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RideTo Avaliações 3.193

O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The instructors at Black Top were amazing, always made sure that I was hydrated in the hot weather, gave clear instructions to help me navigate the bike as well as techniques I can use to help myself.... Ver mais

Avaliado com 5 de um total de 5 estrelas

Big shout out to Tony, our instructor on the day. As someone who had never ridden a manual motorbike before, he knew exactly how to get the best out of me and built my confidence up massively th... Ver mais

Avaliado com 5 de um total de 5 estrelas

I used the excelerate riding school in Mytchett and I can't fault them enough..I had a really bad experience with my local riding school and mytchett could fit me in where my previous just strung me... Ver mais

Avaliado com 1 de um total de 5 estrelas

The booking and handling of booking is a shambles. I booked, paid and told my booking wasn't available. Requested another date. Only to find out day before the payment timed out. Would have been nice... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Auto escola

Escrito pela empresa

RideTo | The UK's #1 platform for learner motorcyclists. Making it safer and easier to experience the joy of 2 wheels. RideTo is the leading UK platform dedicated to motorcycle training, specialising in Motorcycle CBT Courses and Full Motorcycle Licence training. We offer a seamless and safe learning experience that has successfully booked over 1 million hours of motorcycle training for our customers. At RideTo, we equip new and aspiring motorcyclists with the necessary skills to enjoy the thrill of two wheels confidently. Explore our Store for exclusive gear and resources like the New Rider Journal. Whether you're starting with a CBT or advancing to a full licence, RideTo is your trusted partner in the journey towards motorcycle freedom.

Peace Of Mind Guarantee

We'll Pay For More Training If You Need It*

We'll Pay For More Training If You Need It*
With the Peace of Mind Policy: RideTo pay for the second day of CBT training if you do not complete the course on day 1. It covers you for not completing the course if you fail due to issues such as balance, clutch control and steering. Purchase anytime before your CBT course starts. T&Cs apply.

Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 93% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

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Avaliado com 1 de um total de 5 estrelas

If I could put 0 I would

If I could put 0 I would.
They advertise dates that are not even available. I had booked a test for my son and then recieved an email saying it was not longer available. So I booked another date that showed available. I then recieved another email saying it's no longer available. I then emailed my concerns. I also then received an another email saying that the Hatfield site I was picking up had no 50cc mopeds available for training and to pick another site. So I picked another site which is a 45 minute drive from me and booked. I then emailed to ask for confirmation as I didn't receive any and I then received another email asking if my son has gloves and a suitable jacket to wear as this new site I had chosen doesn't provide them to which I responded no as I was told it was provided!
Just seems like a scam company to me.
I have sent multiple emails and have delayed responses. I have even asked to be called and no one has called me.

28 de abril de 2026
Avaliação não solicitada
logotipo da RideTo

Resposta da RideTo

Hi Zoe,

We are really sorry that we were unable to find a date that worked for you.

The different schools and instructors that we partner with set their own course fees, as well as bike hire options and kit provisions. The information for each site is shown on the CBT booking page.

Whilst non instant-book calendars are not live, we do endeavour to secure your course booking as soon as possible, and the team is always happy to help do this, if you don't want to use the rebooking links provided. We also have some instantly bookable sites, which mean that we don't have to wait for the instructor to confirm the booking, and the date can be secured straight away.

We apologise for any delay in getting back to you - we are a small team. But, we ensure that customer emails are replied to within a maximum of 24 hours. Our live chat is also available 7 days a week for more urgent enquiries.

If the team can help you to secure a new booking, please do just let us know, and we can take a look into this for you.

Best wishes,

Jess
Team RideTo

Avaliado com 1 de um total de 5 estrelas

It’s the worse company to apply for…

It’s the worse company to apply for CBT. It’s money laundering. They use legal thresholds to not give you the license. If you want a test rather than a training, go for it

19 de abril de 2026
Avaliação não solicitada
logotipo da RideTo

Resposta da RideTo

Hi Salmanul,

We are sorry to hear that you were unable to complete the CBT course.

As explained in our emails, and in the instructor's report of the day, they were unable to take you out onto the road due to a lack of Highway Code knowledge.

As stated in the terms and conditions accepted at the time of booking the course, you must attend with a working knowledge of UK road rules. The instructor will check that you have a sufficient grasp of the Highway Code to safely complete road riding element of training.

If we can be of any more help, don't hesitate to reach out to the team.

Best wishes,

Jess
RideTo

Avaliado com 5 de um total de 5 estrelas

Hassle free

The booking process is being streamlined by ride to is nice. Easy to book and feel hassle free.

22 de abril de 2026
Avaliado com 1 de um total de 5 estrelas

I previously left a review about my…

I previously left a review about my experience at a CBT test centre in Barnet on ReviewCentre, but it was removed, which I find concerning.

I have renewed my CBT three times before, and I have never experienced this kind of behaviour. This time, however, my experience was very disappointing. The instructor’s attitude felt unprofessional at times, including inappropriate jokes and what seemed like unnecessary reasons to fail candidates during the assessment.

The overall process felt overly strict and inconsistent with what I have experienced in previous CBT renewals. After reading other reviews, I also noticed similar concerns raised by others, which makes me question the fairness and transparency of the assessment.

