Appt at 8 at the collision center, didn't get an estimator until shortly after 915am. Counter associates kept insisting i should get my rental cart 1st. Why that matters, v they couldn't explain. Fina... Ver mais
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Veja o que dizem as avaliações
Car wasn’t even sanitized..... waited 20 mins to talk someone appointment was at 9:40 didn’t see someone till ten something saw ten guys standing around tho didn’t even do a complementary wash n vacuu... Ver mais
A empresa respondeu
Rick Case Volkswagen's service department really needs to get their act together. 30 days to get an appointment. Do not return phone calls and texts. Inexcusable and poor customer service. Do not have... Ver mais
We researched online first, and with the help of Janet Rivera, who took the time to explain certain details via email, we asked her to schedule an appointment. Once we got to Rick Case, the sale... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Rick Case Automotive Group. Since 1962. Car Dealerships In Florida, Georgia, and Ohio.
Informações de contato
15700 Rick Case Honda Way, 33331, Davie, Estados Unidos
- 954-840-3871
- rickcaseads@rickcase.com
- rickcase.com
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Victor Mejia is the best sales…
Victor Mejia is the best sales consultant 🙌🏽
He brought my car all the way from
Weston and he explain me every little detail about the car. He pair my phone and make sure that I understood everything about the car. He made my purchase a whole new experience. I will definitely call him for my next purchase. HE IS THE BEST SALES CONSULTANT EVER!!!! 👏🏽 Thank you Victor. 💕

Resposta da Rick Case Automotive Group
The salesman Abdul Ahad was extremely…
The salesman Abdul Ahad was extremely cordial and easy to work with. We haven't had anyone work with us with such a straight forward attitude. We gave him our price and he came back with it and we were done. It was such a great experience and we were left wondering why we didn't come here sooner. Please employ more people like Mr. Abdul.

Resposta da Rick Case Automotive Group
well done
well done. they did everything very quickly and on good terms. the professionals are immediately visible. Thank you for your work

Resposta da Rick Case Automotive Group
Frank Penzo did a fantastic job
Frank Penzo did a fantastic job. I called in and he set me up with an appointment to fit my schedule. When I came in he found the best discount available and checked for any recalls. The team did a great job on my vehicle. Supper professional! Thanks Frank!

Resposta da Rick Case Automotive Group
A huge thank you to everyone at Rick…
A huge thank you to everyone at Rick Case Volkswagen of Weston - Mike, Daniel, and Juan on their efforts in me purchasing my Jetta. Love everyone at Rick Case and I wouldn’t go anywhere else and I’m sending everyone to Rick Case

Resposta da Rick Case Automotive Group
Excellent
Tony has been our contact for maintenance for many years he has gone out of his way to make sure we would get the best service possible this is why although we have moved from Weston we still bring our car to Rick Case for scheduled service.

Resposta da Rick Case Automotive Group
Great customer service
Great customer service, I was greeted as soon as I entered the drive port I was given detailed options on servicing my car. I’m very satisfied from every aspect of my visit dealing with my car.

Resposta da Rick Case Automotive Group
Truly amazing service and experience…
Truly amazing service and experience from beginning to end. My sales representative opened the sales process perfectly. He showed me every car I was interested in and explained every feature they had. Every question I had was answered accurately. The test drive went really smoothly. Afterwards, I was helped not only by my sales representative but also the sales manager, and other sales representatives who came to speak with me while I waited to sign paperwork. It was a very friendly experience. The financing representative then closed and answered any last second questions I might have. Overall, my sales representative was extremely helpful. It didn’t feel like a forced sale, it was more like helping me choose a vehicle I would really enjoy. He stayed all the way until I left by showing me how the keyless system worked. He additionally explained everything from car wash service, tint service, and etc., so I can get the most of my purchase. It was a fun time at Rick Case. I’ll be back.

Resposta da Rick Case Automotive Group
Albert Ortiz was amazing in helping me…
Albert Ortiz was amazing in helping me pick out the perfect car and working hard to negotiate the price we wanted. Albert was kind, honest, polite, patient and truly cared about making sure I was happy with the purchase. He made you feel like family and helped guide me through the entire process from start to finish. I never felt pressured Into buying the car or settling for anything I was unsure of. My experience at Honda exceeded my expectations thanks to Albert Ortiz and Paul Browne the manager. I would do business again with Albert and recommend anyone looking for a Honda to see Albert Ortiz!

Resposta da Rick Case Automotive Group
Awesome service from beginning to end…
Awesome service from beginning to end by Gonzalo

Resposta da Rick Case Automotive Group
Always Willing to Help
Always helpful and make sure they meet your needs.

Resposta da Rick Case Automotive Group
Long time Rick Case customer
Long time Rick Case customer. Duane in service is always such a joy. Highly recommend this dealership.

Resposta da Rick Case Automotive Group
Got exactly what I wanted and fast
I was in an out with a new car and all smiles. Thank you Franklin

Resposta da Rick Case Automotive Group
Great service all of them went beyond…
Great service all of them went beyond their duty to assist

Resposta da Rick Case Automotive Group
This is the second time we buy a new…
This is the second time we buy a new car. We where in the area several months ago to see CRVs . We where back in the area Saturday evening and decided to stop back in. Our salesman Pedro Oslan was awesome took the time to show us many CRVs . It was around 7:45 pm - 9pm and we had not eaten dinner he was very concerned and found us snacks and went above and beyond to get us donuts, that’s was amazing we where very impressed. The finance manager Eduardo Beato was so very mice and down to earth he made the experience great. We will return in the future to purchase another car, the experience here was fantastic and would recommend the dealer to friends and family.

Resposta da Rick Case Automotive Group
I’m not happy with the service
First I didn’t use offensive words but I was very upset. I got there because my car was showing a light and I didn’t know the meaning. The person who asked my name, also asked if I purchased the car there and then told me they didn’t have a mechanic available because I didn’t have an appointment. Then a lady came and said basically the same thing. I went inside and complained to the manager. Then Walter Chavez helped me and the car was serviced. I truly think he is a good employee but the other two are not and don’t care, they basically assaulted me. When I was told car was ready, I paid and left. I drove two miles and my car showed me loss pressure, even when I was told they rotate tires with maintenance. Can I please get an appointment for tomorrow early so they can check my car?

Resposta da Rick Case Automotive Group
The salesperson John Cable was every…
The salesperson John Cable was every helpful he got us a great deal and the financial officer help me with the monthly payments. I will sent my friends over to by a car.pp

Resposta da Rick Case Automotive Group
Kevin Rodriguez was amazing amd…
Kevin Rodriguez was amazing amd everyone that helped us was great!The finance manager was amaZing

Resposta da Rick Case Automotive Group
I went to the dealership to get a oil change do a fix
I went to the dealership to get a service by Conmar. He was amazing. I needed to fix the splash protector of my car and he took care of my car. He went as far as showing me the damage and I was well informed of how to prevent any future problems. The mechanic that was there, mr.woodstock, was very helpful as well. Both very professional and thorough with all inspections.
Great experience, will definitely going back to request them again!

Resposta da Rick Case Automotive Group
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