behaviour from a professional company. DO NOT BUY FROM THIS SITE.
9 de fevereiro de 2026
Avaliação não solicitada
SCAM SITE BEWARE!
SCAM SITE BEWARE!! It’s an Asian owned scam business. If you want to risk it at least pay by PayPal as you can lodge a dispute and get a refund when you don’t hear from them or receive the item.
15 de dezembro de 2025
Avaliação não solicitada
I paid for express shipping
I paid for express shipping. I had to WAIT A MONTH for it to come when I paid for 5 day shipping. The jacket was NOT an extra large. My kiddo can wear it and it was a GIFT FOR AN ADULT. Whoever is in charge of emails sucks. It took DAYS to respond. You guys need to do better. I'd prefer my money back over this.
26 de dezembro de 2025
Avaliação não solicitada
I have not received my package yet and…
I have not received my package yet and it was 15-days ago I ordered it.
4 de janeiro de 2026
Avaliação não solicitada
Bad quality/False advertising
The shirt was misprinted and appeared much different than advertised. It also looked/felt significantly cheaper in person. They did not respond when I requested a refund.
21 de dezembro de 2025
Avaliação não solicitada
I ordered 2 t shirts on Nov 24 and paid…
I ordered 2 t shirts on Nov 24 and paid for fast shipping and haven't received them yet. My order was made in China, which is disappointing because I thought seco was an American made brand. Probably won't order again.
28 de dezembro de 2025
Avaliação não solicitada
Order was wrong
Order was wrong. Missing part of the logo on the shirt. Reachednout a week ago and still have not received any kind of response from them
Jennifer
19 de dezembro de 2025
Avaliação não solicitada
Shirt missing a letter
Shirt was missing a letter says Diabetu instead of Diabetus
12 de dezembro de 2025
Avaliação não solicitada
BUYER BEWARE My t-shirt was missing an entire letter…
My t-shirt was missing an entire letter on it. It doesn't make any sense now. I have reached out with several emails through their supplied email and the website both for weeks, and they have absolutely 0 customer service or they are just ignoring me. Order at your own risk
2 de dezembro de 2025
Avaliação não solicitada
It came with the main word missing the…
It came with the main word missing the last letter! Type 2 diabeetu is just confusing. 😡
I didn’t notice until he unwrapped it Christmas morning.
2 de dezembro de 2025
Avaliação não solicitada
Wasn't as advertised.
Wasn't as advertised. Logo online was most of the front of the shirt. Mine was a small, very logo. Not satisfied at all. Really looked forward to wearing it. Now it's deemed for sleep use only. Won't make that mistake again.
29 de setembro de 2025
Avaliação não solicitada
Resposta de Ricardo Seco
Hi Kevin,
Thank you for your honest feedback. We are genuinely sorry to hear how disappointed you were with the shirt you received. Reading that you were looking forward to wearing it, only for it to be relegated to "sleep use only," is incredibly disappointing for us as well.
What you described is not our standard. The logo size should be prominent and match the product as advertised on our site. It sounds like there was a clear error in production with your item, and we want to make it right.
Please contact our support team at support@ricardoseco.com with your order number. We would like to send you a replacement shirt with the correct logo placement, free of charge. If you'd prefer, we can issue a full refund instead.
We sincerely apologize for this experience and hope you'll give us a chance to provide you with the product you originally wanted.
Sincerely,
The Ricardo Seco Team
Order
I ordered a hoodie and a t- shirt and I got a T-shirt and a sweatshirt not a hoodie. Thanks The company said they would make my order right so I should change my review but nothing ever happened so they still suck!!
5 de outubro de 2025
Avaliação não solicitada
Resposta de Ricardo Seco
Hi Deb,
Thank you for bringing this to our attention, and we are so sorry for the mix-up with your order. You are absolutely right - you should have received a hoodie, not a sweatshirt.
This was a fulfillment error on our part, and we want to correct it for you immediately. Please email our team at support@ricardoseco.com with your order number. We will ship the correct hoodie to you right away. There's no need to return the sweatshirt; please consider it a gift from us as an apology for the inconvenience.
We look forward to making this right for you.
Sincerely,
The Ricardo Seco Team
Very disappointed in this shirt
Very disappointed in this shirt. Was basically a big iron on decal, on a very cheap material shirt. Don’t know if you contracted this shirt to a second manufacturer? But low quality work
17 de outubro de 2025
Avaliação não solicitada
Resposta de Ricardo Seco
Dear William,
Thank you for taking the time to share your feedback. We are very sorry to hear that you were disappointed with the shirt you received and that it did not meet your expectations or our quality standards.
We take great pride in the quality of our garments and printing techniques, so it is concerning to hear your comments about the feel of the print and the fabric. This is certainly not the experience we want for our customers.
We would like to make this right. Please contact our support team directly at support@ricardoseco.com and reference your order number or this review. We would be happy to offer you a replacement shirt.
