Vendido por Robotime
As informações nessa página são baseadas exclusivamente em avaliações do produto escritas por clientes de Robotime via Trustpilot.
Excellent product
Resposta da Robotime
Hi Hudnorm, thanks so much for your kind words. We're thrilled to hear you're happy with the product and that the purchase felt worry-free. It means a lot to us, and we hope you enjoy it for a long time to come!
Not sure yet
Resposta da Robotime
We understand that you're still unsure. If you have any questions or need further information in the future, please feel free to contact our customer service at service@robotime.com. We're here to assist you.
excellent service and product, delivered promptly, well packaged.
Resposta da Robotime
Hi Sue, thank you so much for your kind words! We're delighted to hear that everything arrived promptly and well packaged, and that you're happy with both the product and service. We truly appreciate your support and hope to welcome you back again soon!
Ez to do at home
Resposta da Robotime
Hi John, thank you for the awesome review! We're so glad to hear that everything was easy to do right at home — that’s exactly what we aim for. Thanks again for your support, and we hope to see you again soon!
It was excellent and loved by gifted person.
Resposta da Robotime
Hi CINDY, thank you so much for your kind words! We’re thrilled to hear the gift was a hit with the person you gave it to. It means a lot to us that you had a worry-free experience.
I enjoyed the challenge, and that's what i got thank you.
Resposta da Robotime
Hi Jennifer, thank you for the lovely review! We're so glad the challenge was everything you hoped for. It's great to know you enjoyed it, and we'd love to see you again soon.
The product is packed very well and came in perfect condition.
Resposta da Robotime
Hi Marcia, thank you so much for your kind review! We're delighted to hear that your order arrived in perfect condition. It's wonderful to know our packaging kept everything safe, and we hope you enjoy it!
Sehr guter Service
Resposta da Robotime
Hi Kunde, thank you for the lovely review! We're so happy to hear that you had a great service experience with us. It means a lot to our team, and we look forward to seeing you again soon.
For $5 it was worth it for peace of mind delivery.
Resposta da Robotime
Thanks for the review, Angela! So glad the peace-of-mind delivery was worth it — that’s exactly what we want every order to feel like. Hope to see you again soon!
Not built yet
Resposta da Robotime
Hi Liz, thanks so much for the kind words! We're really glad to hear you're feeling confident about your purchase, even before you start building. Whenever you're ready to dive in, we hope you have a wonderful time with it—and we're always here if you need any help.
Nice en solid product. I only missed an smalle hole for electricity cord.
Resposta da Robotime
Hi Piet, thank you for your kind review! We're glad you find the product solid and enjoyable. We also appreciate your feedback about the missing hole for the power cord—we'll pass that along to our team for future improvements.
Always good to have!
Resposta da Robotime
Hi Blind_box_kimmi,
Thank you so much for your kind words! We're really happy to hear that your purchase was worry-free and that it's been a good addition for you. Hope to see you again soon!
I have issues with one purchase when the pack was incomplete. After submitting some information, missing pieces were sent to me. Everything sorted online, without having to talk to a person. Great quality products. As advertised.
Resposta da Robotime
Hi there, thanks for the great review! We're so glad the missing pieces were sent to you quickly and that everything was resolved smoothly online. It's wonderful to hear you're happy with the product quality—your trust means a lot to us. We look forward to welcoming you back again!
Great service
Resposta da Robotime
Hi Angela, thank you so much for your kind words! We're really happy to hear you had such a great experience with our service. Your feedback means a lot to us, and we hope to see you again soon!
its a good service and not very expensive. Worth it for more expansive orders.
Resposta da Robotime
Hi Vincent, thank you so much for your kind words! We're really glad you found the service helpful and good value, especially for bigger orders. It means a lot to us, and we hope to see you again soon!
I don’t know - my order was inadvertently cancelled.
Resposta da Robotime
We're extremely sorry for the late arrival and any disappointment with our shipping process and customer service. We understand the frustration of the longer delivery time when ordering directly from us compared to Amazon.
We're constantly working to improve our operations. If you contact our customer service at service@robotime.com, we'll do our best to make it up to you, perhaps with a discount on your next order. We value your feedback and will use it to enhance our service.
Paint was chipped in 3 different places
Resposta da Robotime
We're sorry to hear the paint on your item was chipped in multiple places. Please contact our customer service at service@robotime.com. We'll offer a solution, like a replacement or partial refund, to make this right. Your satisfaction is important to us.
I liked it very well designed
Resposta da Robotime
Hi Arnulfo, thank you so much for your kind words! We're really happy to hear that you like the design—it means a lot to us. We hope you enjoy using it, and feel free to reach out anytime if you need anything.
The worry free worked a treat for me. My local useless delivery company lost the item for 10 days. I claimed and received a refund within minutes.
Resposta da Robotime
Hi dc, thanks so much for sharing your experience! We're really glad our worry-free guarantee had your back when the delivery company let you down, and that the refund process was quick and hassle-free. It means a lot to us that you felt supported, and we hope you'll consider shopping with us again in the future.
Easy to order. Prompt delivery.
Resposta da Robotime
Hi Anne and Clarke, thank you so much for your kind words! We're really glad to hear that ordering was easy and delivery was quick. We truly appreciate your support and hope you enjoy your purchase!
