Ordered a new BMWi7, which is my dream car and from start to delivery date, everything was completed very smoothly and exactly to spec. Both Jim Mercer and Paul Rogers have been superb during this p... Ver mais
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Fantastic service from Kyle and the team at Rivervale. I’d been previously let down elsewhere with another vehicle and Kyle saved the day! He was honest about timeframes and potential delays and kep... Ver mais
My new Juke is the second car I've leased through Rivervale, replacing a Skoda Kamiq, and they have been extremely courteous and helpful in all respects. The lease was very competitive, and I was kept... Ver mais
Great, informative communication with Lease/sales manager Jordan Nailard. The whole process was managed very well from my first query to receiveing my car, which was delivered on time and as agreed... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Rivervale provides leasing, servicing and vehicle management for cars, vans and minibuses.
Informações de contato
A1-A3 Evershed Way, BN43 6QB, Shoreham-by-Sea, Reino Unido
- 01273 433480
- rivervale.co.uk
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Clear information, great communication and follow up
Clear information received from Jake, supported through the process, communicated well and followed up on each step and after completion. Would thoroughly recommend Jake at Riverdale, thank you.
Thank you for handling everything…
Thank you for handling everything quickly and kindly.
Fantastic service from Kyle
Fantastic service from Kyle and the team at Rivervale. I’d been previously let down elsewhere with another vehicle and Kyle saved the day! He was honest about timeframes and potential delays and kept me in the loop with any updates. The car arrived when quoted and the whole process was seamless.
Will 100% use Rivervale again.
Well done Rivervale
At the end of my lease I was told about offers that were available and one really stood out so I went for it. Everything went so smoothly with the new lease thanks to Jim and his team and I was kept in the know all the time. Cannot recommend Rivervale enough.
New Juke
My new Juke is the second car I've leased through Rivervale, replacing a Skoda Kamiq, and they have been extremely courteous and helpful in all respects. The lease was very competitive, and I was kept informed of progress all along.I always feel that I'm dealing with a very professional company.
Ordered a new BMWi7
Ordered a new BMWi7, which is my dream car and from start to delivery date, everything was completed very smoothly and exactly to spec.
Both Jim Mercer and Paul Rogers have been superb during this process.
I have used Rivervale for many years now and they never fail to deliver, I certainly would not use anyone else.
Rivervale
Matt at Rivervale was knowledgeable about the product & options available allowing a stress free experience

Resposta de Rivervale
Great service from Rivervale start to…
Great service from Rivervale start to finish! Jim Mercer was my sales contact throughout it all. He sorted my order, got me a great deal and kept me updated on the delivery throughout. Thank you!

Resposta de Rivervale
Professional, courteous & best price
Extremely courteous and professional.
Clearly understood my requirements and came up with the best price as well as offering the best service
Highly impressed and highly recommended.

Resposta de Rivervale
The service from the Rivervale team was…
The service from the Rivervale team was first class. Nothing was too much trouble. I was kept informed at all times and felt extremely confident with the information I was receiving. Would recommend any time.

Resposta de Rivervale
Thanks Rivervale!
Great, informative communication with Lease/sales manager Jordan Nailard.
The whole process was managed very well from my first query to receiveing my car, which was delivered on time and as agreed and newly valeted.
Well done Rivervale 👏

Resposta de Rivervale
My first leasing experience
This was my first leasing experience, everything was clearly explained and the team were patient with my many questions. Overall good experience and friendly customer service.

Resposta de Rivervale
I had the pleasure of dealing with Daniel Elms
I had the pleasure of dealing with Daniel Elms who was professional and helpful throughout the whole process. He returned every call and every email and is a credit to the organisation.

Resposta de Rivervale
Great experience, top customer service
I recently leased a vehicle through Rivervale, and the whole experience was quick and stress free. I had an issue with delivery, no fault of the broker obviously but they were so helpful in the support they provided. 100% will use again.

Resposta de Rivervale
Just taken delivery of my new van the…
Just taken delivery of my new van the kia PV5 , what a great van ! Shaun was great and sorted everything out, kept in touch along the way.

Resposta de Rivervale
I was delighted with the service!!!
I was delighted with the service I received from Dan, Teresa and the team - it was quick, efficient and everything was very easy to understand and navigate.

Resposta de Rivervale

Resposta de Rivervale
Another great experience with Rivervale
I’m a returning customer and Rivervale have been excellent every time. This experience has been just as smooth as the first. Communication has been clear, friendly and always timely, and everything has felt well organised and efficient. The service, the offers and the overall support have all been first class, and a lovely car too!
A special thank you to Jake and Ellie, who’ve both been brilliant. They’ve given great advice, kept me updated and made the whole process feel easy. They’re a real credit to the team and a big part of why I keep coming back.
I wouldn’t hesitate to recommend Rivervale.

Resposta de Rivervale
Jordan
Ask for Jordan - nothing is too much trouble easy lease of vehicle matches or does the best price you won’t be disappointed!
Car arrived on date agreed literally no issues. Can’t fault Rivervale

Resposta de Rivervale
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