SCAMMERS
Their bikes aren’t just garbage — they’re worthless scam trash, “supported” by a crew so clueless, dishonest, and incompetent it’s genuinely unbelievable they call this a business. Hopefully soon thats gonna change. They advertised 50 miles of range, yet the battery barely squeezes out 15 miles on a full charge. That’s not a small issue — that’s fraud, outright.
And their customer service? It’s not customer service at all. It’s nothing but stalling, lies, and brain-dead excuses that contradict their Previous nonsensical explanations and their own documentation. They take weeks between responses, and when they finally answer, it’s usually the same Nonsensical question they already asked multiple times, like they didn’t bother to read a single word you sent. The responses are so irrelevant and nonsensical It feels like you're talking to a bot that just had a stroke.
After wasting over four months of my time, ignoring the irrefutable proof I sent them again and again, fully knowing the battery was defective and that refusing to replace it was illegal, they still had the nerve to try to charge me $100 for a replacement.
They were fully aware the battery was defective. They were fully aware it violated their warranty. They were fully aware they were breaking the law. And instead of fixing their own defective product, they tried to shake me down for money and then vanished, refusing to answer emails or chat messages ever again like the Pathetic worthless scamming cowards they are.
Ridstar isn’t just a “bad company.” It’s a bottom-of-the-barrel scam operation with a website. Its run by people who have zero integrity, zero accountability, and zero respect for their customers or the law. They lie about their junk products, refuse lawful warranty service, contradict themselves, ignore evidence, disappear when confronted, and hope you’ll eventually give up so they never have to honor anything.
Avoid this company like a toxic hazard.
Their bikes are cheap heaps of garbage.
Their warranty is a lie.
Their “support team” is nothing but time-wasting, disrespectful, dishonest, pathetic scamming, amateurs who ghost you the second they’re caught in there lies.