Don’t waste your money or time dealing with these clowns .. you will never get your package and then they refuse to refund your order stealing your money. Even after they claim all orders or insured... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
RockMerch.com has the designs that fans want , vivid color graphics on excellent quality T-shirts multiple graphics and logos available vast selection.. to top it off affordable price fast shipping... Ver mais
A empresa respondeu
Shirt is not true to size and the material is quite thin compared to other shirts I've purchased at the same price. I hate writing bad reviews but unfortunately this experience won't inspire me to... Ver mais
A empresa respondeu
Received the wrong product and customer service was a little slow getting back to me. However, they offered to let me keep the wrong product and either a refund or store credit. I was impressed by the... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre RockMerch.com
Escrito pela empresa
RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.
We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘
Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.
Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.
We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘
Informações de contato
Estados Unidos
- Store@RockMerch.com
- rockmerch.com
3,2
Bom
532 avaliações
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Poor Experience
A very poor experience from this company. I placed an order on October 20. Received shipping details on November 1, however, the order has still not arrived. Emailed to ask for more accurate tracking information as I received no updates, and this was supposed to be a gift (I have checked my spam folder - nothing). Unfortunately, still no reply and still no order. I would not recommend this website.
22 de novembro de 2023
Avaliação não solicitada
Resposta da RockMerch.com
AK, you can see tracking in your RockMerch account. I won't post it here for privacy reasons. Your order is currently in transit to Australia. It should arrive shortly.
Best regards,
RockMerch 🤘
Resposta da RockMerch.com
Thank you for the review! You absolutely Rock! 🤘
Very easy to buy from😊
19 de setembro de 2023
Resposta da RockMerch.com
Thank you for your review. You made our day!
RockMerch 🤘
You have nice bargain t shirts
11 de setembro de 2023
Resposta da RockMerch.com
Thank you David! You are a great shopper! Keep coming back for our Deals. We keep adding more all the time. 🤘
The shirts are very cheaply made
The shirts are very cheaply made. Very thin. Not worth the cost.
17 de setembro de 2023
Resposta da RockMerch.com
Sure, everyone is entitled to their opinion but the fabric in our shirts is high thread count, soft, and durable. The shirts you purchased are among our most popular. The experts say don't judge the shirt by how thick it is, but by how comfortable, durable, and soft it is! The thick hard shirt blanks are usually much cheaper than our shirts. Just sayin' 🤘
Resposta da RockMerch.com
Thank you Jesse! You absolutely Rock! 🤘
Slow to start, but gets better.
Received the wrong product and customer service was a little slow getting back to me. However, they offered to let me keep the wrong product and either a refund or store credit. I was impressed by the offer of a refund, because with a lot of online merchants they won’t offer that.
7 de novembro de 2023
Avaliação não solicitada
Resposta da RockMerch.com
Hi Shawn,
Thank you very much for the updated review!!!!
Kind of reminds me of the Waitresses song that winds up with a happy ending!!! :-)))
You absolutely Rock!!!!
Happy Thanksgiving!
RockMerch
Hi Shawn,
Thank you for taking the time to review us!
Have a great day!
RockMerch 🤘
I ordered the Pink Floyd Wish You Were…
I ordered the Pink Floyd Wish You Were Here t-shirt. I was concerned about the print quality when I ordered. It came pretty quick. The quality was excellent. The print was sharp and in register. I worked in the Screen Printing industry for many years so I know what good quality should look like. I love the shirt! Thanks for having a good eye for quality.
14 de setembro de 2023
Resposta da RockMerch.com
Hi Eric,
Thank you so much for appreciating the quality of our shirts, which is much higher than you will typically find at the "big box" department stores.
We are so thrilled that you are our customer and look forward to seeing you on the site again soon!
You absolutely Rock!
RockMerch 🤘
Never had a bad experience with these…
Never had a bad experience with these guys. Any order was: priced nicely, packaged perfectly, and delivered right on time...thanx so much.
12 de setembro de 2023
Resposta da RockMerch.com
Hi Robin,
We so appreciate your review! You absolutely made our day!
RockMerch 🤘
I ordered 2 T-shirts worried
I ordered 2 T-shirts on November 3rd. They haven't arrived yet. It November 12th. It said to track the package on ship. I couldn't load the app. I texted the email several times. No response. I called on the phone after 7 minutes no answer. So I am a little worried. I saw good reviews and bad ones. I try again to call on a week day.
12 de novembro de 2023
Avaliação não solicitada
Resposta da RockMerch.com
Hi Timothy,
Don't worry at all! Your items were special order and we are producing these just for you which takes just a bit longer. These extra lead times were noted in the descriptions of the items you purchased.
Also, please check your spam and junk folders and we have been responding to your e-mails.
Thank you for being our customer!
RockMerch 🤘
Good Compay
I have purchased for a couple of years now. I have bought like 15 rock T-shirts. There was ONE problem where the shirt shipped was the wrong size. I showed what happened and they quickly offered: A. refund, or B. Store credit. I requested the correct shirt in the correct size. It showed up about a week later. Now THAT'S customer service.
12 de setembro de 2023
Resposta da RockMerch.com
Hi Spivey,
You are so amazing to have taken the time to review us!
We also thank you very much for being a long-term customer!
You absolutely Rock!
RockMerch 🤘
placed an order for two shirts only…
placed an order for two shirts only received one of the two got charged for two, notified customer service and got screwed with no satisfaction. will be a long time before I ever consider placing another order. you can take my email address off of your mailing list.
10 de setembro de 2023
Resposta da RockMerch.com
Hi John,
Tracking shows that both of your items were delivered.
Best regards,
RockMerch
Easy purchase
4 de setembro de 2023
Resposta da RockMerch.com
HI Amanda,
You are so awesome to have given us a review!
We especially appreciate our Kiwi friends! 😁
See you back on the site soon!
RockMerch 🤘
The price was nice for that tshirt
9 de agosto de 2023
Resposta da RockMerch.com
Hi Daniel,
Thank you so much for taking the time to review us!
You absolutely Rock!
RockMerch 🤘
Resposta da RockMerch.com
Hi Silvio,
You are the best for taking the time to review us!
You absolutely Rock!
RockMerch 🤘
Resposta da RockMerch.com
Kate, you are the best and we truly appreciate that you took the time to review us!
You absolutely Rock!
RockMerch 🤘
Awesome shirts- good quality
3 de agosto de 2023
Resposta da RockMerch.com
Hi Derek,
We are thrilled that you enjoyed your order! You absolutely made our day and we appreciate that you took the time to review us!
You absolutely Rock!
RockMerch 🤘
Your shirts suck
I ordered large shirts. After first wash they shrunk so much I can’t wear them. What a ripoff!
8 de agosto de 2023
Resposta da RockMerch.com
Hi Dusty, Please give us a chance to make things right for you! We never, ever want our customers to be disappointed! Please contact store@rockmerch.com so we can make you a happy customer! 🤘
Resposta da RockMerch.com
Hi Joseph,
That's exactly what we love to hear. Thank you for being our customer!
You absolutely Rock!
RockMerch 🤘
Resposta da RockMerch.com
Hi Eric,
Please check your spam/junk folder as we have replied to all of your emails. Your items were all delivered on August 4th.
If you login, you can see tracking and proof of delivery.
Best regards,
RockMerch
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.