5 stars for product 1 star for customer service
5 stars for product, 1 star for customer service averaging to 3 stars.
Love their pouch sizing and fabrics. Customer service took me 6 emails explaining the issue with them responding to their immediate interpretation of issue and not reading the whole message before responding. Seemed to be either a bot or soneone redponding with only prescribed replies. Someone finally acknowledged the unique situation and asked me what size I wanted them to send me one of to try, then when I responded with the size, they said nope, not gonna do it.








