RoamerAvaliações 

I was looking for a quality battery to use in my van. After much research and many comparison lists, Roamer came out on top: Positive reviews, disassembly videos to display the quality and Victron CAN-bus support made me pull the trigger. I needed support from them multiple times but even for dull requests concerning shipping and invoicing, they treat your questions with care. After more than a year of ownership, when I had some technical problems on a Friday afternoon, Steve not only diagnosed and fixed the problem within 2 hours but he also tuned my setup. Truly A-tier support!

Terrible customer service. Avoid buying from this company.

I purchased a Class-T Z-Link from their website. The shipping charges included taxes, yet when the package reached customs, I was forced to pay those taxes a second time before I could receive my order.

I contacted support and opened a ticket. Chris replied and explicitly stated that Roamer would cover the additional customs costs. After that, communication completely stopped.

For weeks, I have received no updates and no responses to my emails. Despite multiple attempts to follow up, I am being ignored while still waiting for a resolution to a problem that should never have happened in the first place.

The product may be fine, but the customer service has been extremely disappointing. Promising reimbursement and then disappearing without any communication is unacceptable.

I will updating this review and let you know if the company finally contacts me and resolves this issue. Until then, I cannot recommend buying from them.

Prices in NOK.
Quick delivery and the item works perfectly.

Great experience dealing with the guys via email, I wasn't happy with the reception I received when I went to collect my £1300 battery, the guy that turned up wasn't happy throwing his arms around in his car and mouthing something because I was in his parking space, if I wasn't doing a 4 hour round trip I would've told him where to stick his battery.

Great website which is full of information. Before i ordered it was made clear that the battery I wanted was on back order so no nasty surprises there. The free half hour design chat was excellent and food for thought for future upgrades. I was kept up to date on the progress of my order and estimated date of arrival and it arrived into stock when they had estimated and was delivered when I asked for. Fantastic product, fitted and working beautifully. Well done folks, no wonder you are so well liked. As they say, 'you get what you pay for'.

Customer service was excellent

Great info about product prior to ordering and updates on delivery schedule.

Excellent customer service and extremely happy with the lithium battery, a game changer for off grid motorhoming

Excellent service as always

Roamer are a pleasure to deal with. They kept me informed throughout with ETA's for delivery. Very helpful after sales support and the battery is fantastic.

Top produit 💪👍 livraison ok et très bon suivi
Excellent rapport qualité prix

Excellent battery been a game changer in the motorhome
Hoping to complement it with new solar panels and new victron dc/dc charger

Very helpful and knowledgeable when it comes to the technical aspects of installations, will definitely use ROAMER again

Always great communication and follow up.
Highly appreciated!

Great product and support.

Fantastic products with an even better after sales service. Currently in Spain but Steve got straight in to it remotely and tweaked a few numbers. His correspondence was on point within minutes and he chased me. Above and beyond service. Thank you. Appreciated. Nicky Clarke

Good choice of battery's well priced quick delivery very well packaged and a excellent backup service and advise

Every one was so helpful and delivery was very prompt.

Best batteries on the market, quality product with an even better customer service ! Can't fault them and would highly recommend to anyone wishing to upgrade their battery setup to Lithium.