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Roadtrips Avaliações 

219
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The r seats we had at Wimbledon were amazing and allowed us into the lounge which was lovely. Our hotel and room at the Corinthia were amazing! As always communication with Road Trips is excellent. We... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The communication from start to finish was excellent Our seats for Centre Court were outstanding. The choice of hotel was wonderful for not only the hotel itself but also location.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our Wimbledon trip was a dream come true. Communication before the event was outstanding, and meeting with a host beforehand gave us complete confidence. The Debenture Seats were fantastic, and access... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Booked clients to London with hotel/Wimbledon tickets for 2 days. Clients were so impressed and Roadtrips, they handled everything perfectly.

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens
  2. Operador de turismo

Sobre Roadtrips

Escrito pela empresa


 




For over 30 years, we’ve been designing personalized luxury travel experiences to the biggest and most sought-after sporting events in the world. We take great pride in providing all our guests with unique and memorable sports travel experiences that create lifetime memories. Our knowledgeable team takes care of all the small details to allow our guests to relax and enjoy the incredible atmosphere surrounding these premier events and their fascinating host cities.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

219 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(219)

68 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great Grand Prix Monaco 2017

My wife and I had a great time in Monte Carlo. Airline delays spoiled our helicopter ride in, but Duane and the Roadtrips team arranged a late night car and driver to bring us to the fabulous Hotel Hermitage. Great viewing from the yacht and the terrace. Personal escorts to venues were most appreciated. We look forward to more Roadtrips roadtrips.

2 de junho de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

They are Amazing 5 stars does not …

They are Amazing 5 stars does not describe there level of service and professionalism. I give them 7 stars if there is such a thing. Def utilize their services for your next travel related event.

1 de junho de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

2017 Indy 500

Roadtrips planned our Indy 500 trip. We were all first time visitors (6). RT did a fantastic job of communicating with us throughout the pre-visit process. When we arrived, we were greeted by RT personnel. We were given 3 hotels options. The one we selected was downtown, close walking distance to bars/restaurants. Transportation to the race was great and our seats were awesome (Penthouse B). There were 2 RT reps that were with us the entire time and were very helpful. All in all, a fantastic trip. Well done. Bucket list - check!

30 de maio de 2017
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Samantha and Laura lovely

Samantha and Laura lovely, but inadequately prepared. Thursday evening cocktail party was run by the Galt House, not Road Trips. We did not meet anyone on the tour until Friday evening and then only five other people.
The Galt House has a lovely location, but is in dire need of updating. Bureau drawers did not close, no hook on back of bathroom door, and the hotel employees had very little knowledge of either the hotel or the surrounding neighborhood. And their English speaking was poor.

Food at hotel mediocre, slow service, but pricing was fair.

The transportation to and from the track was only OK

The Bourbon Trail part to Makers Mark was lovely, their tour guide (Jeannie) excellent, the lunch at some club was buffet style and second rate. Desserts stale. Also too long. Did not need the Barton stop. Too industrial! I would have preferred lunch in the quaint town.

I expected more than just a hotel room and derby tickets!

8 de maio de 2017
Avaliação não solicitada
logotipo da Roadtrips

Resposta da Roadtrips

Thank you for taking the time to provide us with feedback about your recent Kentucky Derby experience. And thank you for letting us know about the aspects of your trip that could have been better. Client feedback is an important component of our process of continual improvement.
Regarding your feedback that pertains to Roadtrips service, we have shared your comments with our staff and we will review them as part of our post-event evaluation to make recommendations going forward. For the portions of your feedback that pertain to the hotel property and bourbon tour, we will be sure to pass those thoughts along to those parties directly as well. If you’d like to discuss anything further please feel free to reach out to me at kate.burzynski@roadtrips.com.

