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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Don’t waste your money or time dealing with these clowns .. you will never get your package and then they refuse to refund your order stealing your money. Even after they claim all orders or insured... Ver mais

Avaliado com 5 de um total de 5 estrelas

RockMerch.com has the designs that fans want , vivid color graphics on excellent quality T-shirts multiple graphics and logos available vast selection.. to top it off affordable price fast shipping... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Shirt is not true to size and the material is quite thin compared to other shirts I've purchased at the same price. I hate writing bad reviews but unfortunately this experience won't inspire me to... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Received the wrong product and customer service was a little slow getting back to me. However, they offered to let me keep the wrong product and either a refund or store credit. I was impressed by the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de discos

Sobre RockMerch.com

Escrito pela empresa

RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.

We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘

Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.

Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.

We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘


Informações de contato

3,2

Bom

O TrustScore é 3 de um total de 5

532 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

It Was a pleasant surprise when my t…

It Was a pleasant surprise when my t shirt came yesterday. It is a real good fit. And Nice comfy cotton. I think this Will last long.

16 de agosto de 2023
Avaliação não solicitada
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Pontus,

It's always a great day when any of us get a Rock T-Shirt! I hope you enjoy it!

Thank you for your review!

RockMerch 🤘

Avaliado com 4 de um total de 5 estrelas

Slow but will arrive!!

Sketchy @ first because it took way to long to receive 2 t-shirts. Other than that great shirts.. 1 was a generic T, the next T was authentic from Alice In Chains merchandise store!

13 de junho de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Paul,

Thank you for taking the time to review us!

You absolutely Rock!

RockMerch 🤘

Avaliado com 4 de um total de 5 estrelas

good stuff

Merch is good quality. Slow and split shipment, but it all got here in good confition.

6 de junho de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Joshua,

Thank you for taking the time to review us!

You absolutely Rock!

RockMerch 🤘

Avaliado com 5 de um total de 5 estrelas

We lost our home in a tornado and Rock…

We lost our home in a tornado and Rock merch has been a great place to find replacement band shirts.

13 de junho de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

We are so sorry to hear about your loss! We are glad that we could assist in the small way we did.

RockMerch

Avaliado com 1 de um total de 5 estrelas

SEND ME MY ORDER# 58485 that was…

SEND ME MY ORDER# 58485 that was ordered July 26

13 de junho de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Update: This order has been shipped and should arrive shortly. Thank you for your patience and being our customer!


Hi William,

We sincerely appreciate that you have been a long-time and consistent customer with RockMerch! As you are aware, the items that you purchased are a Special Order obtained just for you! We are working to get these out to you ASAP! It shouldn't be too much longer and we appreciate your patience!

Thank you for being our customer!

RockMerch 🤘

Avaliado com 1 de um total de 5 estrelas

Shirts sizes are super inconsistent

Shirts sizes are super inconsistent, and the delivery came in like 5 waves.

13 de junho de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

HI Christopher,

Thank you for your review! We appreciate the feedback. If you have any shirts you want to exchange for another shirt size, please email store@rockmerch.com.

Our number one goal is to take the best care possible of our customers!

RockMerch 🤘

Avaliado com 1 de um total de 5 estrelas

Well I've got 300 some odd points to…

Well I've got 300 some odd points to use towards merchandise but your website in the items that you can get with those points is kind of vague so I'm just going to hold on to those points I guess but I'll probably be getting my shirts and other stuff elsewhere

9 de junho de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Jarod,

We would be happy to explain how you can redeem your points. Please contact store@rockmerch.com. Also, there is a link to Rewards in our menu.

Thank you for being our customer!

RockMerch 🤘

Avaliado com 5 de um total de 5 estrelas

RockMerch.com has the designs that fans want

RockMerch.com has the designs that fans want , vivid color graphics on excellent quality T-shirts multiple graphics and logos available vast selection.. to top it off affordable price fast shipping
Thank you

9 de junho de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Ken,

How come you do a better job describing our business than we do! 😁

You are so amazing to have taken the time to review us!

You absolutely Rock!

RockMerch 🤘

Avaliado com 1 de um total de 5 estrelas

I never received this package

I never received this package

*received your email with a copy of the tracking and a request to edit my review saying that y’all felt I was referring to a different retailer. I wasn’t referring to a different retailer, I was referring to y’all. I never received the package. I sent queries throughout the apartment complex to see if anyone had received it in error, no one had. The bottom line is that I did not receive this package, nobody seemed willing to work with me except to ask for an edited review. I have provided said edited review

**Y’all are silly to think I’d order from y’all again lol

30 de maio de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Lee,

Tracking shows this order was delivered in May 2023.

We hope you change your mind and decide to come back to us! You are cooler than heck, we can tell!

Best regards,

RockMerch 🤘

Avaliado com 5 de um total de 5 estrelas

The best T-shirts ever wide selection…

The best T-shirts ever wide selection also

6 de junho de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Robin,

You won't get any disagreements from us!😁

Thank you for being our customer! We really appreciate it!

RockMerch 🤘

Avaliado com 5 de um total de 5 estrelas

Love my shirts

1 de junho de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Betsy,

You made our day!

