The Ringley Group Avaliações 

753
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Claire from Ringley has been incredibly helpful for us in the process of selling our apartment in Bayscape. She helped provide documentation to our solicitors and liased with concierge regarding mete... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A mega huge thanks to Christopher at night concierge from Wimbledon Stadia Development for staying for handover and beyond. Taking ownership and handling like a pro the situation with the water supply... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A huge thank you to Donta at Prospect Place for finding me a more convenient car parking space while mine is out of action. There was a delay at first due to email problems but as soon as he picked it... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Do not use! For fear of retaliation I am using an anonymous account. Huge service charges, lack of transparency in terms of budgets - when I queried several items on their charges and fees they backt... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Companhia gestora de propriedade
  2. Consultora de imóveis

Escrito pela empresa

Ringley is an independent, award-winning, privately owned business specialising in residential property, with over 20 years’ experience and 10,000 homes under management.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

753 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 88% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(753)

148 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Dan the handy man is always around and…

Dan thr handy man is always around and quick, extremely helpful, he did paint all the ceiling and sorted the leaks, always help when ever needed, also lent us a dehumidifier to help clear the damp in the apartment.
Thanks

14 de agosto de 2025
Avaliação não solicitada
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Resposta da The Ringley Group

It is great to read about the work Dan is doing at site to help the residents, thank you for your five star review

Avaliado com 5 de um total de 5 estrelas

Excellent team in prospect place and…

Excellent team in prospect place and great overall. They really helped us with all the cladding issues and run the estate better than anyone else has in years. It clean, well maintained and staff are responsive. Particular shout out to the night security team, the cleaners and the gardeners who all do an excellent job

14 de outubro de 2025
Avaliação não solicitada
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Resposta da The Ringley Group

Thank you for leaving a five star review for the whole team at Prospect Place

Avaliado com 5 de um total de 5 estrelas

Ringley Prospect Place

I would like to highly commend all the staff at Ringley working at Prospect Place Cardiff .In particular Suzanne , Lindsay and Donta of Ringley of whom provide high levels of professionalism towards MDT Electrical .Working alongside the individuals mentioned makes our job in providing all aspect of maintenance work at Prospect Place extremely easier .Thank you to all at Ringley

14 de outubro de 2025
Avaliação não solicitada
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Resposta da The Ringley Group

Thank you for taking the time to leave the team a review based on your experience of working with them

Avaliado com 5 de um total de 5 estrelas

Can I say what a great group of staff…

Can I say what a great group of staff these guys have at prospect place in Cardiff, they go above and beyond with any problem that occurs 100% better than the others I’ve dealt with
Thank you Lindsey and Suzanne

13 de outubro de 2025
Avaliação não solicitada
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Resposta da The Ringley Group

Thank you for leaving Suzanne and Lindsey a five star review

Avaliado com 5 de um total de 5 estrelas

Outstanding Service from Mustafa Ali for Over 12 Years

I’ve had a property managed prospect place for over 12 years, and Mustafa Ali has been absolutely amazing throughout. He’s always professional, helpful, and quick to resolve any issues. Excellent communication and genuine care for clients — truly a pleasure to deal with. Highly recommended!

13 de outubro de 2025
Avaliação não solicitada
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Resposta da The Ringley Group

Great to read your five star review for Mustafa, thank you for taking the time to leave him a review

Avaliado com 5 de um total de 5 estrelas

Ringleys .. keep the good work 👍

I believe Ringley’s group working at prospect place are very professional, trustworthy and providing their services with care and passion. They are keen on helping tenants and leaseholders and providing a relaxing environment. Their cutting short unnecessary expenses to reduce our management costs is well noticed. The staff at the concierge are always available and address any problems we encounter with patience and smile. I still remember that incident when I lost my wallet one night and the night shift ( was Mr. Mustafa ) helped me search for it, and retrieve it. All I can say guys thank you and keep the good work 👍

13 de outubro de 2025
Avaliação não solicitada
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Resposta da The Ringley Group

Good morning Hani

Thank you for taking the time to leave us a five star review for us as a company but also for highlighting Mustafa for the assistance which he provided you whilst on his nightshift.

Avaliado com 5 de um total de 5 estrelas

Mustafa Ali

Solve problems

8 de outubro de 2025
Avaliação não solicitada
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Resposta da The Ringley Group

Thank you for leaving Mustafa a five star review, it is great to know that he is able to assist with problem solving at site

Avaliado com 5 de um total de 5 estrelas

Joseph in conceirge

Joseph in the conceirge is so helpful and is always there with a big smile. He’s gone out of his way to help me after I couldn’t find my parcels, always a pleasure to speak to

13 de outubro de 2025
Avaliação não solicitada
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Resposta da The Ringley Group

Thank you for taking the time to leave Joseph a five star review. It has been great to read your review for him this morning.

Avaliado com 5 de um total de 5 estrelas

Best employee, Joseph O'Brien, Consierge …

My experience with Ringley is great because ofJoseph O'brien, from Consierge,he makes all the problems we have disappear, with the way he deals with everything, calm, friendly and efficiently. He has gone above and beyond since he first started, but not sure when that was so made up my date. Asset to this company, we all agree

13 de julho de 2025
Avaliação não solicitada
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Resposta da The Ringley Group

It is great to read your five star review for Joseph, thank you for leaving him such great feedback.

