UPDATED 04.07 RECEIVED DAMAGED PRODUCT. NO RESPONSE FROM THE COMPANY TO MY REQUEST FOR REPLACEMENT. STOPPING PAYMENT DUE TO DAMAGE AND NO RESPONSE. UPDATED 03.31 Recd phone message 03.30, after leavi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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UPDATED 04.07 RECEIVED DAMAGED PRODUCT. NO RESPONSE FROM THE COMPANY TO MY REQUEST FOR REPLACEMENT. STOPPING PAYMENT DUE TO DAMAGE AND NO RESPONSE. UPDATED 03.31 Recd phone message 03.30, after leavi... Ver mais
A empresa respondeu
I received my order timely and absolutely love each piece. I wanted to share with you how lovely the items are. My favorite are the ring stand vases! 🥰
I had ordered a lamp from this company. Then I started looking for reviews. They weren't good. I was concerned that I wouldn't get my order after reading them. I emailed them and got an immediate re... Ver mais
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i’M SO IMPRESSED WITH THESE SOY WAX DOUGH BOWL CANDLES! tHE ECO-FRIENDEDIENTS AND WOODEN BOWLS MAKE THEM FEEL BOTH NATURAL AND LUXURIOUS. mINE BURNS EVENLY AND SMELLS AMAZING — IT’S NOW MY GO-TO HOME... Ver mais
A empresa respondeu
Estados Unidos
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It was to big for the house but it worked great on the patio. Well made...
I received my order timely and absolutely love each piece. I wanted to share with you how lovely the items are. My favorite are the ring stand vases! 🥰
UPDATED 04.07 RECEIVED DAMAGED PRODUCT. NO RESPONSE FROM THE COMPANY TO MY REQUEST FOR REPLACEMENT. STOPPING PAYMENT DUE TO DAMAGE AND NO RESPONSE. UPDATED 03.31 Recd phone message 03.30, after leaving review, claiming they'll ship this Wed. I'll update again when merch is received. Placed order over 2 weeks ago 03.18, they took payment and haven't shipped the merch. They don't answer the phone, respond to vmail or email messages. Very sketchy. Would not recommend.

Resposta de River Chic Designs
Came quicker than I expected and loved the design.
Products are always as beautiful as portrayed and of good quality.
If I could give them a negative 4 stars I would. They sent me the wrong item after I waited over 3 weeks to receive the wong order. I immediately returned their and they received it on 2/19 and still have NOT refunded my money. I've filed a complaint with BBB and Shop Pay who is investigating the matter but it can take several weeks.
Their response below stating they have refunded my money is a bold face lie. I've checked my bank account and there's only charges, no credits. I'm now making it my mission to warn people who are thinking of purchasing anything from the to rethink their decision.

Resposta de River Chic Designs
Love my swan container! So many people commented. Asked where did you find it.

Resposta de River Chic Designs
The metal swan is big and beautiful 😍. Attached head and neck easily. Very pretty.
I bought candelabra two of the arms were very tightly formed together so once candles in place I had to turn it so it would not look unbalanced like candle colliding person receiving gift senior just smiled 🥺
Love this piece. Some of the bigger towels are hard to get in and that is the only reason for the 4 stars not 5.
My home looks magical this Christmas thanks to River Chic Designs! The tree, ornaments, and garlands exceeded my expectations. Everything is beautiful, well-made, and full of holiday charm.
Ordering was simple; the merchandise was reasonably priced; and the delivery was prompt. It all made for a five star shopping experience.
River Chic Designs has become my go-to for unique home improvements. The dough bowl candle was larger than expected and smells divine. Their products elevate any room instantly.
River Chic Designs has become my go-to for unique home improvements. The dough bowl candle was larger than expected and smells divine. Their products elevate any room instantly.
Great shopping experience!! I ordered two swan planters they were awesome!!!
I was very impressed with the amount of communication regarding my purchase. I bought a swan for a friend and she could not be more happy! She said it was the perfect gift.
Love these cast iron swans. I'm going to display on the front porch with a plant in the spring.
Their Christmas décor collection is stunning! I ordered a tree and several ornaments this year and everything arrived beautifully packed. The detail and craftsmanship are amazing. Will definitely be shopping again next season!
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