We appreciate you bringing this to our attention, as it helps us to review our processes and ensure we're delivering the best possible product.
Sincerely,
The Ricardo Seco Team
Shipment took a long time
Shipment took a long time. Also the graphic doesn't look like the picture where the edges are faded into the shirt. Looks like someone just slapped on the picture with an iron.
3 de outubro de 2025
Avaliação não solicitada
Resposta de Ricardo Seco
Hi Claudia,
Thank you for taking the time to leave your feedback. We're genuinely sorry to hear about your experience with both the shipping time and the quality of the graphic on your shirt.
We sincerely apologize that your shipment took longer than expected to arrive. More importantly, we are concerned that the product you received did not match the quality shown in our pictures. The finish you described is definitely not the standard we aim for, and we apologize for this discrepancy.
We want to make this right. Please contact us directly at support@ricardoseco.com with your order number. We would be happy to arrange a replacement for you that meets our quality standards or discuss other solutions.
Your feedback is incredibly valuable as it helps us improve. We'll be looking into this with our production and shipping teams.
Best regards,
The Ricardo Seco Team
Print quality lacking detail
The hoodie quality could be better, however the main thing that I'm upset with is the lack of quality in the print, specifically the detail of the print being vastly different from the pictures on their website, and the colors being a bit dull, the design I had ordered had flowers on it for example, and about half of each flower is just not even showing up on the hoodie I had ordered, please do better on your prints, as the price was a bit steep to begin with.
2 de outubro de 2025
Avaliação não solicitada
Resposta de Ricardo Seco
Hello Dalton,
Thank you for taking the time to leave your review and for bringing this to our attention. We are very sorry to hear that the print quality on your hoodie did not meet your expectations or the standard we promise our customers.
It's especially disappointing to learn that the detail in the flower design was missing and the colors appeared dull. This is certainly not the experience we want for anyone who purchases from us, and we sincerely apologize that the product you received did not match the quality and detail shown on our website.
We want to make this right. Please contact our customer support team at support@ricardoseco.com. We would be happy to arrange for a replacement with a print that has been personally inspected for quality.
We appreciate your feedback as it is crucial for helping us improve. We will be using your comments to review our printing and quality assurance processes to prevent this from happening in the future.
Sincerely,
The Ricardo Seco Team
Uneasy at first...
I found two shirts on Ricardo Seco and at first I was a little unsure since I had not heard of the company. But my fears were put to rest when I got my orders. Both shirts were perfect and just what I wanted. Communication was great and fast shipping. Thank you so much!
10 de setembro de 2025
Avaliação não solicitada
Resposta de Ricardo Seco
Hi Tonya,
Thank you so much for taking the time to share your experience with us on Trustpilot! We're thrilled to receive your 5-star review.
We understand that it can be uncertain trying out a new brand, and it means the world to us that you gave Ricardo Seco a chance. We are so happy to hear that we were able to put your fears to rest and that you found both shirts to be perfect and just what you wanted.
Our team works hard to ensure great communication and fast shipping, so we're delighted that you had a positive experience from start to finish.
We appreciate your support and look forward to welcoming you back again soon!
All the best,
The Ricardo Seco Team
Resposta de Ricardo Seco
Hi Rob,
Thank you for taking the time to leave a review. We're glad to hear you liked the shirt itself, but we are very sorry that the sizing was not what you expected. We understand how frustrating it is to receive an item that doesn't fit correctly.
We absolutely want to make this right for you. Please reach out to our customer support team at support@ricardoseco.com with your order number, and we will get that sorted out for you right away.
Your feedback is valuable as it helps us improve. We will be reviewing our product descriptions and size charts to ensure they are as clear as possible for future customers.
We hope we have the opportunity to get you into a shirt that you love and that fits perfectly.
All the best,
The Ricardo Seco Team
Bad print
Quick shipping and good quality t-shirt. The print on the t-shirt is really bad. The kind that would get destoryed really quickly and makes you scared of washing it. I would not recommend unless the print changed. For the price, I expected better.
1 de setembro de 2025
Avaliação não solicitada
Resposta de Ricardo Seco
Hi Marko,
Thank you for taking the time to leave a review and for your feedback on your recent order. We're glad to hear that you were happy with the quick shipping and the quality of the t-shirt fabric itself.
However, we are very sorry to hear that the print quality did not meet your expectations. The durability of our designs is incredibly important, and you should never have to worry about washing one of our products. The experience you described is certainly not the standard we aim for.
We want to make this right. Please reach out to our customer service team at support@ricardoseco.com with your order number, and we will be happy to arrange a replacement for you or discuss another solution.
We have also passed your feedback along to our production team to review our printing processes to ensure this doesn't happen again. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a 5-star experience in the future.
Best regards,
The Ricardo Seco Team
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