Avaliado com 5 de um total de 5 estrelas

Dan came and sorted my extractor fan…

Dan came and sorted my extractor fan after I had a leak from the flat above. Very helpful and professional. Sorted everything out very quickly

13 de outubro de 2025
Avaliação não solicitada
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Resposta da The Ringley Group

Great to hear that Dan was able to assist with the leak from the property above

Avaliado com 5 de um total de 5 estrelas

Dan was always on hand when needed.

Dan was always on hand when we needed him, it’s good to know you’ve got someone who can jump on things when need, bathroom leak, fridge, re doing our bath sealant, top guy.

31 de agosto de 2025
Avaliação não solicitada
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Resposta da The Ringley Group

Thank you for leaving Dan a five star review, it is great to read about the work he is doing around your development

Avaliado com 5 de um total de 5 estrelas

Efficient maintenance team

Dan was very quick to diagnose the leak in my flat. He contacted weatherguard and the problem was resolved within a few days

24 de setembro de 2025
Avaliação não solicitada
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Resposta da The Ringley Group

Great to read your feedback for Dan, thank you for recognising his hard work

Avaliado com 5 de um total de 5 estrelas

Dan was extremely helpful when there…

Dan was extremely helpful when there was a leak in my apartment. He acted immediately & did everything possible to stop the leak & fix the issue. Responded efficiently & in timely manner.

1 de setembro de 2025
Avaliação não solicitada
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Resposta da The Ringley Group

It is great to hear that Dan was able to help resolve the leak in your property in a timely manner.

Avaliado com 5 de um total de 5 estrelas

Helped with a leak and also a loose radiator.

Dan from the maintenance team at Prospect Place has been a great help. We have a leak and he gave us some good advice for a temporary fix, until a proper fix can be sorted. He also spotted a problem with a lose wire and fitting on a radiator and fixed that whilst he was there so that it is secure.

17 de setembro de 2025
Avaliação não solicitada
logotipo da The Ringley Group

Resposta da The Ringley Group

Having Dan onsite in the maintenance team enables him to assist yourself and your fellow residents efficiently and help resolve issues like the ones which you faced. Thank you for taking the time to leave him a five star review.

Avaliado com 5 de um total de 5 estrelas

Helpful Staff

Joanne was very helpful answering my questions during my move in!

1 de outubro de 2025
Avaliação não solicitada
logotipo da The Ringley Group

Resposta da The Ringley Group

It is great to hear that Joanne was able to assist with your move

Avaliado com 5 de um total de 5 estrelas

Great help

Nusha has been great help during my tenancy.

3 de outubro de 2025
Avaliação não solicitada
logotipo da The Ringley Group

Resposta da The Ringley Group

Thank you for taking the time to recognise Nusha for the service she provided

Avaliado com 5 de um total de 5 estrelas

I have been a tenant with my partener…

I have been a tenant with my partener in a flat in Hunslet House over a year. We recently moved out but we were really happy with the flat and management. The process went smoothly from the beginning until the very last day when we handed the keys over.
Thank you Nusha and Steve for all your help and support during the contract.
I wish you all the best and are greatful for going above and beyond to answer promptly each time.

30 de setembro de 2025
Avaliação não solicitada
logotipo da The Ringley Group

Resposta da The Ringley Group

Thank you for taking the time to provide feedback based on your experience with Nusha and Steve

Avaliado com 1 de um total de 5 estrelas

Residents Carry the Burden, Ringley Collects the Fees

I think the other residents of Union Park have already explained in great detail what kind of company Ringley is.

Therefore, I will only say this: please avoid them at all costs if you don’t want to pay for a company whose only “service” is shifting the burden onto the residents, as that is the easiest way for them to get money. No transparency, no information—only requests and blame.

30 de setembro de 2025
Avaliação não solicitada
logotipo da The Ringley Group

Resposta da The Ringley Group

Dear Leaseholder,
Thank you for being part of the Union Park community during what we know is a very difficult time. We also want to thank those who have paid all contributions to date, sadly many have not. Currently, 155 out of 253 leaseholders have not yet paid their contributions to the ManCo. Without these funds, the ManCo cannot continue to take the actions required to protect everyone’s interests.
Independent experts have now confirmed serious defects in the buildings, despite Building Control having originally approved them. With the developer in administration and the freeholder’s position uncertain, responsibility has fallen on leaseholders to act together.
LB Hillingdon initially promised to cover the waking watch costs, but has since said it intends to recover them through litigation. At the same time, the BLP Warranty provider is delaying claims, even though more than £15m of works are required. This has left Union Park homes currently unsellable, with owners facing enormous stress and uncertainty.
The Residents Management Company “ManCo” exists solely to protect leaseholders’ interests—but it is funded only by service charges and members’ contributions. Thanks to the support of many leaseholders, the ManCo has already secured expert evidence, preserved BLP claims, and issued notice against the administrator.
To keep moving forward, everyone’s support is needed. Unfortunately, some contributions remain unpaid. Without these funds, the ManCo cannot continue the progress that benefits all leaseholders.
The next steps are to:
• Push forward the BLP Warranty Claim, which offers the greatest chance of recovery.
• Secure £1.1m from the administrator to create a fighting fund.
Further claims, such as Remediation Orders, may follow in due course, but the warranty claim must come first.
We would be happy to meet with you to discuss any concerns you may have. We’re also very interested in hearing from leaseholders about any ideas to help make the process of contributions quicker and smoother for everyone. Your input really makes a difference!

For the leaseholders that are in arrears, please let us know when you are able to make your contribution, and if needed, we can help you approach your mortgage provider for support.
Union Park can only move forward if we do so together, and your support is essential to achieving the outcomes we all need.

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