Thank you for your review!

You absolutely Rock!

RockMerch 🤘

Avaliado com 1 de um total de 5 estrelas

Shirt didn’t come for over a month

Shirt didn’t come for over a month. Week after the concert. If I would have known, I would not have ordered

1 de junho de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Jordan,

Thank you for the review.

We hope to see you on the site again in the future.

Best regards,

RockMerch

Avaliado com 2 de um total de 5 estrelas

Two shirts I ordered were lost

Two shirts I ordered were lost in the process and their way to me and I never received them and you guys didn’t do anything to make it right but at least giving me one free shirt or something out of it. It’s the least you could’ve done I would expect you would give me both if they were available they would’ve been the right thing really is a company you pretty much have no morals I don’t think.
# 53721 What is the order of the two Bauhaus shirts I was only charge for one of them as you pointed out but that is not the transaction I was referring to. I am referring to an older transaction. Look up number # 53304 please… I have the package it was ripped open and nothing was incited. Want to ride to me it should’ve been to Love and Rockets T-shirts that I was charged over $50 for and I didn’t receive even one shirt out of it. I’m sorely disappointed.

3 de maio de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Frank,

We are sorry for your experience.

Best regards,

RockMerch

Avaliado com 1 de um total de 5 estrelas

It took forever to receive my order and…

It took forever to receive my order and I was not given any time frame when I placed the order

1 de junho de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Thank you for being our customer! Time frames for each product are listed on the product pages. Special orders take a bit longer.

We look forward to seeing you on the site again soon!

RockMerch

Avaliado com 1 de um total de 5 estrelas

I ordered the David Bowie T shirt it…

I ordered the David Bowie T shirt it was very small like for a child. I returned it, I don't get my money back. Something about store credit, I am interested in a lot of Rock T shirts.

4 de maio de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Selena,

Thank you for your review!

The credit will be good on your next Rock T Shirt purchase.

Best regards,
RockMerch

Avaliado com 5 de um total de 5 estrelas

Be patient. The wait is worth it!

Overall, satisfied customer here. I ordered a pink floyd shirt back in June (towards the end of June) and I got it yesterday(July 22nd). I had been tracking my order and noticed it hadn’t shipped yet. I emailed Rockmerch, and they informed me, the shirt I ordered is a specialty item and it does take longer to ship and the shipping info is on the website. I went back to indeed find, it clearly states in black and white, it does take a little longer for shipping. I emailed back and said, thank you for the info, and patiently waited. I am 100% happy with my purchase and I will be buying more shirts in the near future. I’m absolutely in love with my shirt. Can’t wait to wear it. Thank you RockMerch. This yellow Pink Floyd T-Shirt is frickin awesome!!! -Heather

24 de junho de 2023
Avaliação não solicitada
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Heather,

Thank you so much for the detailed review! We are so thrilled that you are happy with your purchase! We appreciate your patience too!

Looking forward to seeing you on the site again soon!

You absolutely Rock!

RockMerch 🤘

Avaliado com 1 de um total de 5 estrelas

Well this was a mistake

Well this was a mistake. Ordered a shirt from them on 12 July, it’s now 22 July and all that has happened is they have taken my money. Emailed them and was told, oh it can take up to 45 days to ship. W T F it’s 1 t-shirt. I needed if for a concert I was going to, no returns only store credit which should have told me all I needed to know. Horrible service. Zero stars if it were possible. 1st and last order from me.

22 de julho de 2023
Avaliação não solicitada
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Rod,

The shirt you ordered is custom made just for you! That’s why it takes just a bit longer but you should receive it any day.

Thank you very much for being our customer!

RockMerch

Avaliado com 5 de um total de 5 estrelas

bob marley guitar picks

the picks pass the cool, well made and rasta test. arrived quick and on time

9 de maio de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hey Frank,

You are so amazing to have taken the time to review us! Enjoy the Bob Marley picks! We agree, they do pass the rasta test! 😎

See you again soon!

RockMerch 🤘

Avaliado com 1 de um total de 5 estrelas

Order at your own peril

Order from rockmerch at your own peril. Read the reviews, don't make the same mistake I made. Order 57764, ordered June 23rd. 2 phone calls and 2 emails, all I get is the same canned response. All I want to know is when can I expect it?
It's 3 weeks Friday and if you responded to emails or phone calls, maybe you wouldn't have to respond to negative reviews. I'm still wondering when I might expect my purchase. Also, I ordered it right off your website, I don't know what is so special about it. It's not like it is personalized or anything.

19 de junho de 2023
Avaliação não solicitada
logotipo da RockMerch.com

Resposta da RockMerch.com

Ken, it's a special order item and we are acquiring it just for you as noted in the Title and Product Description. Thank you for being our customer! 🤘

Avaliado com 3 de um total de 5 estrelas

Nice quality but runs small

My Order took long to arrive. The shirts are nice but cut very small

4 de maio de 2023
logotipo da RockMerch.com

Resposta da RockMerch.com

Hi Betty,

Thank you for your review! If you would like to exchange the shirts for a larger size, please contact us at store@rockmerch.com.

Best regards,

RockMerch

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