Avaliado com 2 de um total de 5 estrelas

Samantha and Laura were very pleasant

Samantha and Laura were very pleasant, however I was very disappointed in the trip overall. I am not sure what you mean by friction, but the tripped lacked on all counts.
The hotel was shabby and run down, the food was not good, and we hardly knew we even belonged to a tour group. Unlike all other tour groups at Galt House, we did not even have name tags. Our excursion to Makers Mark was enjoyable and well doneI The hotel run cocktail party on Thursday evening was weak. Samantha and Laura did invite us to have drinks at AJ's on Friday evening which was kind of them.

I expected more from Roadtrips as I usually travel with Tauk and found them to be superior to Roadtrips.

8 de maio de 2017
Avaliação não solicitada
logotipo da Roadtrips

Resposta da Roadtrips

Thank you for taking the time to provide us with feedback about your recent Kentucky Derby experience. And thank you for letting us know about the aspects of your trip that could have been better. Client feedback is an important component of our process of continual improvement.
Regarding your feedback that pertains to Roadtrips service, we have shared your comments with our staff and we will review them as part of our post-event evaluation to make recommendations going forward. For the portions of your feedback that pertain to the hotel property and bourbon tour, we will be sure to pass those thoughts along to those parties directly as well. If you’d like to discuss anything further please feel free to reach out to me at kate.burzynski@roadtrips.com.

Avaliado com 5 de um total de 5 estrelas

The best decision I made was to book …

The best decision I made was to book through Road Trips. They are terrific to work with and keep you well informed on everything. The entire staff is extremely knowledgeable and such a pleasure to deal with. I highly recommend them !!!

11 de abril de 2017
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Super bowl 51

Overall a good experience. Felt the overall price was higher than it should have been. Example: paid $695 per ticket for a party. Face value of ticket was $395. Making a profit is ok but this was too much.

Staff was usually helpful, but did rely more on hotel staff for local dining facilities and hot spots.

20 de março de 2017
Avaliação não solicitada
logotipo da Roadtrips

Resposta da Roadtrips

Thanks so much for your feedback, we really appreciate it! Our hosts mentioned they really enjoyed meeting you in Houston. Regarding your tickets, they were not available at face value so we paid a premium to get them for you. All the best!
Kate Burzynski

Avaliado com 5 de um total de 5 estrelas

Superbowl tickets for two couples

Although I thought the package should include a bit more services, Brian and Kate kindly helped me every step of the way! I would surely contact them for future events. Thank you for everything!

20 de fevereiro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

super bowl

Road trip delivered on what it promised. I would suggest that in future events that the distance from the event be more highlighted. Also it would have been helpful to know the location of the taxi/uber pools. But the contact people were very friendly and helpful and the events well worth the time and price.

15 de fevereiro de 2017
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent time!

Our Superbowl 51 experience was great. Jeff the on-site host was there all the way and provided great service. Personable and professional.

8 de fevereiro de 2017
Avaliação não solicitada
logotipo da Roadtrips

Resposta da Roadtrips

Thanks so much for your comments! What a game! Hopefully we will see you again next year!

Kate

Avaliado com 5 de um total de 5 estrelas

Great Experience

Roadtrips made the trip to Super Bowl flawless for my group. It was easy to get in touch with someone anytime I had a question and everything that was promised had been executed. Will be using this service again in the future.

7 de fevereiro de 2017
Avaliação não solicitada
logotipo da Roadtrips

Resposta da Roadtrips

Thanks for your feedback. It was a pleasure working with you and your group. Let me know if there is anything we can help you with in the future!

Kate

Avaliado com 5 de um total de 5 estrelas

Amazing

Dustin and Kate were great to work with best way to sell any event is with Roadtrips.

7 de fevereiro de 2017
Avaliação não solicitada
logotipo da Roadtrips

Resposta da Roadtrips

Thanks for your feedback. It was a pleasure working with you and your clients! Let me know if there is anything we can help you with in the future!

