Dire customer service. Poor quality reproduction parts and worryingly badly reconditioned parts. As someone who's known and dealt with Rimmer Bros for more than 30 years, it was not like this in the o... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Order came in good time with one part the wrong size. First email tgey claimed i had never had such a part. Sent copy invoice and resonse was that order was done by website not buy us!? Invoiced from... Ver mais
Absolutely poor Service. Called to make a parts enquiry. They explained their resources could not identify the product code (for this extremely common) part. I said “no worries…” but could they raise... Ver mais
Rimmer Brothers make the impossible possible. For all of those obsolete Rover parts, (other marques catered for too, MG, Jaguar, Triumph & Land Rover) you can normally find them at Rimmer Brothers. I... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We specialise in Parts, Spare and Accessories for Triumph, MG, Rover, Mini, Morris Minor, Austin Healey, MX5, Land Rover, Range Rover and Jaguar.
Informações de contato
Triumph House, Sleaford Road, Bracebridge Heath, LN4 2NA, Lincoln, Reino Unido
- +44 1522 568000
- sales@rimmerbros.com
- rimmerbros.com
2,3
Ruim
166 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Won't use again
I ordered some small bolts online, the page said amount 10 for £9.14 plus vat. I received one. i phoned to see where the rest was but was told the price was for one. so i paid £11.56 for one bolt about 1 1/2" long.
I could have returned but they charge admin fees min £5 and they don't refund postage, it wasn't worth it.
25 de novembro de 2014
Avaliação não solicitada
Resposta da Rimmer Bros
This is not an accurate review, We do not authorise Trustpilot to publish reviews for Rimmer Bros instead we invite you to view our official review site http://www.shopzilla.co.uk/rimmer-bros/213670/store-reviews/
K Bennett clearly misunderstood the quantity required shown on our website and in our catalogues. In keeping with automotive cataloguing world wide we show as a guide to ordering the number of bolts, nuts etc fitted to the vehicle. There is a guide to this on our website here http://www.rimmerbros.co.uk/content--name-Parts-Information and in the front of all our catalogues. We sell parts individually so our website will show there are for example 4 wheels required for the car but we do not make you purchase 4 wheels to replace just a single wheel, we sell the wheels individually, the same is true of nuts and bolts. Additionally we only charge a handling fee if goods are returned outside the 14 day distance selling period and a full refund is required. As an added benefit we allow our customers to return unwanted parts up to 28 days after they receive the parts and to offset the full value against future purchases. This information is printed on the reverse of our invoices and is on our website here https://www.rimmerbros.co.uk/content--name-Returns.
For a more balanced view see our official review and ratings on http://www.shopzilla.co.uk/rimmer-bros/213670/store-reviews/
Fantastic service and products
I had been looking at the Jaguar XFR diffuser for some time and finally placed the order with Rimmer Bros but before i did i needed to check that it would fit the car in question. The telephone service and attitude of the chap i spoke to couldn't have been better. I also asked about some touch up paint and was directed to the correct colour immediately based on the extensive knowledge of the operator.
A great company with next day delivery options if you are in a bind. I will definitely be using them again.
29 de outubro de 2014
Avaliação não solicitada
Resposta da Rimmer Bros
Thank you for the feedback Jeremy, however we do not authorise Trustpilot to publish reviews for Rimmer Bros instead we invite you to view our official review site http://www.shopzilla.co.uk/rimmer-bros/213670/store-reviews/
Mi tienda Favorita para mi triumph spitfire 1500
les compre recambios para mi triumph spitfire 1500,y muy bien ,me informaron antes por corrfeo electrico,,el transporte tambien muy bien,he hecho una compra,y solo puedo decir que elogios
27 de janeiro de 2013
Avaliação não solicitada
Resposta da Rimmer Bros
Thank you for the feedback Robert, however we do not authorise Trustpilot to publish reviews for Rimmer Bros instead we invite you to view our official review site http://www.shopzilla.co.uk/rimmer-bros/213670/store-reviews/
nice check out and fast delivery
first time using the site and after receiving the goods quickly was very pleased easy check out and excellent packaging on the item i received thank you
6 de março de 2012
Avaliação não solicitada
Resposta da Rimmer Bros
Thank you for the feedback Chris, however we do not authorise Trustpilot to publish reviews for Rimmer Bros instead we invite you to view our official review site http://www.shopzilla.co.uk/rimmer-bros/213670/store-reviews/
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.