Bought a TV unit, unfortunately without checking TrustPilot first. The unit arrived in a crate with Chinese labelling (clearly never opened in the UK for quality control). It took about half a... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Website quoted delivery in two days. Paid in full and then received an email that delivery would actually be 9-11 weeks. Now trying to get a refund Also the website shows how many people are suppos... Ver mais
Truly a terrible company, most likely fraud. I ordered a £200 bedside table, when it arrived (after 2 months) they had sent what I can only describe as a preproduction first prototype. Awful quality m... Ver mais
I really regret buying this sofa. It looked great in the photos online, but what arrived was completely different. The materials feel cheap, the cushions lost their shape within a few days, and the fr... Ver mais
A empresa respondeu
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 2% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
DISGUSTING AND AWFUL
We ordered 2 bedside tables. My 1 year old nephew could have built a better product. There were what looked like blood stains on the product and the drawer was broken with nails sticking out. Absolutely disgusted and appalled. We requested a refund and the company are refusing to provide one. AVOID THIS COMPANY AT ALL COSTS!
Overall, I received good service and am happy with my purchases.
Overall, I received good service and am happy with my purchases. The sofa has proven to be durable and of high quality.
I ordered a dining table online and found the process very straightforward.
I ordered a dining table online and found the process very straightforward. The delivery was prompt, and the delivery company kept me updated on any potential delays. Overall, it was a very good experience with this company.
I ordered a wardrobe from Rit concept,
I ordered a wardrobe from Rit concept, and a few months later, it’s still absolutely fantastic. The delivery team and the assemblers were excellent, going above and beyond.
I purchased a chair
I purchased a chair, and it is of outstanding quality, just as I had anticipated. I believe it will last me a lifetime. The online ordering process was fantastic, and when I later decided to change the color, it was handled smoothly. Many thanks.
I've ordered several items
I've ordered several items – they're exceptionally well-made and visually appealing. The packaging was excellent, and everything arrived on time. I would definitely recommend them to my friends.
Buyer beware
We are had a horrible experience with this company. For the prices quoted we expected a high quality item to be provided, however upon delivery we soon realised that this was going to be far from what we had hoped for. The assembly instructions consisted of a single piece of paper in Chinese. Even when we requested the english version, the provided instruction sheet was minimal and insufficient to indicate how the 100+ screws and other components were to be used; furthermore many components were supplied (6 tubes of sealant and magnetic door releases) without any mention in the instructions. When we finally did manage to construct the piece based on guesswork we realised that the piece of furniture was not in fact what we had original seen in the pictures/description online - specifically the legs (not actually mentioned at all on the instruction sheet) were entirely different than those advertised online. We figured this was a shipping error and upon contacting the company they informed us that additional pieces would come at an additional cost, and that the showcased screenshots on the website did not represent the base product we had purchased. This was shocking to us as we had every reason to believe that what we had seen on the website when we originally placed the over over 10 weeks ago would be delivered.
you need to be careful this web site
you need to be careful this web site , I called them to check out if they have the sofa I like . the guy told me I don't have those but send me picture he had similar and said we have those and strait if I want it to order I was shocked like I m buying bread , didn't get good vibe from them I just hand up just be careful guys when you order think twice
My coffee table should be delivered in…
My coffee table should be delivered in 8/9 weeks. Received after 12 weeks, table was damaged. Last 3 weeks asking for pick up a table and get a money back. Don't buy from them, biggest scammers ever.
My experience with Ritconcept is…
My experience with Ritconcept is negative, they charged me the money in advance and later on said they will send my order after I post a 5 star review. i was suspicious and didn't followed there orders.
Its been a month they are no more answering to my calls or emails.
They are the biggest scammers. I was told by my sister in law that these guys did scam I didn't believed and same thing happened to me. Please authorities refund our money from these guys

Resposta da Ritconcept
I'm Scammed for 1200 pounds
I'm Scammed for 1200 pounds. The sofa never arrived , they told me to post a review on their Trustpilot and then they will send the package but i declined. Its been two months they never answered my emails. This is a fake company, authorities please have a look here.

Resposta da Ritconcept
They are scammmers told me to post a…
They are scammmers told me to post a review here and then they will send a coffee table. and its been weeks they didnt sent it its a scam. They scammed me for 1500 pounds. scam Alert!

Resposta da Ritconcept
Be aware guys they are evils and…
Be aware guys they are evils and scammed me for 1100$.
The sofa reached 2 weeks late, broken and ruptured i asked them and they arent responding to emails,
Authorities are you watching??

Resposta da Ritconcept
Scammers
This is my third purchase of an armchair now and this time i am invited to share my experience. well, The color combination is fabolous. Excellent service and product, cannot fault. The armchair i purchased was high quality and was delivered promptly. The two delivery guys was really careful with my package! So Pleased!!!
Update guys:
My order was delayed even though i paid 7000 pounds and i was told to review on their trustpilot and after that they will send the armchair and the other stufff. ITS been almost a month they didnt sent anything. NOt answering to my calls as well as mails.
Becareful guys becareful,
Evils , i am taking legal action against you

Resposta da Ritconcept
Rit Concept has transformed my…
Rit Concept has transformed my furniture shopping experience. Even without a showroom, the online selection is impressive. The quality of my purchase exceeded expectations, and the customer service was exceptional. From browsing online to the swift delivery. Rit Concept delivers a seamless and delighful process. Highly recommended.
Scam Alert ! Evils
Wanted to shout out their amazing service. Happy with my finds. The shoe storage has been through a lot with me and is still in the orignal shape.
Latest: I was told to post a review on their truspilot after that they are gonna deliver the Desk and i am heartbroken after taking money as well as even i post a review before any experience they betrayed and stole my money. How can such a scam still exist. Where are authorities? Where are you @TrustPilot???? Help ME

Resposta da Ritconcept
Second purchase gone well too
Gotta say, their service has been awesome. No regrets with my choices. i bought a bed for us and the bed is a tooper and has stayed in great ccondition over the years, and last week bought another one for my childrens and its delivered safely and is working fine.

Resposta da Ritconcept
Just wanted to share my positive experience
Just wanted to share my positive experience with their service. Really happy with the Quincy Coffee Table.the coffee table has been around for ages and is still holding up well.

Resposta da Ritconcept
Can't complain about the service
Can't complain about the service, It's been great. And i am pretty pleased with what i got. The sofa has been with me for quite some time and its still in good shape.

Resposta da Ritconcept
Very poor service company
Very poor service company. Also trades as Weilai Concept. Shocking delivery - really don't care, and then when you challenge them they threaten - we'll charge you delivery charges when you have cancelled your order, despite having not even charged delivery in the firtst place (bear in mind 4 weeks from placiong the order I had not even seen the goods, hence cacelling order).
Steer clear of them if you want honest reiable product for your money?!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







