Rivervale Avaliações 4.641

O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Ordered a new BMWi7, which is my dream car and from start to delivery date, everything was completed very smoothly and exactly to spec. Both Jim Mercer and Paul Rogers have been superb during this p... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Kyle and the team at Rivervale. I’d been previously let down elsewhere with another vehicle and Kyle saved the day! He was honest about timeframes and potential delays and kep... Ver mais

Avaliado com 5 de um total de 5 estrelas

My new Juke is the second car I've leased through Rivervale, replacing a Skoda Kamiq, and they have been extremely courteous and helpful in all respects. The lease was very competitive, and I was kept... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great, informative communication with Lease/sales manager Jordan Nailard. The whole process was managed very well from my first query to receiveing my car, which was delivered on time and as agreed... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Concessionária de veículos motorizados
  2. Serviço de Motorista
  3. Serviço de Locação

Escrito pela empresa

Rivervale provides leasing, servicing and vehicle management for cars, vans and minibuses.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Kyle

Fantastic service from Kyle and the team at Rivervale. I’d been previously let down elsewhere with another vehicle and Kyle saved the day! He was honest about timeframes and potential delays and kept me in the loop with any updates. The car arrived when quoted and the whole process was seamless.

Will 100% use Rivervale again.

16 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Well done Rivervale

At the end of my lease I was told about offers that were available and one really stood out so I went for it. Everything went so smoothly with the new lease thanks to Jim and his team and I was kept in the know all the time. Cannot recommend Rivervale enough.

16 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

New Juke

My new Juke is the second car I've leased through Rivervale, replacing a Skoda Kamiq, and they have been extremely courteous and helpful in all respects. The lease was very competitive, and I was kept informed of progress all along.I always feel that I'm dealing with a very professional company.

15 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Ordered a new BMWi7

Ordered a new BMWi7, which is my dream car and from start to delivery date, everything was completed very smoothly and exactly to spec.
Both Jim Mercer and Paul Rogers have been superb during this process.
I have used Rivervale for many years now and they never fail to deliver, I certainly would not use anyone else.

15 de abril de 2026
Avaliado com 5 de um total de 5 estrelas

Rivervale

Matt at Rivervale was knowledgeable about the product & options available allowing a stress free experience

14 de abril de 2026
logotipo da Rivervale

Resposta de Rivervale

Thank you for taking the time to leave us a review, Richard. We are glad to hear this and hope you enjoy your new wheels!

Avaliado com 5 de um total de 5 estrelas

Great service from Rivervale start to…

Great service from Rivervale start to finish! Jim Mercer was my sales contact throughout it all. He sorted my order, got me a great deal and kept me updated on the delivery throughout. Thank you!

16 de abril de 2026
Avaliação não solicitada
logotipo da Rivervale

Resposta de Rivervale

Thanks you for your nice words, Ashley. We are thrilled to hear that you had great service, we hope you enjoy your new vehicle!

Avaliado com 5 de um total de 5 estrelas

Professional, courteous & best price

Extremely courteous and professional.
Clearly understood my requirements and came up with the best price as well as offering the best service

Highly impressed and highly recommended.

15 de abril de 2026
logotipo da Rivervale

Resposta de Rivervale

Thank you so much for your recommendation, Jon. We really appreciate you taking the time to leave us such a nice review, we are glad to hear your experience was good. We hope to see you again next time, enjoy your new wheels!

Avaliado com 5 de um total de 5 estrelas

The service from the Rivervale team was…

The service from the Rivervale team was first class. Nothing was too much trouble. I was kept informed at all times and felt extremely confident with the information I was receiving. Would recommend any time.

23 de março de 2026
logotipo da Rivervale

Resposta de Rivervale

thank you so much for your recommendation, Alison! We appreciate you taking the time other than leave us a review and glad your experience was good. We hope you enjoy your new wheels and hope to see you again next time!

Avaliado com 5 de um total de 5 estrelas

Thanks Rivervale!