Kate

Avaliado com 4 de um total de 5 estrelas

heritageclassicwinnipeg

We really enjoyed ourself in Winnipeg for the Heritage Classic Hockey Games. The Roadtrips provided the information that I requested and even more to the request. There was always an on-site host available by phone to ask any question or concern regarding the city or the event that we were attending

7 de novembro de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Successful Rio with Roadtrips

Jeff Wills and Ben Hopper led a talented team and made our Rio Olympics a trip of a lifetime. They were cheerful, informed, patient and welcoming. They had answers and often reached out to us before we knew what questions to ask! We were a family of four and loved staying in Ipanema so close to the beach and the neighborhoods. I would highly recommend utilizing Roadtrips' services for such a trip. Our travel agent at American Express in DC, Guiomar Aguirre, was so smart to recommend Roadtrips to us. Thank you Jeff, Ben, Gabby and everyone at Roadtrips.

9 de setembro de 2016
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Rio 2016 Olympics

I found Road Trips staff in the states as well as in Rio to be friendly, responsive, knowledgeable and extremely helpful. Road Trips made it easy to navigate this foreign country especially since there was very little English spoken. The entire process, the booking o the trip, the airline tickets, the event tickets was a pleasurable experience, especially the event tickets. We previously purchased tickets from CoSpot which was a nightmare. It was great to tell Road Trips what events we wanted to see and to get the tickets for those events. Overall, I would use Road Trips again and would definitely recommend Road Trips to friends and relatives. Looking forward to the 2020 Olympics in Japan.

7 de setembro de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Roadtrips Rio 2016 - Excellent, personalized, practical service!

Roadtrip's hosting of our Rio 2016 experience was excellent from start to finish. It does not pretend to be inexpensive but neither is any truly first class service.
The pre-arrival communications with Kate were patient, efficient and professional and culminated in the timely arrival by fedex of the well put together tour package and event tickets.
Kate handed off to Jeff who then sent us personal contact details for himself and Ben and this gave us comfort that we would not be alone when we arrived.
We were met on arrival at the airport by a local agent with a sign with my name and that removed the usual new country anxiety. (I forget his name but he was very tall and his name maybe starts with a "G' he was to later assist us at he Stadium as well).
He made a good first impression and guided us through the airport to the private pick up bus which was to specification (something that often did not happen with some other tour providers in other countries who couldn't believe we wanted a large bus).

Jeff later met us at the Hotel as promised and was to prove a strong and resourceful leader of the team who we always knew we could ask for help of any kind.
Throughout the two week stay we were spoiled rotten by a constantly available flow of Roadtrip personnel at our beck and call. This included several who spoke the language.
The personalized and practical service was amazing. On the first day Raphael actually loaned us local money from his wallet without us asking when he realised we had to make any urgent trip before being able to get local money. Lucas even with us on the road to learn the area and help with translation of any difficult issues such as cell phone service or bank transactions.

Once we had an urgent business document to scan and send home and Raphael spent an entire afternoon making sure we got it done, using his own laptop.

Our entire family got the feeling that the Roadtrips team genuinely cared about us as they went above and beyond the specific tasks they were contracted to do and constantly asked if we needed anything.

The bus rides to and from the stadium were not expected nor was the useful and generous gift baskets which made a huge personalized impact. We were surprised at the quality of the gifts and continue to use every one of them. The nightly bus rides were a specially appreciated feature of the service as the alternative public train rides were rough. Special mention must go to the team members Gabby and Lucas who entertained and escorted us to the stadium each night, leaving the bus and leading us on foot when it was clear that waiting on the traffic was not feasible, guiding us to the special least crowded lines, and waiting with signs in the stadium crowds afterwards and even going in search until the last group member was found and back on the bus, often after midnight.

Every Roadtrip team member was friendly and smiling and accommodating. we will always remember Jeff, Gabby, Lucas, Kris, Raphael,

We are looking forward to using you again in London/Tokyo/Doha wherever.

3 de setembro de 2016
Avaliação não solicitada

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