Overall, I had a very negative experience with this centre this year, and I hope improvements are made so that future candidates are treated more fairly and professionally.

24 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

You can get scammed as well by this…

You can get scammed as well by this RideTo Peace of Mind membership/add-on policy. Please be careful and do your research before purchasing this add-on.

In my experience, it is not reliable. I had a very bad experience with RideTo Peace of Mind.

They may give many reasons to refuse a rebooking, and in my case I was not able to get a rebooking after my CBT training.

Please make sure you read the policy properly before you buy it.

21 de abril de 2026
Avaliação não solicitada
logotipo da RideTo

Resposta da RideTo

Hi Pisaro,

We are sorry that we were unable to approve the Peace of Mind policy on this occasion.

As stated in our booking terms, there are certain exemptions to the policy, such as dangerous driving due to lack of understanding or implementation of the Highway code.

If we can help you to arrange some further training, please reach out to the team. We are keen to support your journey onto two wheels.

Best wishes,

Jess
Team RideTo

Avaliado com 5 de um total de 5 estrelas

Everything was perfect

Everything was perfect. The instructor, Oliver Ward, was such a chill guy and a great teacher. All the instructions he gave me were easy to process and he gave me a lot more confidence. Couldn’t have found a better place to be doing the CBT for. I will be recommending it to others who are planning on doing theirs too. Thanks a lot to the company and again to Oliver.

20 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

BE CAREFUL

I booked my CBT through RideTo because they advertise that they partner with reputable training schools and give riders peace of mind when choosing where to train. Unfortunately, my experience was the complete opposite.

The training school I was sent to appeared very new and came across as quite unprofessional. The training environment didn’t feel organised, and the overall experience was far below what I expected when booking through a platform that claims to carefully select respectable schools.

The course was also stopped very early without giving me enough time during the day to properly develop the skills that CBT training is supposed to teach. Instead of receiving a full day of instruction and practice, I was told I could not continue and would need to rebook.

When you book through a service like RideTo, you expect a certain level of quality and professionalism from the training providers they partner with. Unfortunately, that standard was not met in my case.

I would strongly advise others to research the specific training school you are being sent to before booking through RideTo, as the experience may not reflect the level of quality that is advertised.

7 de abril de 2026
Avaliação não solicitada
logotipo da RideTo

Resposta da RideTo

Hi Heavar,

We are sorry to hear that you were unable to complete the CBT course. We understand how disappointing this must have been.

As we have outlined over email, the CBT course is designed to be progressive. This means that a rider must complete each element of the course to the DVSA required standard before they are able to move on to the next.

Instructors are not able to allow riders to continue if those standards aren’t demonstrated, as this would be unsafe.

If we can be of any more help with your journey onto two wheels, please don't hesitate to get in touch with the team.

Best wishes,

Jess
Team RideTo

Avaliado com 1 de um total de 5 estrelas

I had a very bad experience with this…

I had a very bad experience with this company.

From the beginning, it was clear that they were not interested in helping me at all. Despite paying for the CBT training, I was not even given a fair chance to complete the course or reach the road riding stage.

The instructor made excuses and refused to let me continue, even though I was capable and had previous driving experience. It felt completely unfair compared to others in the group.

I paid for a full service, but did not receive what I paid for. There was no proper support, no clear explanation, and no effort to help me improve or continue the training.

This experience was extremely disappointing and unprofessional. I strongly feel that my time and money were wasted.

I would not recommend this place to anyone.

17 de abril de 2026
Avaliação não solicitada
logotipo da RideTo

Resposta da RideTo

Hello,

We are sorry that you were unable to complete the CBT training.

From the training school's report, you were unable to demonstrate an understanding of highway code, or to follow instructions on the day. They were therefore unable to progress for safety reasons.

If we can offer more information on this, please reach out to the team, who would be happy to help.

Best wishes,

Jess
Team RideTo

Avaliado com 5 de um total de 5 estrelas

Smashing

Jorge, at the Hertford branch was absolutely brilliant, full of knowledge and passion, really makes sure your safe on bikes and even gets habits out of your riding style

17 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant day learnt a lot…

Absolutely brilliant day learnt a lot of stuff I did not no before my instructor was called Craig and he talked us through everything and took his time and got us the pass I am defo going back to learn how to ride bigger bikes now

15 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great experience!

The instructor was really patient and clear, made sure to give me helpful insights to ride correctly. Im 17 and have never ridden a motorcycle so i was scared at first but it all went amazing!
Definitely recommend!!

14 de abril de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great instructors

Great instructors. Helpful, thorough and patient with first time riders. Would highly recommend. Look forward to doing my full licence with them.

11 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Thanks for the response

Thanks for the response, but this highlights the real issue.

I requested a change within minutes of booking, so this wasn’t about lack of notice or last-minute cancellation. Despite that, there was still no flexibility at all.

That means once you’ve paid, even immediately, you’re locked in with no support or understanding from the company.

From a customer perspective, that’s extremely rigid and not what you’d expect from a service like this.

I wouldn’t recommend using them unless you’re absolutely certain you’ll never need to make even the smallest change.

10 de abril de 2026
Avaliação não solicitada

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