Great, informative communication with Lease/sales manager Jordan Nailard.
The whole process was managed very well from my first query to receiveing my car, which was delivered on time and as agreed and newly valeted.
Well done Rivervale 👏

13 de abril de 2026
logotipo da Rivervale

Resposta de Rivervale

Thank you for your nice words, Christopher. We are thrilled to hear this and hope you enjoy your new car!

Avaliado com 4 de um total de 5 estrelas

My first leasing experience

This was my first leasing experience, everything was clearly explained and the team were patient with my many questions. Overall good experience and friendly customer service.

9 de abril de 2026
logotipo da Rivervale

Resposta de Rivervale

Hi Taylor,
Thank you for taking the time to leave us a review.
We’re really pleased to hear that you found the process clear, we appreciate you trusting Rivervale for your first lease, it means a lot.
We’re always looking at how we can improve, so while we’re grateful for your 4-star review, we’d also love to know what we could have done to make your experience a 5-star one. Any feedback would be really appreciated.
Thanks again for choosing Rivervale.
Best regards,
The Rivervale Team

Avaliado com 5 de um total de 5 estrelas

I had the pleasure of dealing with Daniel Elms

I had the pleasure of dealing with Daniel Elms who was professional and helpful throughout the whole process. He returned every call and every email and is a credit to the organisation.

14 de abril de 2026
logotipo da Rivervale

Resposta de Rivervale

Thank you for your review we really appreciate it. We are glad to hear this and hope you enjoy your new wheels!

Avaliado com 5 de um total de 5 estrelas

Great experience, top customer service

I recently leased a vehicle through Rivervale, and the whole experience was quick and stress free. I had an issue with delivery, no fault of the broker obviously but they were so helpful in the support they provided. 100% will use again.

14 de abril de 2026
Avaliação não solicitada
logotipo da Rivervale

Resposta de Rivervale

Thank you for your review, Alfie. We are sorry to hear you had an issue with delivery but we are glad it's all okay now. We appreciate your kind words and can't wait to see you again! Enjoy your new wheels!

Avaliado com 5 de um total de 5 estrelas

Just taken delivery of my new van the…

Just taken delivery of my new van the kia PV5 , what a great van ! Shaun was great and sorted everything out, kept in touch along the way.

13 de abril de 2026
logotipo da Rivervale

Resposta de Rivervale

Thank you, Ross! We are thrilled to hear this and hope you enjoy your new van! Thank you for choosing Rivervale, we hope to see you again next time!

Avaliado com 5 de um total de 5 estrelas

I was delighted with the service!!!

I was delighted with the service I received from Dan, Teresa and the team - it was quick, efficient and everything was very easy to understand and navigate.

20 de fevereiro de 2026
logotipo da Rivervale

Resposta de Rivervale

Thank you, Chris. We are glad to hear this and hope you enjoy your new wheels!

Avaliado com 5 de um total de 5 estrelas

Another great experience with Rivervale

I’m a returning customer and Rivervale have been excellent every time. This experience has been just as smooth as the first. Communication has been clear, friendly and always timely, and everything has felt well organised and efficient. The service, the offers and the overall support have all been first class, and a lovely car too!

A special thank you to Jake and Ellie, who’ve both been brilliant. They’ve given great advice, kept me updated and made the whole process feel easy. They’re a real credit to the team and a big part of why I keep coming back.

I wouldn’t hesitate to recommend Rivervale.

9 de abril de 2026
logotipo da Rivervale

Resposta de Rivervale

Thank you so much for your recommendation, Alex. We appreciate you continuing to choose Rivervale. We hope you enjoy your new car and we hope to see you again next time!

Avaliado com 5 de um total de 5 estrelas

Jordan

Ask for Jordan - nothing is too much trouble easy lease of vehicle matches or does the best price you won’t be disappointed!

Car arrived on date agreed literally no issues. Can’t fault Rivervale

10 de abril de 2026
logotipo da Rivervale

Resposta de Rivervale

Thank you so much for your review, Katie. We are so glad to hear this and hope you enjoy your new vehicle!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais