Incredible service, I can’t say enough good things. Start to finish, they are amazing communicators. Our flight in to Cancun was delayed, but we were without cell signal/wifi so had no way of notifyi... Ver mais
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Veja o que dizem as avaliações
Could not have been happier with this choice for transport! The drivers were friendly, the office staff were in constant communication, everything was smooth from booking to arrival.
The communication before the arrival, confirming the details our transfer was great. The meeting in the airport is just bit a delay but although its not there fault because Cancun is very busy airport... Ver mais
A empresa respondeu
I ordered this service completely online and never spoke to anyone. It was EXCELLENT IN EVERY WAY! The email response was exactly what I expected, the service sent photos of where to meet... Ver mais
Detalhes da empresa
Escrito pela empresa
We’re a travel service assistant helping travelers explore Riviera Maya, and Los Cabos.
Informações de contato
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
VERY HAPPY!! I ordered this service completely…
I ordered this service completely online and never spoke to anyone. It was EXCELLENT IN EVERY WAY!
The email response was exactly what I expected, the service sent photos of where to meet the driver and the driver holding my sign saying my name on it! So very easy and fast to find at the airport. It only took a couple minutes for the driver to get us loaded and off to our hotel. Vehicle was extremely clean and comfortable. Driver was courteous and friendly.
The day before departure I got another email confirming everything again and an exact time of pick up was given.
The driver showed up 15 minutes early and waited for us (we were on time) in front of the hotel so no searching for our ride.
They confirmed ID and again driver was very friendly and vehicle was a brand new passenger van!
5-STAR SERVICE!
We got the private car for personal reasons and it was Exactly what I wanted and expected!! I would use This service for every trip moving forward.
Thank you so much for a fantastic experience!
Sincerely
Dan W.
Minnesota, USA
Could not have been happier with this…
Could not have been happier with this choice for transport! The drivers were friendly, the office staff were in constant communication, everything was smooth from booking to arrival.
Great Experience
The driver was on time, car was clean, and the airport pickup was good. Laura was very responsive to our questions.
Awesome Experience
Great communication! Clean vehicles! Drivers were very friendly and on time! Highly recommend Global Rivera!
Incredible service
Incredible service, I can’t say enough good things. Start to finish, they are amazing communicators. Our flight in to Cancun was delayed, but we were without cell signal/wifi so had no way of notifying them that we’d be hours late and were worried we’d miss our ride. They expertly had tracked our flight, and I had a message waiting for me when I landed as well as the driver.
Especially appreciated was the solid, easy-to-follow instructions and warnings about navigating the Cancun airport to make sure we found our correct driver. We will definitely use them on future trips.
Excellent service and also excellent…
Excellent service and also excellent ongoing communication. Very responsive to any questions. Very professional service.
great service
Driver was on time. The driver was also in constant communication with us from the moment we landed. Both drivers were cordial
Booked them for airport transport
Booked them for airport transport. We were delayed in getting our luggage at cancun (I guess everyone is), but they waited patiently for us and were quick to reply on WhatsApp. Can fully recommend
Fantastic staff.
We missed the confirmation email for our transportation, on-line staff was amazing and processed our request during our flight. The vehicle was spotless, air-conditioned and very comfortable. Our driver was friendly and professional. He really set the tone for a relaxing vacation right from the start. We highly recommend this service to anyone traveling to Cancun.
Highly Recommended
Excellent service on our recent trip to Riviera Maya. Our drivers were waiting for us at scheduled times. They were courteous and friendly. Vehicles were clean. We were able to reschedule easily when our incoming flight was cancelled. We especially enjoyed learning more about the culture of the region from our driver, Javier. Highly recommended.
Karen K - BC, Canada
Excellent experience
The communication was excellent. They guided us all through the process which reduces any unnecessary anxiety with traveling. They had a sign with our name at the airport, and the drivers and vehicles were top notch. Overall great experience and I highly recommend using them. I will in the future.
NEVER SHOWED UP
NEVER SHOWED UP. Waited an hour and a half at the airport, ended up paying double for a cab. What a WASTE of a day. DO NOT BOOK

Resposta de Global Riviera - Airport Transfer
Great and Seamless Experience
From beginning to end, Global Riviera provided us with outstanding and safe service. Our communication with Laura, the reservation associate, was impeccable — she responded promptly to every message and made the entire process smooth and stress-free.
We unexpectedly had to extend our stay in Cancun by one extra day and needed to change our ride reservation. Laura handled the change effortlessly, and everything was adjusted without any issues.
The payment process was simple and straightforward, and the chauffeurs were courteous, punctual and highly professional.
Thank you for all your help and assistance. You truly made our vacation a great and seamless experience!

Resposta de Global Riviera - Airport Transfer
Very easy and simple I loved the…
Very easy and simple I loved the service!

Resposta de Global Riviera - Airport Transfer
I loved your service
I loved your service, since we arrived, the communication was amazing and the driver was great.
We will definitely use it again!

Resposta de Global Riviera - Airport Transfer
I like your Service
I like your Service
I will use again

Resposta de Global Riviera - Airport Transfer
I loved your service
I loved your service, I’m definitively booking again with u, 1000/100 love it

Resposta de Global Riviera - Airport Transfer
Its a beautiful experience you’re…
Its a beautiful experience you’re having there I love the way you treat your clients

Resposta de Global Riviera - Airport Transfer
Four times and very satisfied
Having already used their services and shared very positive feedback, we would like to once again express our complete satisfaction.
This transportation company in Cancún is simply outstanding. For every trip between the airport and Playa del Carmen, everything was perfectly organized. The drivers were always punctual at the airport, welcoming, professional, and extremely kind.
We felt total confidence from start to finish, which is especially reassuring when traveling. The service is reliable, comfortable, and impeccable.
We recommend this company wholeheartedly and with the greatest enthusiasm.
Mauro from Swiss
Habiendo utilizado ya sus servicios y compartido comentarios muy positivos, queremos expresar una vez más toda nuestra satisfacción.
Esta empresa de transporte en Cancún es simplemente excepcional. En cada traslado entre el aeropuerto y Playa del Carmen, todo estuvo perfectamente organizado. Los conductores siempre fueron puntuales en el aeropuerto, amables, profesionales y de gran simpatía.
Nos sentimos en total confianza de principio a fin, algo especialmente valioso cuando se viaja. El servicio es fiable, cómodo e impecable.
esta empresa con los ojos cerrados y con el mayor entusiasmo.
Mauro de Suiza

Resposta de Global Riviera - Airport Transfer
My Five-Star Experience
My experience was excellent! I had mistakenly told them in incorrect resort my wife and I were staying at; however, they were able to coordinate the new transfer location within minutes. Mind you this was in the vehicle on the way to the resort! The driver and company were very gracious and I could not ask for a better experience! I 100% recommend them and will always use them when I vacation there! You will not be disappointed.

Resposta de Global Riviera - Airport Transfer
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