Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Don’t waste your money or time dealing with these clowns .. you will never get your package and then they refuse to refund your order stealing your money. Even after they claim all orders or insured... Ver mais

Avaliado com 5 de um total de 5 estrelas

RockMerch.com has the designs that fans want , vivid color graphics on excellent quality T-shirts multiple graphics and logos available vast selection.. to top it off affordable price fast shipping... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Shirt is not true to size and the material is quite thin compared to other shirts I've purchased at the same price. I hate writing bad reviews but unfortunately this experience won't inspire me to... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Received the wrong product and customer service was a little slow getting back to me. However, they offered to let me keep the wrong product and either a refund or store credit. I was impressed by the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de discos

Sobre RockMerch.com

Escrito pela empresa

RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.

We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘

Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.

Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.

We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

532 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I returned two shirts for larger size

I returned two shirts for larger size, didn’t get any credit for a long time so I disputed charge and then a few days later I finally get credit and then email stating credit revoked because I disputed charge. I called my bank and said the company will give me a credit if I canceled dispute which I did. My bank recharged me and reimbursed your company on January 29th. Customer service keeps telling me they didn’t get the money back and my bank showed me a statement stating that they sent money but customer keeps insisting they didn’t get it back. So I’m out two shirts and have to pay a charge on my credit card even though I don’t the merchandise. I wanted to reopen dispute but my bank won’t let me. Very disappointing experience. I’m NOT happy.

1 de janeiro de 2024
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Arlene,

Your bank did approve your request on February 24th and that is why we cannot also issue you the store credit. Please review your bank statement and consider revising this review.

Best regards,

RockMerch 🤘

Avaliado com 5 de um total de 5 estrelas

Excellent quality

Excellent quality. Great shirts from music past

31 de dezembro de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Loren!

Thank you so much for the review!

We appreciate it!

RockMerch 🤘

Avaliado com 4 de um total de 5 estrelas

transit information

the communication was great until it came to transit information, otherwise I am happy

6 de dezembro de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Rachael,

Thank you for your review! We appreciate it!

RockMerch 🤘

Avaliado com 4 de um total de 5 estrelas

All good

All good , especially around the Holidays 👍

6 de dezembro de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Thank you Rich! You made our day!

RockMerch 🤘

Avaliado com 2 de um total de 5 estrelas

The shirts I ordered weren't the best…

The shirts I ordered weren't the best of quality.
Definitely your merchandise is overpriced!

7 de dezembro de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi L.L.

We stand behind each and every order. Please email store@rockmerch.com so that we can make things right.

Thank you for being our customer!

RockMerch 🤘

Avaliado com 5 de um total de 5 estrelas

Great

Good product

6 de dezembro de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Erin,

You are the best and we thank you for your review!

RockMerch 🤘

Avaliado com 1 de um total de 5 estrelas

Buyer beware !!!The merchandise was…

Buyer beware !!!The merchandise was cheaply made, and there is no refunds

16 de novembro de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Jill,

We’ll gladly make things right! Please just email store@rockmerch.com

Cheers!

RockMerch 🤘

Avaliado com 1 de um total de 5 estrelas

Scam Store

I purchased a single shirt from this company on January 11, 2024 and I haven’t gotten any updates of where it’s at. I’ve tried to reach out to them by their email several times, but no response from them. Might have to legally file something to get my money back.

22 de janeiro de 2024
Avaliação não solicitada
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Aidan,

We have been emailing you. Please check your spam or junk folders,

You can be certain that we are taking excellent care of your order.

RockMerch

Avaliado com 5 de um total de 5 estrelas

Great product and service!

This was my first shopping experience with RockMerch.com and everything went smooth as silk! Quality, price, and service were outstanding....wouldn't hesitate to do business with them again!

20 de novembro de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Kevin,

You are the absolute best! Happy New Year to you friend and we'll see you on the site again soon!

Cheers!

RockMerch 🤘

Avaliado com 2 de um total de 5 estrelas

The sizing was too generic

The sizing was too generic. I ordered 3 shirts in medium and all 3 shirts were actually of varying different sizes and fit. In fact, one t shirt size was so off I couldnt wear it at all and had to give it away

7 de novembro de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Alvin,

Thank you for your review! We would be happy to assist you next time.

RockMerch 🤘

Avaliado com 4 de um total de 5 estrelas

Three of the four shirts were good

Three of the four shirts were good. I ordered the same size for all of them but they are all different brands, so the fit is not consistent. but they did reach out to me right after this review and offered to exchange it, so I just bumped them up to 4 stars.

6 de novembro de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Metal Head,

Thank you for your review! Please email contact@stevenewman.com if you would like to exchange the last shirt.

We appreciate it!

RockMerch 🤘

Avaliado com 4 de um total de 5 estrelas

Great product and price

I’d been after this poster for years so excited to discover you stocked it at a reasonable price. Delivery overseas took an age but very happy overall

7 de novembro de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Ian,

Thank you for your review and so happy you have the poster you have been looking for!

Have a very Happy New Year!

RockMerch 🤘


Avaliado com 4 de um total de 5 estrelas

Pretty darn good

Great merch. Shipping time is a bit slow.

7 de novembro de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Chele,

Thank you for the review! We appreciate it!

RockMerch 🤘

Avaliado com 2 de um total de 5 estrelas

Ordered a t shirt as a Christmas gift …. MISTAKE

Ordered a t shirt as a Christmas gift.
Arrived timely but basically very poor quality. I was very disappointed … not to mention that a Ladies Large was more like a Child Medium.
NOW I need to return and they are NOT responding to my emails.
Just now reading lots of poor reviews on this company. Wish I would’ve read BEFORE my purchase!
Please help me get this taken care of ……

5 de janeiro de 2024
Avaliação não solicitada
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Faw,

We stand behind every order 100% so please email store@rockmerch.com and we'll get everything sorted out for you.

Thanks!

RockMerch

Avaliado com 1 de um total de 5 estrelas

Requested a refund on a much too large…

Requested a refund on a much too large shirt and they agreed to give store credit. This never happened, though.

6 de novembro de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Sarah,

Please verify your junk and spam filters and if you don't see the credit, please contact store@rockmerch.com.

Best regards.

RockMerch

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais