risegardens.com Avaliações 

I have been a customer for years. No problems until recently. My order never got fulfilled. Communication was terrible, obviously all AI. Noone could answer any of my questions or resolve my issue. I wondered if the company was still operational. I am considering buying a different garden system. I can't imagine going through this again.

I paid for an annual Rise Gardens membership, but the company has completely failed to fulfill its end of the agreement. They recently cancelled my membership unilaterally because they claimed they could not fulfill my subscription order.

As an apology for a missed season box, they issued me 6 free pods, but their system is now forcing me to pay a shipping fee just to receive them. Worse, they put my account on a "pause" and are withholding the final box that I am owed.

Customer service has been absolutely terrible—emails go completely ignored and they do not respond to inquiries. They took my money upfront for a year-long service and have now cut off communication without delivering the goods I paid for. I like the garden itself but avoid the subscription models.

I ordered a rise 2 extension September 2025. I've contacted support 4 times. At first Rise said my extension would not be ready until January. Contacted them in March, June and October 2026. I was told they were having logistics issues and it will be arriving soon. This company is going out of business and I should forget about my money.

Rise Garden's does not deliver any product. Everything is always on backorder and their membership is an absolute joke. I have outstanding membership box from April and July, and it is now October. If you reach out to them, expect either a generic response or none at all. They effectively have no customer service. I would recommend to stay away from them. Look them up on Reddit or BBB and you will see this is a wide spread problem.

Months have gone by without any orders filled. Tired of waiting for product. Buying my own supplies elsewhere.

I would give less than 1 star if I could. I have been waiting for 10 months for my order. I have been given excuse after excuse and been told more than once it will ship soon. If this company isn't a scam, it is incredibly poorly run. Now trying to fight to get a refund.

My orders have not been fully filled for the last year. Support keeps telling me that they will be filled soon, but it never happens. No refunds either. Very disappointed.

Ordered in March, processed in July, delivered at end of september....no apologies, no extra items for the wait...terrible...have to go through 3rd party for everything now.

I have been inquiring about an order I placed in 08/2026 for some seed pods. I still have not received them as of today 09/25/2026. I have been in a complaint loop for several days, they keep asking for my issue and order #. I have provided this many many times and the brilliant AI computer is not capable of seeing the previous messages so keeps asking for my issue. My main issue is dealing with AI. I feel any company that uses AI for their customer services is the doing most incompetent thing.

Waiting over a month for a seed order that was charged to my card upon ordering and not shipping. Something is wrong at Rise Gardens - they used to be punctual and high quality. Looking at how common my experience is, I'm thinking they should be investigated for fraud.

I prepaid for the membership and have not received any of my items since April, it is now September. No one responds to emails. Their fulfillment of orders has always been horrendous but I usually at least can get ahold of someone in customer service. Now it is a ghost town and I am out at least $185 worth of products that I prepaid for.

If I could possibly give Rise Garden a negative-star rating, I would do so! My Rise Garden pre-order was placed in November, 2025. As of September, 2026, I have received only continuing promises with NONE fulfilled. I finally accepted their offer of a replacement Rise Garden 3 in August, 2026. So far, this rating request is the ONLY thing I have received. This would have been my second Rise garden. They have been continually out of parts and supplies for that one. I recommended AVOIDING Rise Gardens completely! Customer service seems AI generated, filled with promises, but useless in performance.

I usually don't receive the quarterly shipments. Previous efforts to contact customer service have gone unanswered. I will not be renewing my subscription.

I stumbled upon this website while searching for unique garden decor, and I was pleasantly surprised. The selection was limited, but what they had was high-quality and exactly what I needed. The checkout process was smooth, and my order arrived quickly. A solid find for those looking for something specific.

I order a filter 3 months ago. Havent received. Sent multiple emails to see whats going on. Still no response.

The pump broke again, and in all my time, and spending a lot of money, I have NEVER produced any fruits, vegetables,herbs, etc...

I have not received the past three deliveries that are part of my annual Rise Garden subscription. One item arrived last week, 27 August.

I asked a callback to discuss my dissatisfaction a month ago. I have yet to receive a response

I’ve had items on back order for almost a year. That’s nothing short of insane.

I’ve been waiting three months for my $80 order that’s already been paid for. need I say more?

Nearly six months later, no product and now no response

I ordered the Rise Loft in March. At the time of purchase, it was clearly listed as a preorder with an expected ship date in May. I understood that and was completely fine waiting until May.

May came and went with no shipment. Then June came and went.

When I reached out, responses were slow and mostly generic apologies about supply chain issues and delays. At one point, Rise Gardens sent me a free Sprouts Nursery and said we would receive a $50 credit toward products once the Loft finally arrived. I appreciated the gesture, but it did not solve the actual problem.

June ended. July passed. I continued emailing for updates, and eventually my emails were simply ignored.

At that point, I asked to cancel my order. That request has also been ignored.

Tomorrow is September. It has been almost six months since I placed this order and more than three months since the product was originally supposed to ship. I have paid for a product I still do not have, I cannot get a meaningful update, and I apparently cannot even get the company to acknowledge my request to cancel and refund the order.

I am now at the point of filing a dispute with my credit card company because I do not know what other option I have. When a company takes your money, fails to deliver the product months after the promised timeframe, stops responding, and ignores cancellation requests, it becomes extremely difficult to have any confidence that the order will ever be fulfilled.

Rise Gardens sent me an email asking me to review my experience with them, so here it is.

I’m done.