J'avais besoin d'un tissu de manière urgente, je voulais le recevoir sous 24 heures dans l’idéal. J'ai contacté le service client lundi matin, en fin de matinée, il avait déjà traité ma commande... Ver mais
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Veja o que dizem as avaliações
De geleverde materialen zijn super, de levering ook. Helaas was een product niet (volledig) aanwezig en werd er zonder creditnota geld teruggestort. In de toekomst zal ik daarom alleen op rekening... Ver mais
A empresa respondeu
Alles bestens, schneller Versand. Farben sind allerdings überwiegend gedeckt. Mehr Rottöne wären super. Oden man könnte wählen zwischen: farben für männliche oder weibliche Kleidung.
Something went wrong with the payment at first, after getting in contact, they fixed the problem and responded quickly to the issue. After getting the order ready, they ran into an shortage in product... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Rijs Textiles does online sales in fabrics and haberdasheries to individuals and businesses throughout Europe. Fabrics can be ordered per meter, with a minimum of 0.5 meter. Starting at 6 meter per product and with a minimum order of 200 euro, it is possible to order at the fabric wholesale. Haberdasheries are also for sale per package, at a beneficial rate. Read more on rijstextiles.com
Informações de contato
Docklands 1, 5026 SL, Tilburg, Holanda
- 31137370133
- support@rijstextiles.com
- rijstextiles.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Achat de 2 box surprise
Achat de 2 box surprise. Les couleurs sont variées et très sympas et la qualité des tissus est top
Very good quality versus price
Very good quality versus price. Very easy to use website.
Choice of fabrics available
Choice of fabrics available, explanations, how quick customer service gets back to you focusing on solutions
This time shipping was extremely fast…
This time shipping was extremely fast :-)
Couleurs magnifiques et tissus toujours…
Couleurs magnifiques et tissus toujours de bonne qualité !
Toller und unkomplizierter Service
Toller und unkomplizierter Service! Schnelle Lieferung
Alles gut gelaufen
Quick delivery
The goods were delivered enormously quickly. When there was a material missing we agreed easily on a solution. The materials are gorgeous. Just big thanks :)
Vlugge levering
J ai commandé 2 fois déjà chez eux
J ai commandé 2 fois déjà chez eux. Les boîtes surprises de jersey, wellness, jogging, bord cote
Qualité prix très très bien. Les jerseys sont de très bonnes qualités
Je recommande sans hésiter
Le tissu est d'une qualité incroyable…
Le tissu est d'une qualité incroyable et la livraison est rapide 👍🏽 je recommanderais souvent sur ce site .merci
Tolle Qualität
Ich habe das 1.Mal bestellt und bin von der Qualität begeistert.
Ich habe einen Jeansstoff und 2 Strickstoffe bestellt,fühlen sich sehr angenehm an und lassen sich prima verarbeiten.
Ich habe bestimmt nicht das letzte Mal bestellt
HAPPY TO GRAB YOUR MONEY BUT NOT REFUND WHEN IT GOES WRONG
Placed my first order with them beginning of November and all was fine. Placed a subsequent larger order on the 26th November and it just went wrong from there… twice it was rejected at customs and I had to constantly chase for any help.. none was offered freely. Constantly being brushed off with comments about having to wait to find out why it was rejected (the first order went through fine 🤷🏼♀️) after 2 weeks of chasing they said I could cancel and have a refund, which I emailed and asked for on the 9th December, to which they replied that they had sent the parcel instead. 10th December I had a request from DPD to pay £57 in customs fees which I paid immediately (I was hopeful at this point) and that was the last of it. Since the 10th nothing has happened with the parcel.. I’ve spoken with DPD numerous times and they have all confirmed that it never left the Netherlands. Having emailed RIJS numerous times I am continually being brushed off with oh we’re waiting for DPD. I spoke with DPD again yesterday whom confirmed yet again that the Parcel NEVER left the Netherlands and is classed as lost. RIJS are not accepting this and are not willing to refund me anything until DPD get back to them! I’ve been chasing this for over 10 days!! And if they just cancelled and refunded me on the 9th as per my email request, I now wouldn’t be nearly £300 out of pocket right before Christmas.
I would not recommend dealing with this company if you want swift and helpful Customer service.
Just another company that cares more about getting your money and not helping when there is a problem.

Resposta da Rijstextiles B.V.
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